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38 reviews from our car dealer reviews community
Leave a review for Tiley Of Bristol
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38 reviews from our car dealer reviews community

Leave a review for Tiley Of Bristol
Leave a review
"Awful! Avoid "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to view a car and whilst test driving it the engine warning light came on twice and the car juddered ! When I got back they did a diagnostic check after I asked and it would of been two faults one expensive, but I know from speaking to a mechanic could of been worse. We asked for all work to be done and after we would take it for a test drive and want to watch a diagnostic check being done after as we’d read the awful reviews for this company. They agreed and then after seeing my trade in which we know is worth at very bottom price £960 the sales man came in saying all negative things and said he’d give us £400!!!! Even though he admitted the forecourt price is £2,000!! He was then really rude to us when we said he was trying to reap back the money for work on the car we had viewed. He was extremely rude to our mechanic when he questioned the trade in price and was very unprofessional. A very lucky escape and we will now avoid this garage at all costs.

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"Very poor after sale service"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Finding fault with the heater within four weeks of buying a car from Tiley Motors, we returned to the garage expecting a standard of service that would see them willing to put things right. Anything but! We were told the issue wasn’t covered by the 3 month warranty which, in line with trading standards, is irrelevant. The outcome was to take the car to another garage in whom we could trust to fix the problem. All in all, very poor attitude, very unprofessional and not at all trustworthy.

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"Avoid if Possible"
1.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unhelpful from the start and hard to get hold of. Feel stupid for buying a very overpriced car . Didn’t view until delivered due to covid . First mistake ! Looked ok on delivery . They literally handed keys and went . 1 set of keys given when asked why there wasn’t 2 they just shrugged. On first torrential rainfall there were deep scratches all over the paintwork and I’m talking a substantial amount , massive scratch down the back bumper ! Obviously covered with tricks of trade . Daily problems with car . Buy elsewhere if you can .

"Fault within 3 miles"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought the car and within 3 miles gearbox fault warning light came on. Took car back next day and asked for full refund which they did (30 days under consumer act 2015), so can't fault that at all. Bit worrying car was readvertised that day with a gearbox fault.

"Do not buy a car from this garage ! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Never again ! I had a service light come on within two weeks of buying my car from the Bristol garage. I took it back for them to only turn the light off ! It came back on within leaving the garage with it indicating blocked filter. Took the car back to be told it’s just the settings. Within two months the engine management light came on & car went into limp mode. Took the car back to be told the DPF filter isn’t covered on the warrantee. The car cost me £3095 to buy & has cost £2500 to get it fixed !! I will not be buying a car from this garage again. Please do not get a car from this garage the cars at dodgy !!

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"Brilliant *****"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing service especially during these funny times. Really happy with all the staff and the car. Highly recommended

"Bad used car Dealership"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tiley Motors are everything that is bad about used a car dealership. Over priced, poor with customer service and dodgy cars that are sold with a smile. I bought a car that had loads of things wrong that they denied was wrong but were caught out about. Some problems were sorted after pressure but the bad paintwork that had been hidden using tricks of the trade were ignored. This company lost customers because of how they deal and I found out when it was too late that, locally in their corner of Bristol they have a very bad reputation? Carwow is opening soon on the old Rolls Royce factory site at Gipsy Patch Lane near Patchway of the A38 north Bristol. Used car dealers beware.

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"Avoid they sell written off cars"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Tiley of Bristol. Do not buy from here. The car I purchased had been previously written off. I was not informed of this when I purchased and only found out from the DVLA. Do not trust them.

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"Avoid at all costs."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tileys, what can I say, at least criminals usually wear balaclavas but this bunch take your right in front your face then don’t give a stuff. I bought a Vauxhall Insignia from them for £3589 and on the test drive it overheated but so say was fixed within hrs so gave them the benefit of the doubt, another test drive and stupidly bought it. Within 11 days the car was misfiring, struggling to accelerate, shaking when braking, radiators we also found to be held in with plastic cable ties, not to mention the new tyres I had to put on a day after picking up due to a bulge in the side wall. It was meant to have had a MOT, pdi and a service, more like a stamp in the book and that’ll do. When I asked for refund as it was within 30 days I was told NO! as these were all minor issues, I argued it was not fit for purpose (I.e transporting my family safely) Tileys so say repaired all the defects without contacting so to me that imply it was faulty. I had the car collected by a recycler and lost almost £2.5k but a small price to pay to save anyone else from this death trap. My advice would be NEVER set foot in this garage you will regret it but if you do, have every inspection available and even take it for an independent MOT as this will show the true condition. Some of the cars I saw being ‘made nice for sale’ when taking my pile of rubbish back looked like they picked up a job lot from a scrap yard.

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"Poor"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 2013 DS3 for £6000 from Tiley of Bristol, fault light came on shortly after buying, took it back in total 3 times, one of the times was for 2 weeks. Each time they said it was fixed. The fault light came on just after the 3 month warranty was up so rang them and they said there was nothing they could do as it was out of warranty. Won't go there again . Courtesy cars are dodgy also.

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Dealership Information

Tiley Of Bristol is an Independent dealership that is based in Bristol. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
38 reviews2.3 out of 5 stars — Rated Poor
Excellent
8
Very Good
1
Average
6
Poor
9
Terrible
14

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Contact Information

Address

Tiley Of Bristol
Vale Lane
Bristol
Bristol City
BS3 5SD

Get in touch

0117 9231231
http://www.tiley.com/

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Dealership Statistics

21%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Tiley Of Bristol

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