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123 reviews from our car dealer reviews community
Leave a review for The Car King
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123 reviews from our car dealer reviews community

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"Absolutely brilliant! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Car King have been absolutely brilliant when buying my Fabia, I did have a little issue to begin with, however, they have been more than helpful in sorting that for me. As soon as I told them, they were very apologetic and got the car right back in the garage for me. I have absolutely no issues at all in recommending The Car King, as even if you do run into an issue, they will take care of you👍.

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"A dream to buy from! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Peugeot has been an absolute dream to drive, I am so happy with the car...blown away to be exact! Everything was wonderful when I was going through with the sale, the team were a delight to deal with and got everything sorted for me. Any question I had was answered and the car was shown to me in great detail. I am 100% absolutely over the moon with how everything went, and cannot recommend The Car king enough, they have been a dream to deal with!

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"Met and exceeded my expectations! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My expectations were met and exceeded when I was buying my Sportage, it has been a brilliant car to drive, I couldn't be more pleased with it. John was the guy I was dealing with and he was a star, he got everything in order for me, and got the car looking spic and span on the day. I cannot say a bad word about the team, they have been fantastic, I highly recommend,

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"Fantastic buying experience! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good guys down at The Car King, they have been fantastic when buying my Aygo. Everything was so simple and easy, and the car has been an absolutely dream since driving it away. I was given all of the necessary information and documents, I can't fault the guys one bit, they have been fantastic!

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"Awful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

moments ago Awful Appalling customer service. I made an online reservation and paid the £100 holding fee which is supposed to take the car off the market. They didn't even bother to contact me despite me leaving phone messages and contact requests via their website. After 3 days and several phone calls by me finally got to talk to someone who just fobbed me off claiming he would ring me back in 15minutes. Never happened and I had to chase them again only to be told my reserved car had been sold. Now this may be a system failure but an explanation or apology or at least some haste to let me know is the least that should happen. Anyway I was promised a refund that day , I'm still waiting over more than 48hours now despite ringing and reminding them and being promised it would be done today. Appalling attitude and service. Looks like I will need to pursue the issue for refund with my bank . I always though the AA accreditation guaranteed a level of integrity , not in my experience !

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"Awaful service "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm so sorry I didn't read the reviews before purchasing a car from The Car King. I just brought a Renault Clio from these dealerships, everything went well the first days. Not even after 5/7 days, my exhaust pipe fell because of the rust 😐 I call the dealer and he start to accuse me that was my fault and I did something to the exhaust. Anyway, he agreed that I either go to his service 2h away from me or go to service locally to fix it. I went to a garage the mechanic put a new exhaust pipe. Everything was good till here, after a week one morning my car didn’t start so my husband had to give me power because my battery died, I went to the garage he did a battery test and surprisingly the battery was completely died and wasn’t working properly anymore. Not only that but there are several issues with my car, most of which were the reason why the car failed Mot last year. If you want to buy a good second-hand car just go somewhere else avoid The Car King.

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+2 Found this review helpful

john lynk from The Car King in response to Awaful service

If you are going to do a review then please be honest , we paid for the exhaust repair at the garage you chose which i believe was your friend , what you do not mention is that you tried to have other wear and tear parts renewed unnecessarily so we requested you bring the car back so we could confirm the same but you decided not to bring it, Batteries are not covered under warranty just so you know but we was never contacted that as we would have considered that request in the first month with yet again proof of requirement . Your review is just not truthful and is unfair as the whole story is not told , we have covered everything we are responsible for .

"Abysmal customer service"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Contacted about a test drive on a car - I suggested that I had a route planned for my test drive, purely because I didn't know the area and didn't want to go over the allotted 15 minutes for the test drive. I was then met with heavy judgement from the person who I spoke to on the phone who then tried saying that I was just doing the test drive for pleasure purposes and not actually intending to buy the car. Despite explaining why I didn't go through with the previous purchase when I went to visit (was diesel, preferred petrol and also lost wallet so had to replace everything in there), he still kept judging me and now saying that he was weary of why I wanted the test drive and why I would plan the route (even though I had explained multiple times to him why I planned my route - to which he responded saying that people who are actually serious buyers don't plan their test drive routes and only take the car down the road and back, which is false.) He then said that "he would have to think about it", hung up and is now refusing to answer any of my calls. Abysmal customer service

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+4 Found this review helpful

john lynk from The Car King in response to Abysmal customer service

You had previously been and test drove a £35000 range rover even though I had questioned your suitability and affordability for that car as you was only 20 year old but you assured us it was fine but as I suspected I never heard from you again after your test drive , main dealers did not even let you go on test drives you informed me before calling us . Three month on you call again on a £25000 5 litre supercharged Range rover , obviously even less suitable then the previous test drive , I was very apprehensive about letting you drive another car of ours as I believed you just wanted to joy ride fast expensive cars , then you asked how long you can go for your test drive which was a question that I have never been asked before in 20 years so I decided a test drive was not a option any longer , i informed you of this but you did keep calling after so I did not take your calls from that point . I am sorry this situation arose but it was your previous actions and current questions that created that situation

C in response to Abysmal customer service

I informed you that I’d lost my wallet shortly after the test drive (o even rang you and asked you whether I’d dropped it at your garage). My affordability would’ve become clear had I decided to go ahead with the car. You also never said that you weren’t going ahead with the test drive - you simply said “I’ll have a think about it” then never answered any of my calls after. This is highly unprofessional. For your information, since you had doubts about my “affordability and suitability for the car”, I’ve gone ahead and bought a similar car at another dealership that is actually professional and cares about their customers. This is all I’m going to say about it now, in the future I’m advising my friends to steer clear of your business if they’re considering buying a used car, as I think many others on here will agree with

"Very poor"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car on the Friday, did 20 miles over the weekend it began overheating and developed cam chain slap, reported the problem to this dealer, who basically said he was too busy and would ring back. Needless to say days later after calling him, he again stated he was busy and would call back, he hasn’t to date. The vehicle was recovered to a reliable local garage, a water pump and cam belt and £900 bill later and the car is fixed. I was told the vehicle had been serviced and MOT’d, he appears to be a nice chap, but I will not recommend the Car King for a reliable vehicle.

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"Poor vehicle"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My father purchased a car in good faith, due to unforeseen circumstances it was delivered and not touched before being driven by ourselves after a couple of weeks. It has a squeal coming from the wheels and very poor handbrake. The squeal is guidance that it needs new brake discs, present when first driven and we genuinely don’t know how it got through the MOT a few weeks earlier. On querying this with John he put the phone down on us.

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+5 Found this review helpful
"Helpfull service "
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to look at x5 not pushed left you to make own mind test car good p/x hiley recommend thanks

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Dealership Information

THE CAR KING

GREAT DEALS ON USED CARS IN LINCOLN

If you are looking for great savings on quality used cars in the Lincoln area , then you have reached the right place. The Car King are a specialist used car dealer based in Lincolnshire . We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At The Car King we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you. If you are looking for a second hand car in Lincoln , then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website. We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Lincoln area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2010

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
123 reviews4.6 out of 5 stars — Rated Excellent
Excellent
98
Very Good
18
Average
1
Poor
3
Terrible
3

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  • Contact Information

    Address

    The Car King
    Gainsborough Road
    Lincoln
    Lincolnshire
    LN1 2LX

    Get in touch

    01522 704640
    http://www.thecarking.co.uk/

    Opening times
    Mon 09.00 - 17.00
    Tue 09.00 - 17.00
    Wed 09.00 - 17.00
    Thu 09.00 - 17.00
    Fri 09.00 - 17.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    1%
    Percent of reviews responded to by this dealer

    Additional Information About The Car King

    Company Formed: 2010
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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