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42 reviews from our car dealer reviews community
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42 reviews from our car dealer reviews community

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"Terrible Service"
1 out of 5 stars See
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Terrible service, really wish I hadn't bought a car from The Car Sales Company Bury. The salesman knew the car had issues and promised me that they would get fixed, I'm still waiting after a month and leaving the car with them twice. They are just not interested and so rude. Would not recommend, shop around.

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"Don’t waste your time! Poor service. "
1 out of 5 stars See
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My partner found a car for sales at The Car Sales Company Bury through Auto Trader he wanted to view. He phoned at 9am to ensure the car was available and explained that we would be driving over an hour to come and see it, so could it be ready for 1:30pm. We arrived at the agreed time to be told that the car tyre had a puncture and could we wait 10 minutes whist it is repaired. This immediately alerted us that there may be a bigger issue as we could see the car with the bonnet open and an employee working on that, no tyre in sight. After waiting 10 mins we were told the mechanics had gone on their lunch so we would need tm wait longer. After an hour, the bonnet still up and a mechanic working on it with no update, we left. By the rest of the reviews it sounds like we made the right decision! It’s just a shame we wasted 2 hours and 100 miles on a journey.

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"Avoid at all costs!!"
1.4 out of 5 stars See
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Worst mistake of my life buying a car from The Car Sales Company Bury. Should have gone with my gut instinct and walked away, anyway was talked into buying the car had warning lights on dash within 40 miles of leaving, had the car 5 days and was in garage for 3days with braking problems Service department were as helpful as they could be to be fair but the car wasn't fit to be sold. Salesman promised a second key would be posted to me then when I said I was going to reverse the sale he denied ever saying that. Blatant liar!! Obviously worried about his commission! Got money back in the end after many days of stress and lost earnings chasing them up. Would never use again or recommend to anyone. My advice pay a bit more and shop around. Worst experience I've had buying a car

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"Avoid at all costs!!!!"
1 out of 5 stars See
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Avoid at all costs!!!!! Avoid at all costs, problem after problem with car, after-sales completely useless, and never rang back. 1) a main issue has been settled so can not discuss, 2) certainly not in condition as described 3) car did not have service history as described 4) major issue that makes a 2014 plate HONDA unread worthy...even with evidence they refuse not to fix it. If the case goes to court and I win I shall publish in full detail everything. Including evidence. Please made your own judgement...but consider my warning. There not part of any motor code like reputable dealers (I wonder why)...motor ombudsman or motor code (95% of all dealers are in the country). Any issues and The Car Sales Company Bury really dont care!

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Mandy in response to Avoid at all costs!!!!

Did the issue get resolved? I bought mine in dec 18 and had nothing but problems with, really want to reject the car don’t know how to.

"Great Service"
5 out of 5 stars See
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Great service received from Alvin at the Car Sales Company Bury, found the car on their website on sunday, and was able to collect the car today. Brilliant drive back to Cumbria.

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"I was fooled"
2.2 out of 5 stars See
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I would like to put in an official complaint against Sam Mirza who is an employee at The Car Sales Company Bury Ltd BL9 7EG.  So the aa finance had accepted me with finance for a car and told me to go and pick a car from an the aa approved dealership so I seen a Mercedes benz e class from the car sales company Bury Ltd and spoke to sam when I phoned he told me come to him and he can get me a better apr as I was offered from the aa 12.9 % Apr and Sam had offered me it at 7 % Apr so I thought why not it's nearly half the Apr so I decided to go with it and drove from Dundee scotland 4 hrs 30mins with my partner and my son to see the car and have a day out and he did not make things very clear at all as when I left I was still in the understanding that I was paying 7 % Apr not 14.5 % apr as stated on my agreement. Sam gave me the mouse and told me I had to click to sign the agreement without telling me to read everything first as I have learning difficulties due to my condition sticklers syndrome so I didn't realise but this should of clearly be stated by the salesman Sam. I stongly feel I was taking advantage of as I drove 4hr 30mins for what I was told 7 % Apr not 14.5 %Apr! When I was on my way home the service light came on so I contacted car sales to speak to sam and they said he was with a customer so I asked for him to phone me back he didn't so I called back again and was transfered threw to another member of staff then he told me he was with a customer but I find that hard to beleive as I think that's unprofessional if he is sitting with a customer, Sam has avoided me the whole time since I purchased the vehicle because he knows what he has done took a total advantage out of me so the other member of staff asked what what wrong so I told him about the service light and he told me to come back to Manchester or that I can leave it on until the next service,  why would I want to leave the service light on my new car for that long period? I disagreed then he told me to find somewhere to turn off and phone back with a quote for them to pay but this is their fault they should fix it I got this car on Monday pacificly due to me being a courier and working on tuesday 20th November until 24th December my next day off is 25th December on Christmas day I do not have time to be taking cars to garages I'm working at least 14hrs per day! The service light should never of come on in the first place if the car apparently was serviced! Then when I had someone to look threw the paper work properly that's when I figured it was 14.5 % Apr hidden at the bottom away from the 7 % fixed p.a I was told 7 % Apr not 7 % fixed p.o and I tried to call back to take the car back and withdraw from the finance but they refused I was at the understanding that I could withdraw from the finance and give the car back as I would never ever of drove in total of 12hrs 20mins (due to roads being closed throughout Glasgow on the way back and getting a slow a puncture not long after I left the showroom) with my partner and my 2 year old son knowing that it was 14.5 percent Apr its just crazy money When I traded in my car vw passat cc 2012  I also fell quite pressured as I was offered £5400 (I payed £8750 for this in February 2018) after another guy came and showed me a photo on his mobile phone that was apparently work that was needing done on my car fuel injectors and accelerator ect can't remember what else he showed me due to it all happening to fast then he said they won't make much on it due to miles but that a lie its on website for £7995 that abit more than not making enough its just greed! Then I get a phone call after trading standards have contacted the car sales company pretty much saying they will scrap the old contract make a new one and give me what the aa were going to give 12.9apr but I drove my sorry self 4hrs 30hrs all the way down there to get 7 % apr not 14.5 % apr, why would i come to Bury for a higher Apr it does not make sense to me at all and I would never  in a million years get a car for £12450 and pay a total of over £17500 of my knowledge plus my car aswel its just utter madness! When he phoned I was so rushed off my feet at work I had 174 drop I had no time and did not think then either, it wasn't till the end of my shift I started thinking about it and at that time when he phoned back after trading standards I said OK whatever but no I want the 7 % Apr that was offered to me from Sam that made me want to come to Manchester for this particular car NOT THE 14.5 At the end of the day here I think I have been totally ripped off I've walked into the showroom and all they greedy people see pound signs, I strongly feel I've been taking advantage of as they know I have learning difficulties its not rocket science. I will be taking this further

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"All good so far"
4 out of 5 stars See
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Bought the car online from The Car Sales Company Bury, took it for a test drive and all is good so far. Need to ship it down so hopefully all goes well!

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"Audi a1"
1 out of 5 stars See
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While looking on eBay i spot a nice little audi a1 for sale at The Car Sales Company Bury And as I always do I check there reviews and after seeing them I'm steering well clear .

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"Bury car sales company"
4.8 out of 5 stars See
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Mr w almond. I bought a kia sportage from the Car Sales Company in Bury, great car the sales staff got me the best finance deal possible. Ansar did everything for me great deal and great car helped thank you for all your help.

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"Avoid these"
2.4 out of 5 stars See
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The Car Sales Company Bury were nice when selling me a ford smax car and getting my money. They did not come down on the price even a bit. They just sold me a so called ‘Autoguard’ nonseense warranty which at the time sounded like a good deal on paper. Within two weeks of car purchase I realised there was a transmission issue. I landed the car straight back at their court yard and they were quite gob-smacked. Shahid tried to ridicule me for driving the car all the way to there. They had to fix the car for me. They initially agreed on one week max but took 3 weeks to get the car fixed. This was to avoid me asking for courtesy car while I was there. Now 4 months down the line I have had another issue with engine sign appearing which has been quoted as costing me nearly £400. Now speaking to Autoguard they do whatever they can to trip you and put hurdles in front of you to avoid paying out. I found out from Autoguard that these con artists got Autoguard to pay for the gearbox repair while it was the Car Sales Company’s fault for selling defective car. IT WAS WELL WITHIN “30 DAYS GUARANTEE” they quoted at the point of sale. They basically sold a defective car on me without coming down a penny from their asking price and then sold me a dodgey warranty to cover for their cost of repair. How much more deceptive can you get? Kez kept telling me at the point of sale that there was no dealer within their 50 miles cheaper than them. What a whole load of non-sense! Yes they are cheaper by £25 but they hardly move from their prices. They all play nice when dealing with you but they are habitual liars and dishonest bunch. AVOID IF YOU CAN. DON’T FALL FOR THEIR DECEPTION. It makes me think there is any decent motor dealer or mechanic anywhere in this world at all?

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Dealership Information

The Car Sales Company Bury is an Independent dealership that is based in Bury. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Sells a variety of makes and models
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Ratings
42 reviews2.8 out of 5 stars — Rated Average
Excellent
15
Very Good
4
Average
3
Poor
5
Terrible
15

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Contact Information

Address

The Car Sales Company Bury
James Street
Bury
Lancashire
BL9 7EG

Get in touch

0161 761 4171
http://www.thecarsalescompanybury.co.uk

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Dealership Statistics

42%
Would recommend this dealer to family and friends
9%
Percent of reviews responded to by this dealer

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