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I bought vehicle from The Oxfordshire Motor Company in June. After 2 or 3 weeks the EGR valve went So I took at back to the dealership and they said they replaced it with a brand new one, only I found out shortly after that they had replaced it with a second hand one so I had to pay out for a brand new one. When I questioned them about this they had a very had attitude and didn't offer to help towards the cost. I would not recommend.
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The Owner from The Oxfordshire Motor Company in response to Not happy
We here at OMC do our upmost to insure vehicles are repaired to necessary standards, On this particular occasion as a good will gesture we may of used a second hand part as EGR valves are not covered under warranty. Our apologies that our efforts were not satisfactory.
Oxfordshire Motor Company were incredibly helpful and the turnaround was very quick. In the past I've had a few headaches doing part exchanges but the process this time around was painless, they stuck to the price they offered and that was that.
Reviewer has confirmed their email address
Both the sales and after sales service from Oxfordshire Motor Company was fantastic. Shortly after buying the car the brakes needed some attention and the dealership replaced them with new pads free of charge. I would absolutely do business with them again when I'm looking for my next car.
Reviewer has confirmed their email address
The Oxfordshire Motor Company is an Independent dealership that is based in Thame. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
The Oxfordshire Motor Company
Lantern Service Station London Road
Thame
Oxfordshire
OX9 2JL
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