We recently went through the claims process to have some repairs done on the Mercedes E Class. Everything with the repairs was fine, and we have extended our warranty with The Motoring Organisation.

The garage I used found the process easy, the only thing was there was some discussion regarding if a part was refurbished or not, but other than that, all went well, and I'd give my experience a 4 star rating.

The claims process was all straightforward, and the car is running well since the repairs , good as gold.

Had an issue with my door mirror motor, it has since all been fixed and running back how it should. The warranty covered most of the work apart from the replacement of the actual mirror itself. I had to pay for that, I didn't mind to much as everything else was covered and the claim process itself was fine and explained to me. I 'd rate a 4/5.

Super easy and quick process, when the issue came up I took my car back to the garage I got it from they went through the warranty for me, didn't have to pay a thing the warranty covered it all. It was hassle free, everything was done and dusted within a couple of hours and my vehicle has been fine since.

The claims process was easy and all the work did get done, I did find the waiting times to be connected to someone was rather long and feel that it could be improved. Apart from that everything went well.

All the issues have been resolved. I am happy with it all. Claims process went well. 5/5.

The repair was completed and 5

5, good customer service

5, fixed it quickly and at very short notice.