5 - absolutely, repaired to highest standard. Happy customer

Wow Good job was done by you and garage so i will score you 4 out of 5 thank you.

5 very communicative

5

5,it was done very quick and done well

The claims process was quick and easy and a definite 5 stars. The Ford Transit had the camshaft and timing belt changed, it's all fixed and sorted now.

All of the repairs were completed in a day, which I thought was brilliant. I'd give it 4 and not 5 only because some parts could not be sourced, so we had to pay the difference for the cost. Other than that, all good.

The work was authorised and paid for through Volvo, which is good, although there were a few things that I found unnecessary. TMO requested that the invoice from Volvo be in their name, as they are paying for it, although I had to pay Volvo myself and then wait a week for the money to be reimbursed. So I'd give it 3 stars based on what I mentioned and the fact the work was authorised, completed and paid for eventually.

I went to my own garage for the repairs on the Ford Transit, I was impressed with the process as a whole, to be honest. The warranty provider covered up to £50 an hour of labour, so I only had to pay a little extra.

So far I believe the repairs have been done to a good standard, as the issue has been resolved. The work was actually completed before it was authorised through The Motoring Organisation, I've had no headache regarding it so far, so I've got no reason not to give it 5 out of 5.