Be wary..Look at trust pilot..autotrader etc.. Tim took a part ex and agreed to pay off the finance with me having new finance on my new car. A month later my old and new finance both came out.Tim hadn't paid off my finance. The new settlement was obviously lower.. He asked how much I'd paid and for my bank details to refund the difference..He never has. He is ignoring messages. Also the car was advertised with bonnet and boot badges..all missing on collection He said he had ordered new ones and would send them on. He hasn't and again ..ignoring messages. Rude?- yes.. customer after care ..no. Potential customers beware. Personally I'd want return business and a good reputation. All he's given me is stress.

Really responsive and supportive. In particular Tim. Will definitely contact again for next car. Really happy.

Been to pick my car up today, this is my second car from Tim at The Car Barns. Great service, wonderful setup. Thanks you!

The team at The Car Barns are a credit to this industry. I am blown away with how well I have been treated, the whole experience has left me on a high. Over the moon with my new car and the service provided.

Great company to deal with. Nothing was too much trouble for these guys. If you want a fast, reliable and efficient service The Car Barn are the people who will look after your needs every time.

I had an excellent experience with this dealership from start to finish. The customer service was outstanding—friendly, professional, and genuinely focused on helping rather than just making a sale. Every question I had was answered clearly, and the staff took the time to explain all my options without pressure. What really stood out was how they handled repairs and follow-up service. Any issues were addressed quickly and thoroughly, with clear communication throughout the process. The service team was honest, efficient, and made sure everything was fixed properly before returning the vehicle. It’s refreshing to work with a dealership that truly stands behind their work. Overall, this dealership goes above and beyond in both sales and service. I felt valued as a customer and confident in my purchase and repairs. I highly recommend them to anyone looking for a reliable dealership with top-notch customer care.

Wish I'd of read the reviews of this dealership before I purchased a car from them - all the negative reviews are all 100% true... Purchased a car which had a small issue with its reversing camera which I was assured would be fixed by a local garage, as it was only a small issue - I went ahead with the purchase. Of course, that's the last I ever heard from them, they didn't arrange any repairs for the camera despite multiple emails, phone calls and texts which were all ignored (just like everyone else mentions in their reviews). Luckily it's only a small fix, but should anything serious of gone wrong with the car and there was a much bigger issue - they won't be there to fix it, there's no aftercare, they'll ignore you too, not worth risking it! Avoid this dealer, they're just crooks with a nice smile.

I bought a car from Tim on 3rd May 2025, and found a noticeable issue with it. After running my own diagnostics I found it to be an urgent issue. My car then went to my mechanic on 7th May, and the necessary repairs were carried out. I called Tim straight away when I found the issue, and to his credit, he offered immediately and unprompted to cover the cost. He told me to get the car fixed then send over the invoice and he'll get it paid right away. Unfortunately, that didn't happen. I sent him the invoice, but it wasn’t paid, and my mechanic started chasing me for the money. I called Tim to follow up — he answered and told me he’d sent the invoice to his “accounts department” and would chase it up and get it paid ASAP. But still no payment happened, and my mechanic kept chasing. Every time my mechanic chased, I tried to call Tim, as well as texted multiple times, and sent emails — all of which were completely ignored. It genuinely felt like I was being avoided on purpose, so after nearly a month of chasing with no response, I decided to try calling from a different number. Call it coincidence, but he picked up immediately. At that point, I was extremely firm, direct, and stern with him. I made it very clear I was not happy with how things had been handled and how he'd made me look a fool in front of my mechanic also. I told him I'd had enough of having to keep trying to chase this invoice and just to pay it so we can put this all to bed. I also mentioned that it's very convenient that he's picked up the phone when I've called from a different number and felt like he was ignoring me. His excuse to all this was he is very busy, always running around and hardly answers his phone. Poor excuse - Tim is very contactable if you're going to buy a car from him! I'd also mentioned I’d seen his long list of negative reviews online and that if I’d seen them earlier, I wouldn’t have gone near his business. That clearly hit a nerve — his tone changed, he got defensive and noticeably annoyed. He must be aware of those reviews to react such a way, but they all say the same thing that I've experienced with him — ignoring customers, no aftercare, broken promises — so I’m not sure why he’s so offended. Use that information to do better! During this call, he said he’d sort the invoice out right away and call me back within 45 minutes to confirm. 20 minutes later the invoice was finally paid. The only reason I know is because my mechanic told me. Tim never followed up as he said he would. On a separate note, he had also promised to arrange a good deal for a 12-month warranty when I bought the car, but just like everything else, there was no follow-up and no follow-through. I want to be very clear: I didn’t originally intend to leave this review. I had planned say thank you for sorting the invoice, sorry I got a bit heated with him and give him some constructive feedback over the phone. But since he couldn’t even offer the basic courtesy of a call back to update me, I’ve decided to leave this review instead. The whole situation dragged out unnecessarily for a month, and it only got resolved because how clear I made it that was annoyed with him and his behaviour. His communication was non-existent, his word couldn’t be relied on, and his after-sales conduct was unprofessional at best. I rarely write negative reviews, but in this case, I feel people deserve to know. Read the other reviews — I wish I had. I would have taken my money elsewhere.

Absolute rip off merchants. Ows money to us ... Avoid avoid avoid

AVOID AT ALL COST. Absolute CON ARTIST. Sold a vehicle not fit for purpose and when confronted he said well the car was reduced so it’s your problem. The reduction was done due to a condensation on the headlight not anything mechanically wrong with the car. Completely reluctant to help or assist in any way and the warranty he provided (which was set up later on after I mentioned a problem, not straight after the sell of the vehicle as it should have been) was completely useless. I am now £2500 out of pocket after paying a lot of money for a car from Tim and would never buy another car from him again. If concerned Google T H Boler Automotive, his previous company name which he changed when the reputation for this went south… He is obviously experienced in conning people out of their money and hasn’t the back bone to deal with problems… Unfortunately Tim is a bit of a coward and will also lead you on and have you thinking he will help you. Coincidentally most positive reviews appear to be of the type you can pay for online which says all you need to know. Reviews from businesses in USA etc… After reading a lot of the other reviews I don’t seem to be the only person this has happened to…… can’t be a coincidence.