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49 reviews from our car dealer reviews community
Leave a review for Tiley Of Bristol
Leave a review

49 reviews from our car dealer reviews community

Leave a review for Tiley Of Bristol
Leave a review
"Buyer beware"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolute joke of a place selling faulty dangerous cars and barry the service manager lies through his teeth. Beware beware beware!!

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"Great customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A wide range of stock to choose from. Very experienced salesman and very helpful to make my decision. Would highly recommend.

"Very poor experience in tiley Motors "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Never purchase and Free MOT is a trap.. I bought a car the screen have two mark. They said repair as a new are lies. Free MOT is a trap careful everyone.

"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From start to finish Ezio was fantastic and very professional. Was able to send some videos of the car and help to arrange the finance prior to the visit. On collection, again top service and was able to drive away very happy. Highly recommended

"Very disappointed and never recommend"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very disappointed and highly regretted buying a car from Tiley. I bought the Nissan Qashqai from Tiley in the month of July 2022. Within one month I had to replace the battery because it was completely flat and now when I did MOT, it also failed because the driver-side headlight adjustment motor was not there. I do not know what type of checks Tiley performs before selling the car. So not even a year, I ended up paying £100 for the battery and £250 for that motor. The tires are in advisory and had been told to me that the tires have been replaced. I would never recommend Tiley. it questions the genuinity of the TIley. I contacted them also but no response, they might know they are in fault.

"Be warned!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car from Tiley Motors, Bristol. I chose it because it was 4 wheel drive and fully serviced. On having the breaks looked at by another garage 6 weeks after purchase. (Handbrake was failing) I discovered it definitely had not been serviced on purchase as promised, and the prop shaft was missing. This meant the car was not 4 wheel drive. Tileys had it back to put a prop shaft on it. Surprisingly they already had one on the shelf to fit my car. After 2 weeks I was told it was ready for collection. Had a day off work, drove all the way there and car was still in their garage being worked on. When I got the car back, it had problems when turning the wheels. So after looking at my rights, I rejected the car and told them I would take matters further if I did not get a full refund. I got my refund in full. I never got any phone calls from Tileys, It was always me chasing up the progress on my car. There was 111 miles put on my car whilst in for the prop shaft repair. I took photos of the mileage etc.Do not take any notice of the 3 month warranty if you have car problems. Look up the car dealer Consumer rights act 2015. You do not have to keep a faulty car or get it fixed yourself. It is their responsibility. I was sold a car not fit for purpose. Would be no stars, but you have to put at least one to publish the review.

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"Initial sale great, aftercare lacking"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from here, sale was great, staff very accommodating and friendly. There was an issue with the electric wing mirror being damaged and not working, which I pointed at before agreeing to purchase. I was assured the part would be ordered and they would call to let me know when I could return for it to be repaired. We are now over 2 months on, I still have not received the log book and I still have not had a call about repairing the wing mirror as agreed when I purchased. I have made several attempts to call them and each time I have been told someone will call me back: they never have. Very disappointing aftercare experience. I will be making a final attempt to get this rectified before making a formal complaint.

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"Would not use again"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from Tileys that was not fit for purpose when I returned with it they said they would fix, said fix was done and I picked car back up only to find it still had the same issue argued with them for 3 weeks until they eventually agreed to replace it. Picked up nee car I drove away with no tax on it and then later found When I was told figures were the same they actually aren’t!! Original was £5200 replacement £4990 and finance monthly amount is higher on replacement?! Total joke of a company

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"Don't you a with a barge pole "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a family car from Tileys. Absolutley appalled at the service and attitude at this Garage, unsafe and faulty cars. Wouldn't touch with a barge pole. Eventually the car was put right after alot of upset and stress. The owner was extremely rude throughout. Absolutley horrendous experience.

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"KEEP AWAY FROM THEM"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

WASTE OF TIME THEY WILL LIE TO YOU ABOUT THE CAR SINCE I HAD THE CAR ALL I HAVING IS TROUBLE WITH THE CAR TRY TO SORT IT WITH THEM AND THEY SAY THERE NOTHING WRONG WITH THE CAR WHEN THERE IS DONT BUY ANY CARS FROM THEM AT ALL THEY SHOULD BE SHUT DOWN !!!!!!

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Dealership Information

Tiley Of Bristol is an Independent dealership that is based in Bristol. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
49 reviews2.2 out of 5 stars — Rated Poor
Excellent
10
Very Good
1
Average
7
Poor
10
Terrible
21

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  • Contact Information

    Address

    Tiley Of Bristol
    Vale Lane
    Bristol
    Bristol City
    BS3 5SD

    Get in touch

    0117 9231231
    http://www.tiley.com/

    Opening times

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    Dealership Statistics

    20%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Tiley Of Bristol

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
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