Having been buying cars from and having them serviced by Thomas Bee for over 10 years, i took my Ford Focus with clutch related issues to them, it was booked in at short notice by Biddie on the customer service desk , a engineer checked it for possible causes, before removing endless parts i was contacted and asked what i wanted done next, due to the problem only happening on infrequent occasions, i decided to carry on driving my car and keeping an eye the problem to see if it becomes any worse, i have been treated profresionally by service and sales staff over my with years with Thomas Bee dealership, i did not have to pay any money for this service.

I felt the need to write a review as recently my son is about to purchase his first new car on Lease - but I told him rather than going with an online lease company for his Ford Fiesta to try Thomas Bee as it was in our home town. We went to visit the show room on the Saturday, apparently they cannot look at PCH quotes for customers on the weekend, so they took details an said they would get back to my son early in the week with a quote - Fast forward 3 days to the following wednesday and nothing heard at all. So we rang Thomass Bee who said they had no record and the sales person in on Saturday was his day off. We subsequently told them not to bother, wasted our time for 3 days and will be ordering from online - not the greatest sales aproach! Avoid, perhaps they act differently if paying cash!

I bought my Ford Mondeo from this company a number of years ago. The car was a good deal and I have been extremely pleased with my purchase. The car was in very good condition and has been a reliable car over the several years I have had it. It has maintained its very efficient fuel consumption (54mpg) over the years I have had it, far better than the modern petrol engined cars which rarely do more than 45mpg in real world driving. They were very happy for me and my partner to take a fairly long test drive and we were able to use an open ground area fairly nearby to complete a good test of maneuvering and give the car a thorough look over to see if there were any faults. The salesman was very helpful and answered all our questions comprehensively. Even though its a few years ago I have kept their details so that I can go back to them when its time to replace my Mondeo. I can certainly recommend this seller.

I would like to pass on our gratitude and thanks to Steve the Service Manager of Thomas Bee, Ford Dealer in Lydney for the prompt and efficient service we received today 19/5/15. We traveled over 90 miles and they fixed a problem in under 2 hrs unlike another Ford Dealer who had our car (Ford Mondeo Estate Business Edition) for 3 weeks and failed to resolve the issue. We can highly recommend Thomas Bee on the evidence of our experience today . M.D Bluebird, South Wales