Please do NOT buy from this company if you want good service, a reliable warranty and a stress-free life if something goes wrong with the car. They are certainly the worst car dealership i've ever dealt with. Let me explain. I bought a Volvo S90 from them in Nov 2022 and prior to buying the car, they seemed fine. However, after a few weeks, i noticed a bolt was missing from one wheel and this is where the problems started. I contacted Charlie who asked me to take it to my local Volvo garage. Volvo said that two other bolts were also torqued in at a slight angle making it dangerous to drive. Charlie then asked Volvo to sort it out and send them the bill. However, when it came to paying the bill, Tim Boler wrote me an email saying it was nothing to do with them. This would be the last time i ever heard from them again. I replied saying that Volvo had identified that the problem would have existed prior to me buying the car. No reply. I wrote again asking why this wasn't covered under their own warranty. No reply again. I rang and emailed again asking to get this resolved as i didn't want to have to go legal. No reply again. I emailed again to say i would go legal unless they paid me for the repair (by this time, i had had the wheel repaired at my own cost). No reply again. I then contacted the HM Courts & Tribunals Service to launch a claim. This gave him 21 days to respond. Again no reaction except to formally request an additional 14 days to respond (which is his right but was only more delaying tactics). Long story short, he finally made me a payment after the tribunal decided in my favour. Why was this necessary? Not a single return phone call. Not a single return email. How discourteous is that - to ignore me, expecting me to go away and disappear. Prior to selling me the car, Tim Boler personally told me that they offer the warranty themselves as a 3rd party warranty rarely pays out. I now know why they don't issue a 3rd party warranty. And to add salt to the wound, they left it until the very last day to pay me as ordered by the courts - why??? I have nothing good to say about these guys and you buy from them at your peril. Good luck to you if you decide to ignore this advice.