The Brookside Group (CLOSED DOWN)

14 reviews4.1 out of 5 stars — Rated Very Good
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71% Recommend
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14 reviews from our car dealer reviews community
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14 reviews from our car dealer reviews community

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"Really helpful and great service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found The Brookside Group really helpful in choosing our Citroen Picasso and when after a couple of months the battery died they were very accommodating and agreed to refund me the price of getting a new one fitted. All round great friendly service and I can't fault the after sales service as well so would highly recommend this garage and will consider coming here again for our next car.

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"Poor Do not buy from here"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to go collect a car that I had put a deposit down for but took with me an expert as I am not experienced enough to check paintwork, engine etc. Turns out that every panel on the car had been resprayed apart from the roof which raised immediate issues and inside the skirting was all cracked. The engine had also corroded, so it appeared it had been in some sort of crash or something to do with water,.. but they didn't want to say anything. Walked away from the deal as it would have cost around £2000-3000 to put it right on top of the sale price which was £10,000. Wouldn't recommend to anyone, would recommend going to a proper dealer as you'll be paying out more in the long term

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"Happy with the car "
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Honda Civic in January. The sat nav isn't working and that hasn't been resolved but other than that its okay. The car was clean and in good shape and I have had no serious faults with the car. I would recommend this dealership.

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"They have the car I want, but.."
3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I called to talk about a £23000 range rover. Spoke to David, very un friendly response, seemed like I was doing all the talking. To the point where it felt awkward. My gut feeling said run a mile. I certainly wont be driving to Kent now after the call. That said I did give David at Brookside 1 star as he bothered to pick the phone up. .

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"Purchased my Jaguar XF - really happy"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Saw the car I wanted - it had to be special as was upgrading from 2002 Jaguar XJ8 SE Auto - the last of the classic Jaguars. Decided on XF 3.0 Turbodiesel Auto Premium Luxury 2009. Really lovely car. Phoned Dave, met and had a test drive, purchase was smooth, no worries, Dave very knowledgeable and friendly. Just been to Scotland and back - very smooth pleasurable drive. Brookside appear to have many prestige type cars which although not cheap are certainly not overpriced - I could have paid a lot more for the equivalent at other dealers. Am really happy thus far, thank you Brookside Group - Dave. Graham H

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"Birks"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found the rare lexus sc430 I had been looking for at Brookside. The only problem was that it was 180 miles from my home. I rang David and explained that I needed a full description of the condition of the vehicle and an approximate value of my car for p/X. He was very helpful so I travelled the following morning with a degree of hesitation. I arrived early and David explained he had a customer about to arrive to collect a car and would be a little while. He gave me the keys and allowed me to text drive the Lexus at my leisure. It was great and when we negotiated the deal he gave me a very fair price for my car. I have had a small issue with the car but he encouraged me to take it to my local Lexus agent and the problem is now sorted. To conclude: This has been a very enjoyable experience with David and Brookside and I would thoroughly encourage others to deal with them. I have now good the car I wanted and the only down side. IT TOOK ME 800 MILES TO GET IT!!!!

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"brilliant"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really impressed with The Brookside Group! I purchased a Volvo V50 from them back in July and its been perfect! I have even driven it to and from the south of France 5 times and it's not let me down! The dealer was really helpful! he even helped me with the tax. They have an excellent fleet of cars at this dealership and I would definitely recommend them.

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"Dave"
1.4 out of 5 stars See
Dealer's knowledgeable
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Bought a car on finance, explained it was for my wife to drive with my 3 young children in. After 3 months it started cutting out both whilst at a standstill and moving, I contacted the dealer who told me he couldn't get it looked at for weeks, he eventually did, returned it and same again, he then had it back for 2 months, the telepathic box recorded him thrashing the car regularly, he returned it, still not solved problem, he's got it back for 3rd time, iv told him I would like to swap it for a different car and he has refused, and told the finance there is nothing wrong with the car.....but doesn't want it back :/ I wonder why? after he's got your money he turns onto a very arrogant horrible man

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"Mercedes buyer"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am happy with my Mercedes from The Brookside Group. It was clean and in good condition and I have had no issues with it at all. The dealers were very helpful and knowledgeable and I would recommend the dealership to friends and family.

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"Really happy"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from The Brookside Group! I have recently purchased a land rover from them and its great, had no issues with it at all and it was a very good price. I would happily recommend this dealership to my friends.

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Dealership Information

Car Dealer Reviews has been informed that The Brookside Group in Tonbridge has closed down and is no longer trading.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
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Warranty
Ratings
14 reviews4.1 out of 5 stars — Rated Very Good
Excellent
9
Very Good
2
Average
1
Poor
1
Terrible
1

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Contact Information

Address

The Brookside Group (CLOSED DOWN)
Manor Buildings Powdermill Lane
Leigh
Tonbridge
Kent
TN11 9AS

Get in touch

01732 838866

Opening times

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Dealership Statistics

71%
Would recommend this dealer to family and friends
78%
Thought the dealer was knowledgeable and helpful
63%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About The Brookside Group (CLOSED DOWN)

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Directors: XXXXXXXXXX
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VAT Number: XXXXXXXXXX


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