33% Reviews
replied to
73% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


15 reviews from our car dealer reviews community
Leave a review for The Wright Car Company
Leave a review

15 reviews from our car dealer reviews community

Leave a review for The Wright Car Company
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"double check everything they tell you"
2.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Due to covid & Travel arrangements i put total trust in this company I have purchased from reputable dealers before without physically viewing and all were 100% truthful and positive expiriences, i asked all questions regarding the car including asking about any dinks or dents and stressed how i made sure all of my cars were never dented or marked, only a mark on the petrol cap was mentioned along with a mark on the rear bumper & was clearly visible on the video as they went close up to it but should have guessed all was not right as the rest of the video of outside was done at a distance.I was told the previouse owner had taken the vanity mirrors as they must have liked them but in their advertising video only one was missing and the other was clearly visible so on the car i should have pulled out on that lie,they offered to send a cheque to cover cost but did not. when the car arrived both mirrors were missing and no cheque.The night before the delivery was to take place i was informed the stereo had pixels missing when warmed up but doesnt affect the use. this actualy made using the stereo near impossible without guessing what was on the screen,i thought it would still be posible to see what was on the screen but just not lit up, turned out the stereo wasnt even from that car as there was no bluetooth connected up and no socket to connect it to. although the connection was in the car for bluetooth to be plugged in. A totaly different model had been put in (could the correct one have gone the same way as the vanity mirror that dissapeared after the video) I had to purchase a replacement at £375 from BMW for the correct one with bluetooth and in fully working order. The car was delivered,looked ok. After closer inspection there was rust all along the wheel arch (Which will need replacing) and several marks and paint blemishes have come to surface after washing which were hidden previous possibly with wax. Adaptive lighting was advertised but this is not the case. Previous mot showed and advisory but the new one didnt and was stressed with no advisories but having taken it to bmw strangely enough the advisory from the previouse mot showed up and will need doing. I appreciate i had every opportunity to pull out from any deal and i asked the relevent questions and all that was required was truthful answers i didnt ask for lies or cover ups. Lesson learned. Obviously the sales person was jolly and helpful in other ways and did give me the opportunity to not go through with the deal,But my wifes illness didnt give me time so was totally relient on truthfulness . Had he mentioned the rust and other blemishes (on the bonnet) and the spoiler becoming loose i probably would not have purchased. I would not have purchased if i physically viewed due to the reasons mentioned that were not disclosed when asked ,as being told you do know this is not a new car doesnt actualy give information, Fully appreciate the purchase was my doing and was not forced into it but do feel a little mislead and now have further expense to make the car as described.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Unbeatable service and quality "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I could not speak more highly about The Wright Car Company. I brought a car from here 2 years ago and have had no problems at all. The choice of cars was excellent and the prices are more than fair . I have now returned and purchased a second car for my wife . Again the whole process was easy and stress free , they really couldnt do more to help .

Get Car Leasing

Reviewer has confirmed their email address

+8 Found this review helpful
"Brilliant service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was brilliant service from start to finish, literally helped me in any way possible! Would recommend anyone to go here they wont be disappointed. Thank you Wright car company! Will definitely be using The Wright Car Company again.

Get Car Leasing

Reviewer has confirmed their email address

+7 Found this review helpful
"Poor contact"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Been trying to get hold of The Wright Car Company for ages. contacted three times via facebook and both times have been read and ignored. seems they only have time for certain customers

Rich from The Wright Car Company in response to Poor contact

Good Morning Maddie, Thankyou for taking the time to review our company, I understand from your comments we have not replied to a Facebook message ? Can I ask did you try to contact us on our telephone number ? Kind Regards Richard

"Great service and very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought an Audi TT from these guys and the transaction was faultless and very smooth. Nothing is too much hassle for these guys they even loaned me a courtesy car for two weeks whilst my car was in for repair. This amount of time was due to me being on holiday not the amount of time for the repair but they were happy for me to keep the courtesy car whilst I was away. Great service and I would recommend to anyone. You are left alone to look at the cars with out being pushed to buy them which is very refreshing now days. Great customer service well done.

Get Car Leasing

Reviewer has confirmed their email address

+9 Found this review helpful
"Just purchased our third car from them"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

we have just collected our third vehicle from the guys at the wright car company. always friendly and helpful , a great family run business car had nine months mot but they put a twelve month mot on it i wouldn't buy anywhere else

"Excellent would give 10 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing from start to finish, spoke about fiat 500 Tuesday afternoon and garage sorted warranty, purchase and delivery out in less than 24 hours. car is amazing and comes with warranty and rac cover. could not ask for a better service.

Get Car Leasing

Reviewer has confirmed their email address

+9 Found this review helpful
"Audi A3 & Van for the Champness'"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Me and my husband highly recommend The Wright Car Company. We struggled to get the finance at first, but they worked hard on it for us and we were accepted. We then bought a focus which they had held for us for quite sometime whilst we waited for things to fall in place and helped us with all documents. We are now currently, purchasing a van from them which again, they held for us even though the interest on the vehicle was quite high. Cannot thank and recommend them enough. I will not go anywhere else for advice or cars.

Get Car Leasing

Reviewer has confirmed their email address

+13 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"august car buyer"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In august i bought a car from here. Since then I have had issues with it and had diagnostic testing done which has revealed that the may have been involved in an accident. The dealership say they are investigating it but seem to just be fobbing me off. I wouldn't use this dealership again.

Get Car Leasing

Reviewer has confirmed their email address

+5 Found this review helpful

Rich from The Wright Car Company in response to august car buyer

Hi Tj , Thankyou for taking your time to leave a review. We are aware that your air bag light come on which we fixed the seat belt tensioner on at no cost to yourself, we understand the car now needs a sensor which we have said we can try and place under warranty for you. As aware there is lack of communication between you and your partner. I only spoke you about three weeks ago and you have not come back to me..... Remember if you still want your alloys refurbished we can get it done at trade price of 140.00 for all four alloys.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Average service"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Pretty average service from this dealership. I bought a Peugeot 308 in August. The car was in relatively good condition and was reasonably priced but has already been back to them for over 3 weeks being repaired and I have since come across another issue so It will have to go back for a second time. Based on my experience, I wouldn't recommend this dealership.

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful

Rich from The Wright Car Company in response to Average service

Evening , Thankyou for the review. Sorry to hear you wouldn't come back to us. I do remember you having a problem with your abs light , but as aware this light would not always come on and there was no fault codes stored hence the time and reason for you coming back. We did pay to fix it and supply a courtesy car.. sorry that we couldn't do more to help.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Zuto Powered
Car Leasing Deals

Zuto Powered

Dealership Information

The Wright Car Company is an Independent dealership that is based in Wickford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
15 reviews4.3 out of 5 stars — Rated Very Good
Excellent
11
Very Good
0
Average
3
Poor
0
Terrible
1

Add Review

View 6 more dealership images

Contact Information

Address

The Wright Car Company
Car Forecourt, Alpha Garden Center 238 London Road
Wickford
Essex
SS12 0JX

Get in touch

08005677869
http://www.thewrightcarcompany.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

73%
Would recommend this dealer to family and friends
33%
Percent of reviews responded to by this dealer

Additional Information About The Wright Car Company

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information

Working with Car Dealer Reviews

We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.

Learn more about how our service works below.

Find out more