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17 reviews from our car dealer reviews community
Leave a review for Thornes Of Wolverhampton
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17 reviews from our car dealer reviews community

Leave a review for Thornes Of Wolverhampton
Leave a review
"Dreadful Nighmare of a Dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I fully sympathize with you. This guy, in short, should be put away and have his business closed down. He did the same thing to me. After purchasing a car from him, he made sure the camara was right above me when I signed the papers, and when I took the car back to London, 4 miles into the journey the car lost all his power. He refused to take my phone calls, and when I eventually spoke to him, he got rude and violent, completely unprofessional. This is the sort of speciment that trashes other honest car dealers reputation. When I checked it in Volvo, they told me I had been ripped off by £9000 worth of repairs. There was a lot of comms through Autotrader, but they lean towards the dealer, and eventually shut you (the buyer) off. I can tell you I got my money back through my bank, endorsed by my lawyer. Surprised he is still in business...

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"Car Purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a car for our Daughter from Adam & we must say it was the easiest car purchase we've ever done. Adam was so welcoming & friendly & answered any questions that we had. Our Daughter absolutely loves her new car & we would definitely recommend Thornes of Wolverhampton.

"Fantastic After Sales Support"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Extremely impressed with Adam's After Sales care. His attitude toward resolving an issue that came up with the ML350 I bought from Thornes Wolverhampton has been exemplary - a really genuinely good and helpful business. Thank you Adam.

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"Range Rover Sport purchase"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went and bought a car from here. It had issues. Thankfully the finance company have paid the £3000 repair bill.

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"Bad"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After buying a car from here that soon went faulty I tried to get Thornes to repair it. This resulted in me taking it there three times where he couldn't repair it, and to private garages where he wouldn't pay for the repair twice. Absolute joke of a dealership who would rather change the name of the business owner (on paper only) than pay for a warranty repair a month after purchase. Would recommend you go anywhere else.

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+9 Found this review helpful
"Bmw 1 series simply brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thornes of Wolverhampton are simply sensational!!! Adam was away on his holiday but his lovely partner was there as he promised to show the vehicle to us. Nicola was on time and conscious that she may not be as knowledgeable as Adam as she didn’t actually sell the vehicles but she needed not to worry. Every question was answered honestly and straightforwardly indeed she asked the mechanic that was dropping a car back to them from mot to advise us on the servicing intervals and general maintenance while she went to get the trade plates for our test drive which she insisted we took. This was for us to check out the car to see if it was everything we expected and to see if we were happy with it, all nice little touches which gave us confidence in them as people along with the car we obviously were as we elected to purchase the car and it’s been an absolute gem!! Fantastic car price, nothing was too much trouble for either of them as we collected from Adam upon his return, we found them both friendly and sincere. Well done to this family run business we will be purchasing our next car from them.

"Avoid them at All Cost."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

To cut long story short, I had to report his business to Trading standards. All the negative reviews here are typical of what this man does. Sounded nice when money was still in my pocket but turned into a tiger once money exchanged hands. Saw a zafira he advertised with a surprisingly low mileage, went to view and did test drive, vehicle drove well but had this nasty whistling noise which he said was the fan belt needing changing. According to him, £20 will sort it out. Unknown to me, they had applied some lubricants in the area to keep the noise at bay. He insisted on bank transfer as typical and deal was completed. I drove out of his shop and noise got worse as I accelerated. I went to a garage next morning only to be told the problem was a major engine fault, and had nothing to do with fan belt as he had claimed. Moreso, the speedometer was not working which explained the unusual low mileage for an 8yr old car. It was a mystery how on earth he got an MOT on the vehicle. I called him to let him know my findings and he resorted to threats. Would not take his vehicle back and would not discuss refunds for a transaction of under 24hrs. I drove down to his shop at Penn street, and saw a completely different character from the gentle looking man that I met the previous evening. He was threatening physical assault and was insisting he wasn't making any refunds. I had considered legal action, but as I had so much work on my hand at the time, I decided to refer the matter to trading standards and disposed of the vehicle. In conclusion, you should avoid them.

"Audi a1 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant little car with everything on and just as described as it was purchased for me as unfortunately one had been sold I came to view a one service from everyone concerned happy to purchase from Thornes Of Wolverhampton again.

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"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Adam at Thornes of Wolverhampton is very professional in what he does .. he makes buying a car such an easy process from start to finish ... I have recommended his business to friends, family and work colleges. I hope you will purchase your next used car from this reputable business.

"AUDI A3 S-LINE TFSI DSG"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I seen a good deal on this car at Thornes of Wolverhampton and thought it was worth a look, the dealer seemed to have a good reputation and everything seemed ok. Went down he was a nice enough man then when I had cash in my pocket. I was ok with the car and took it away, within a few days the DSG was playing up. Spoke to him and took it in to a Audi Specialist as requested. The DSG needed a updated and service but the most haunting thing was the car had a DODGY MOT on it provided by the dealer that same day! The mechanic found a arms length list of issues with the car that was not picked up on the MOT. £360 later I paid in advance with a promise of payment off the dealer. He gave me £200 quid which the warranty company paid him and I am still waiting on a further £160. He will not answer his calls and when I do get through he puts the phone down and will not talk to me.BAD BAD DEALER AVOID AT ALL COSTS!!!

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Dealership Information

Thornes Of Wolverhampton is an Independent dealership that is based in Wolverhampton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
17 reviews3.4 out of 5 stars — Rated Average
Excellent
10
Very Good
0
Average
1
Poor
0
Terrible
6

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  • Contact Information

    Address

    Thornes Of Wolverhampton
    2-6 Penn Street
    Wolverhampton
    West Midlands
    WV3 0JQ

    Get in touch

    01902 471269
    http://www.thornesofwolverhampton.co.uk

    Opening times

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    Dealership Statistics

    58%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Thornes Of Wolverhampton

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