45% Reviews
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69% Recommend
to friend


81 reviews from our car dealer reviews community
Leave a review for The Cheshire Motor Company
Leave a review

81 reviews from our car dealer reviews community

Leave a review for The Cheshire Motor Company
Leave a review
"Avoid like the plague"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a c class mercedes estate off them 3 years ago and betqlween me seeing the car and picking it up, they had an accident damaging the rear bumper and light. They changed the light and had the bumper area of damage sprayed but didnt tell me they had damaged it. Within first few days of pickup the gearbox had an issue and they had to pay for it to be rebuilt and the company that did it used the wrong gearbox oil. I spotted the damage to the bumper and realised what they had done and the car was back 3 times to have the bumper redone and they couldnt get it right. I requested they renewed the bumper which they declined and by then i wanted to reject the car. mark who appears to be the main manager at that garage was a peice of work when dealing with him being nice as pie when it came to money but becoming a pos after, giving us the runaround. Avoid them at all costs. They disconnected the dashcam i had bought and fitted to the car when it was in for repairs also...only way companies of this ilk learn is by going elsewhere...unsrupulous and very untrustworthy. You have been warned. If this review getals taken down itll be by them...

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"Avoid this company !"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a BMW X6 off the dealer in April of this year from the Cheshire Motor Company. The company provided me with 3 months warranty (and used this as the sole reason as to why they would not negotiate on the price). I drove all the way to Manchester, to pick up the car, when I got back to London, I realised the parking sensor was missing. I contacted the company and they said to take it to a local garage, and identify the problem for a reasonable price. I wasted an entire day searching for the best prices, because I thought it would be nice thing to do for them, and finally found someone to identify and fix the problem for a very cheap price. I spoke to the company, and they said as it is under warranty they will cover the cost. I have emailed the company multiple times, they initially responded to me saying they would cover the cost and "transfer the money on Tuesday". This did not happened. I have followed up with Mark, the main guy multiple times, and all of my emails are being completely ignored. I know for a fact they are not going to junk because my initial emails went through just fine. This complete is lying and deceitful. Avoid them and do not do business with them at all costs, they cannot even honour their basic warranty and let me drive away with a car that is as they claim, in "perfect condition".

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+1 Found this review helpful
"Crap"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a mercedes here in December 2021,3 months warranty with it, as soon as the warranty was up it started, gearbox auxiliary pump, footbrake cable, dpf issues, oil cooler, £2300 pounds so far, its a Bank Holiday weekend now and guess where my car is, up on the garage ramps, again, I would not recommend this garage one bit, £11345 paid for the car and I can see that it's going to be the same again to keep it on the road, oh and looking at previous mot's on gov website, my car went from 88000 miles one year, upto 155000 the next, and back to 91000 the year after, please check everything before a purchase from these rogues, and that's all they are

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+3 Found this review helpful
"Terrible after service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a BMW from this company, which had an issue straight off the forecourt. I agreed to take it on the condition of an extended off site warranty. After an issue arose within 4 weeks, they went back on this promise despite me having it in writing and demanded I bring it to them. Very difficult to contact, have to continuously chase for updates. Terrible after service. I would absolutely not recommend.

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+2 Found this review helpful
"Poor service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Awful customer service. The under tray fell off my car 4hrs after leaving the garage. Which has still not been replaced 4 months later. I have also had battery issues since leaving the garage, which the promised me they checked, and after 2 months I have no resolution with this either. Absolutely would not recommend this garage.

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"Dodgy company"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Been ripped off buying a dodgy vehicle that broke down within 20 days of having it. Very poor communication from manager that failed to return any calls and lack of information given in pack.

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"Overdue invoice "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Beware of this company, been trying to sort out an overdue invoice and been given excuse after excuse of when payment will be made. Manager spends all day in meetings and never return calls to sort this out. Pathetic!

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+3 Found this review helpful
"Cowboys "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Untrustworthy ,scamers. Please be very careful if dealing with this company they are lying a lot bunch of scamers

"Excellent !!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nothing was too much for them from sorting the perfect car to the ease of the purchase Would definitely buy a again Top class service !!!!

"Fantastic experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Big thank you to Cheshire motor company.especially mark dean who really went above and beyond, thank you so much. I will be highly recommending you to my friends and family. Keep up the good work.

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Dealership Information

The Cheshire Motor Company is an Independent dealership that is based in Wigan. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2018

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
81 reviews3.9 out of 5 stars — Rated Very Good
Excellent
58
Very Good
0
Average
0
Poor
5
Terrible
18

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  • Contact Information

    Address

    The Cheshire Motor Company
    208 Wigan Road
    Hindley
    Wigan
    WN2 3BU

    Get in touch

    0161 989 7124
    https://www.thecheshiremotorcompany.co.uk/

    Opening times
    Mon 09.30 - 18.30
    Tue 09.30 - 18.30
    Wed 09.30 - 18.30
    Thu 09.30 - 18.30
    Fri 09.30 - 18.30
    Sat 09.30 - 17.00
    Sun 11.00 - 16.00

    Dealership Statistics

    69%
    Would recommend this dealer to family and friends
    45%
    Percent of reviews responded to by this dealer

    Additional Information About The Cheshire Motor Company

    Company Formed: 2018
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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