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13 reviews from our car dealer reviews community
Leave a review for Tom Poole Cars

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13 reviews from our car dealer reviews community

Leave a review for Tom Poole Cars
Click on the stars to start your review
"Vauxhall vectra "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a very low mileage Vauxhall vectra 1.8 vvt exclusive from Tom Poole Cars early this summer, from the first minute I spoke to tom I found him honest and straight forward, we discussed the car and with no salesman bs I paid a deposit and agreed a time to view the car.when I arrived tom was how he was on the phone honest with no salesman bs,the car was exactly as described and he mot ed it for me and arranged collection when it suited me.3 months and 2300 miles later all perfect.aircon ran out of gas days after purchase which wasn't Tom's fault as I had checked the cold air on test drive.other than that more than happy with my car,many thanks tom Poole.

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"Great service "
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tom Poole Cars were very friendly and professional. Good choice of budget cars and higher spec if needed.

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"Not suitable for even 1 star! "
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car from Tom Poole Cars and have had nothing but issues! The car has been in the garage multiple times and it’s clear that it’s just been “bodged” back together. I’ve had a hanging exhaust, a cracked radiator and now the head gasket has blown. If you’re after a car that will last you a few months or you’re looking to waste your time in garages, maybe consider Tom Poole. If you’re after something to last a while, or you’re not looking to get scammed, I’d suggest staying away!

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+1 Found this review helpful
"Great reliable car dealer"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was nervous about buying my next car. My budget was fairly strict which meant I was limited to what I could afford. Tom was very honest & friendly from the offset & put my mind at rest. He was very reasonable & took the time to take us for a test drive in the car I liked. Tom made the whole car buying experience smooth & stress free. I love my new car - with 3 months warranty thanks so much Tom.

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"GOOD FRIENDLY SERVICE"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son brought a Renault Megane from Tom, clean ,good condition and low mileage for year , fair price and delivered to door .Would recommend Tom Poole cars for a visit if you are looking for a second hand car. March 2018

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"Good service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My dad bought a Kia off Tom could not get on with it had a couple of problems which Tom offered to repair but dad wanted to change no pressure from Tom but dad exchanged for daihatsu which he's loves would recommend Tom Poole Cars.

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"Friendly helpful service, great value"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fair price for my new car, fair price paid for my old vehicle in p/x.. Friendly, helpful service. No messing about nor annoying wheeler-dealing. Will use Tom Poole Cars again!

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"Not the best "
4.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Peugeot 207 from Tom Poole Cars back in January. The car has been back in twice for repairs with issues being present after only a couple of weeks. I am still having some issues with the guy which I am stuck with now. The dealers were really friendly and I would recommend them if they are local to you but not if you have to travel incise you have issues.

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+2 Found this review helpful
"Great service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Tom Poole Cars 12 months ago. It has been brilliant from the day I had it. Have just been back to him for a service and MOT. Very reasonably priced. Found staff there most helpful. Would recommend him to any one looking for an older car.

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"Do not buy from Tom Poole Motors"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Seemed a lovely guy at first but after having two things go wrong in the first three months (1 oil leak - 2 no heating) found him to talk over you and does not let you speak, made me feel like he was doing me the favour by fixing the car. It has now been five months since having the car and now a problem with the raditor leaking, took to my local garage who have advised me not to spend any more money out on this car as it's not worth it! Oh and that it still has an oil leak! He had the money in full and now I'm stuck with a faulty vehicle and he's had my cash. I would NEVER recommend Tom Poole Cars. And I noticed he was advertising my old car that I part exs as having full service history which I know it didn't!!!

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Michael williams in response to Do not buy from Tom Poole Motors

Brought a hond a cr V approx 5 hrs ago never had any mayor problems with it have brought 2cars off Tom before never had any problems .5yrs ago not 5,hrs. Shall buy again off Tom .

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Dealership Information

Tom Poole Cars is an Independent dealership that is based in Sutton Coldfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Sells a variety of makes and models
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Ratings
13 reviews3.9 out of 5 stars — Rated Very Good
Excellent
9
Very Good
0
Average
1
Poor
2
Terrible
1

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Contact Information

Address

Tom Poole Cars
Duttons Lane
Sutton Coldfield
West Midlands
B75 5RJ

Get in touch

http://www.tompoolecars.co.uk

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Dealership Statistics

61%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

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