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31 reviews from our car dealer reviews community
Leave a review for The Car Company
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31 reviews from our car dealer reviews community

Leave a review for The Car Company
Leave a review
"Shocking Company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In regards to your reply to me about the episode about the white BMW that you tried to sell to my daughter and her boyfriend, the car was a bag of nails problems with it from day one,alloys painted with an cheap tin of satin black,proper backstreet job worth at least £15 not proper 2 pack,mechcanical problems from day 1 your idaea of fixing it was to have the car for 4 weeks drive it round the block a few times and the have acheek to charge them £150 for a so called milage charge. In regards to the MOT they got done in another garage was because there was something not right with the car and did it not fail the second MOT they got i think yes amazing within 1 week it went from a pass to a fail,lets be honest you tried to sell them a car that had problems you did not fix anything with this and charged them £150 for it sitting round the back if you had it checked properly instead of the 40 hours you stated it was in your mates garage for were is the records of the tests that were done no records no receipts adds to no tests were ever done ,and as about slating her boyfiend if saying they are young and the car is not for them this is what you did not like ,the fact that you tried to sell a young couple this horrible car says all about your company .They have aproper car now from a proper approved company with history records and proper receipts unlike that man pete the man with no receipts.Just for the record you have loads of bad reviews the ones that are not hidden are easily found on google just because they are not verified does not mean they are not posted.Hope you had lunch on the £150 that you took off the money you returned after 6 weeks

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+1 Found this review helpful
"Worst company ever"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I tried to buy a car ,they offred me a finance but the car was straight away 1000 pounds more expensive than initial price. Test want to take extra 1000 pounds just like that When they made me a finance offer they haven't mantion anythink about extra costs Only showed the monthly amount to repay J They give me all paperworks to sign and at the end invoice where the price was 1000higher than was initially agreed So i said i don't want the car and the loan Hanza said i can't now cancel my transaction So at the end i haven't got car but i they took a loan on my name I contacted with the lender V12bank and still waiting Nothing constructive at the moment only general bullshit They only asked me why i cancelled my Direct debit I don't event know what i have to say Just keep away from the dodgy company And The Car Company was only Man on the middle finance provider, the car owner is diffrent company (person)

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"Don't buy don't buy don't buy "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't buy don't buy don't buy. Hamza sold me a faulty van and with a lot of problems I returned it to be repaired and it was returned to me worse than before. I haven't had a van for three months now and they don't want to refund my money and no contact is calling. My life became hell after I bought a car from shokarz and from Hamza. Don't buy anything from these people because it will make you cry

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+16 Found this review helpful
"Used car bought "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a used car from here in October, great service from good team. Answered all my questions and made me feel at ease with the buying process

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+0 Found this review helpful

Katie W in response to Used car bought

This review has been posted by Jason, who works at The Car Company. My partner and I dealt with him and at the point of sale he was quick to respond, but since the car developed a fault he has gone silent.

Martin Embleton from The Car Company in response to Used car bought

This review has been posted by Jason, who works at The Car Company.

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Top service using my own finance very friendly staff picking me up from the station in car I was buying. Quick and easy would recommend to anyone.

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+0 Found this review helpful
"Brought car "
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car had to wait 3 weeks to pick it up the valet was no where near to the standard it should of been and the day I picked it up then had to spend money on it so over all would not recommend them

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+0 Found this review helpful
"No repair offered on warranty isssue"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Honda Jazz for my wife in January 2020 and I found the sales person to be very friendly and helpful. One of the reasons I bought this car for my wife was the parking sensors. However, I realised quickly that they were faulty and I raised it as a warranty issue. After being initially delayed because of Covid outbreak, I was permanently delayed and delayed until they finally accepted to have a look at the car, 2 years after I bought it. They said they will call me back after ordering the sensors kit, including the ECU. That was the last time I heard from them and they stopped answering any of my e-mails. So, if you expect any warranty when you're buying the car, my advice is go elsewhere.

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+1 Found this review helpful

The Car Co from The Car Company in response to No repair offered on warranty isssue

That's because we don't give a flying monkeys about aftercare, get used to it.

"Very bad customer service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

0 stars actually. This company is horrifying and please stay away from this car dealer. My dad bought a car a few months ago and the whole car had problems. It was under warranty for 3 months. The car broke down a few days later, so I requested them to fix the car, they took the car for ten days in their garage, they did not touch the car and it was left in the parking lot. They contacted me and said it was ready, therefore I went all the way from Nottingham. When I brought the car, it broke down half way supporting the fact that they did not fix the car AT ALL, so I called them and they reccomended for me to take it to my local garage and that they'll pay for it. I still haven't received the payment. After one day, the same problem occurred so I contacted them to reject the car and say that I need my money back. I spent £11k on it and keeps rejecting till now. I repeated do not trust them. I have five kids and haven't worked for 5 months, I need to claim all MY money back and go to court. Do not come to this car dealer. Thank you

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+2 Found this review helpful
"Friendly and helpful"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Friendly and helpful, I would most certainly recommend The Car company. It's a lovely dealer with unbeatable prices and no compromise on quality cars and service. I couldn't fault them, if you need a car, check them out.

"Dodgy avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid dodgy people and dodgy company.

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Dealership Information

The Car Company is an Independent dealership that is based in Leamington Spa. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
31 reviews2.8 out of 5 stars — Rated Average
Excellent
12
Very Good
2
Average
1
Poor
4
Terrible
12

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  • Contact Information

    Address

    The Car Company
    Station Approach
    Leamington Spa
    Warwickshire
    CV31 3NN

    Get in touch

    01926 886766
    http://www.thecar-company.co.uk

    Opening times

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    Dealership Statistics

    45%
    Would recommend this dealer to family and friends
    16%
    Percent of reviews responded to by this dealer

    Additional Information About The Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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