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38 reviews from our car dealer reviews community
Leave a review for The Car Sales Company Bury

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38 reviews from our car dealer reviews community

Leave a review for The Car Sales Company Bury
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"Great Service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Great service received from Alvin at the Car Sales Company Bury, found the car on their website on sunday, and was able to collect the car today. Brilliant drive back to Cumbria.

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"I was fooled"
2.2 out of 5 stars See
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I would like to put in an official complaint against Sam Mirza who is an employee at The Car Sales Company Bury Ltd BL9 7EG.  So the aa finance had accepted me with finance for a car and told me to go and pick a car from an the aa approved dealership so I seen a Mercedes benz e class from the car sales company Bury Ltd and spoke to sam when I phoned he told me come to him and he can get me a better apr as I was offered from the aa 12.9 % Apr and Sam had offered me it at 7 % Apr so I thought why not it's nearly half the Apr so I decided to go with it and drove from Dundee scotland 4 hrs 30mins with my partner and my son to see the car and have a day out and he did not make things very clear at all as when I left I was still in the understanding that I was paying 7 % Apr not 14.5 % apr as stated on my agreement. Sam gave me the mouse and told me I had to click to sign the agreement without telling me to read everything first as I have learning difficulties due to my condition sticklers syndrome so I didn't realise but this should of clearly be stated by the salesman Sam. I stongly feel I was taking advantage of as I drove 4hr 30mins for what I was told 7 % Apr not 14.5 %Apr! When I was on my way home the service light came on so I contacted car sales to speak to sam and they said he was with a customer so I asked for him to phone me back he didn't so I called back again and was transfered threw to another member of staff then he told me he was with a customer but I find that hard to beleive as I think that's unprofessional if he is sitting with a customer, Sam has avoided me the whole time since I purchased the vehicle because he knows what he has done took a total advantage out of me so the other member of staff asked what what wrong so I told him about the service light and he told me to come back to Manchester or that I can leave it on until the next service,  why would I want to leave the service light on my new car for that long period? I disagreed then he told me to find somewhere to turn off and phone back with a quote for them to pay but this is their fault they should fix it I got this car on Monday pacificly due to me being a courier and working on tuesday 20th November until 24th December my next day off is 25th December on Christmas day I do not have time to be taking cars to garages I'm working at least 14hrs per day! The service light should never of come on in the first place if the car apparently was serviced! Then when I had someone to look threw the paper work properly that's when I figured it was 14.5 % Apr hidden at the bottom away from the 7 % fixed p.a I was told 7 % Apr not 7 % fixed p.o and I tried to call back to take the car back and withdraw from the finance but they refused I was at the understanding that I could withdraw from the finance and give the car back as I would never ever of drove in total of 12hrs 20mins (due to roads being closed throughout Glasgow on the way back and getting a slow a puncture not long after I left the showroom) with my partner and my 2 year old son knowing that it was 14.5 percent Apr its just crazy money When I traded in my car vw passat cc 2012  I also fell quite pressured as I was offered £5400 (I payed £8750 for this in February 2018) after another guy came and showed me a photo on his mobile phone that was apparently work that was needing done on my car fuel injectors and accelerator ect can't remember what else he showed me due to it all happening to fast then he said they won't make much on it due to miles but that a lie its on website for £7995 that abit more than not making enough its just greed! Then I get a phone call after trading standards have contacted the car sales company pretty much saying they will scrap the old contract make a new one and give me what the aa were going to give 12.9apr but I drove my sorry self 4hrs 30hrs all the way down there to get 7 % apr not 14.5 % apr, why would i come to Bury for a higher Apr it does not make sense to me at all and I would never  in a million years get a car for £12450 and pay a total of over £17500 of my knowledge plus my car aswel its just utter madness! When he phoned I was so rushed off my feet at work I had 174 drop I had no time and did not think then either, it wasn't till the end of my shift I started thinking about it and at that time when he phoned back after trading standards I said OK whatever but no I want the 7 % Apr that was offered to me from Sam that made me want to come to Manchester for this particular car NOT THE 14.5 At the end of the day here I think I have been totally ripped off I've walked into the showroom and all they greedy people see pound signs, I strongly feel I've been taking advantage of as they know I have learning difficulties its not rocket science. I will be taking this further

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"All good so far"
4 out of 5 stars See
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Bought the car online from The Car Sales Company Bury, took it for a test drive and all is good so far. Need to ship it down so hopefully all goes well!

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"Audi a1"
1 out of 5 stars See
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While looking on eBay i spot a nice little audi a1 for sale at The Car Sales Company Bury And as I always do I check there reviews and after seeing them I'm steering well clear .

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"Bury car sales company"
4.8 out of 5 stars See
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Mr w almond. I bought a kia sportage from the Car Sales Company in Bury, great car the sales staff got me the best finance deal possible. Ansar did everything for me great deal and great car helped thank you for all your help.

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"Avoid these"
2.4 out of 5 stars See
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The Car Sales Company Bury were nice when selling me a ford smax car and getting my money. They did not come down on the price even a bit. They just sold me a so called ‘Autoguard’ nonseense warranty which at the time sounded like a good deal on paper. Within two weeks of car purchase I realised there was a transmission issue. I landed the car straight back at their court yard and they were quite gob-smacked. Shahid tried to ridicule me for driving the car all the way to there. They had to fix the car for me. They initially agreed on one week max but took 3 weeks to get the car fixed. This was to avoid me asking for courtesy car while I was there. Now 4 months down the line I have had another issue with engine sign appearing which has been quoted as costing me nearly £400. Now speaking to Autoguard they do whatever they can to trip you and put hurdles in front of you to avoid paying out. I found out from Autoguard that these con artists got Autoguard to pay for the gearbox repair while it was the Car Sales Company’s fault for selling defective car. IT WAS WELL WITHIN “30 DAYS GUARANTEE” they quoted at the point of sale. They basically sold a defective car on me without coming down a penny from their asking price and then sold me a dodgey warranty to cover for their cost of repair. How much more deceptive can you get? Kez kept telling me at the point of sale that there was no dealer within their 50 miles cheaper than them. What a whole load of non-sense! Yes they are cheaper by £25 but they hardly move from their prices. They all play nice when dealing with you but they are habitual liars and dishonest bunch. AVOID IF YOU CAN. DON’T FALL FOR THEIR DECEPTION. It makes me think there is any decent motor dealer or mechanic anywhere in this world at all?

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"Do not buy"
1 out of 5 stars See
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Do not buy a car from The Car Sales Company Bury, quick to get your money and couldn't find a fault if you paid the jerks.

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"PLEASE AVOID"
1 out of 5 stars See
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Broke down three times in the past 6 month, for exactly the same reason each time. My clutch. After being diagnosed i have been advised it needed new clutch which cost me £900. 4 month later the same problem occurred, they asked me to bring the car down, no courtesy car provided as there was apparently none of the side, so left me without a car for a week. Exchanged my cylinder. Three month later, exactly the same problem once again. I've been now without my car for a week, they are asking me to pay £260 for a new master cylinder to be exchanged. Bare in mind i have children and work 30 miles away from home. I use my car on daily basis, still no courtesy car provided. None ever returns your call, you have to ring about 10 times a day to find out what's going on, each time you being promised phone call back which never happens. PLEASE AVOID, EXTREMELY UNPROFESSIONAL AND HELPFUL.

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"not bad"
3.3 out of 5 stars See
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Not bad service throughout. Got things done in time although car wasn't as clean as it could of been. Decent dealership.

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"WOULD NOT EVER BUY FROM THIS COMPANY"
1 out of 5 stars See
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WOULD NOT EVER BUY FROM THIS COMPANY. . Id rate it no stars if I could... I have had the experience from hell. First of all when I bought the car I wanted they were very confident about it and they said that they have checked everything inside and out to make sure it’s in working order which I was very happy about as they said everything was in tip top condition, that’s the confidence you want to hear when buying a car.. So I went home driving this car when hours later it kept giving me alerts on my dashboard that things weren’t working for example the biggest one... The alternator, they didn’t check that if it needed a new one so I actually broke down on the third day of having this car and I couldn’t move the steering wheel so it was stuck in the middle of the road which then I had to get the AA out to move it. My family were telling me that I shouldn’t have bought a car from a place which I’ve never heard of and I wish I didn’t.. so then I got in touch with the company themselves and asked if I could bring this car back to them and if I could have my old car back to then be told that I couldn’t because apparently they don’t do a cooling off period which I’ve read up about and you DO have legal right to return this vehicle within 14 days which I did ask within that period and they were very clueless to this which was very surprising as I knew exactly what they were doing, they dragged it out for days saying someone will get back in touch with me which they didn’t so I rang and rang and rang to then hear nothing back from anyone. They then next told me to have my old car back id have to pay £800 because they have started repairs on this car which again they shouldn’t have done anything with that car for 14 days if I had changed my mind so I was stuck with this new car which wouldn’t work and kept breaking down and giving me warning lights every time I get into the car. So they let it go past the 14 days and I couldn’t give this car back so now I’m stuck with it, it was the worst experience when buying a new car, it should be an exciting experience... Not a stressful one. So it went back into the car sales company to get a new alternator and now days later again... it’s not starting, I have to struggle to start it about 4 times until it actually comes on so now I have to wait until it can go into the Audi garage as they told me not to bring it back to them which I found was rude so I’m having to wait 3 weeks when it could break down any minute as there are faults on this. I am very unhappy and angry with the experience I’ve had and I want to warn people to really go to another place when buying a new car, they have no clue on legal issues and they are unreliable on ringing back and helping you. They are liars when selling cars so they can get rid of them. I found they are very rude when speaking to them on the phone especially the service department who don’t seem to care and just tell you to take it into a garage near me.

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Dealership Information

The Car Sales Company Bury is an Independent dealership that is based in Bury. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
38 reviews2.9 out of 5 stars — Rated Average
Excellent
15
Very Good
4
Average
3
Poor
4
Terrible
12

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Contact Information

Address

The Car Sales Company Bury
James Street
Bury
Lancashire
BL9 7EG

Get in touch

0161 761 4171
http://www.thecarsalescompanybury.co.uk

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Dealership Statistics

47%
Would recommend this dealer to family and friends
10%
Percent of reviews responded to by this dealer

Additional Information About The Car Sales Company Bury

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