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8 reviews from our car dealer reviews community
Leave a review for Tom Poole Cars

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8 reviews from our car dealer reviews community

Leave a review for Tom Poole Cars
Click on the stars to start your review
"Good service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My dad bought a Kia off Tom could not get on with it had a couple of problems which Tom offered to repair but dad wanted to change no pressure from Tom but dad exchanged for daihatsu which he's loves would recommend Tom Poole Cars.

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"Friendly helpful service, great value"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fair price for my new car, fair price paid for my old vehicle in p/x.. Friendly, helpful service. No messing about nor annoying wheeler-dealing. Will use Tom Poole Cars again!

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"Not the best "
4.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Peugeot 207 from Tom Poole Cars back in January. The car has been back in twice for repairs with issues being present after only a couple of weeks. I am still having some issues with the guy which I am stuck with now. The dealers were really friendly and I would recommend them if they are local to you but not if you have to travel incise you have issues.

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"Great service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Tom Poole Cars 12 months ago. It has been brilliant from the day I had it. Have just been back to him for a service and MOT. Very reasonably priced. Found staff there most helpful. Would recommend him to any one looking for an older car.

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"Do not buy from Tom Poole Motors"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Seemed a lovely guy at first but after having two things go wrong in the first three months (1 oil leak - 2 no heating) found him to talk over you and does not let you speak, made me feel like he was doing me the favour by fixing the car. It has now been five months since having the car and now a problem with the raditor leaking, took to my local garage who have advised me not to spend any more money out on this car as it's not worth it! Oh and that it still has an oil leak! He had the money in full and now I'm stuck with a faulty vehicle and he's had my cash. I would NEVER recommend Tom Poole Cars. And I noticed he was advertising my old car that I part exs as having full service history which I know it didn't!!!

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"Davenport"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I needed a car in a hurry and found a great deal from Tom Poole Motors. The car was MOTd for me before I drove it away. Have had it over a month now and it's been great: everything that I was looking for and a great little runaround. Tom came over as a really lovely guy too - great service all around and I would definitely recommend him.

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"anom"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a Kia 4 weeks ago from Tom Poole Cars and was promised he would take a look at the Arial.HE NEVER DID and it is still faulty now. Very pushy guy who talks over you and does not let you speak. It has been 4 weeks since having the car and now a problem with the immobilizer, not good as every time you want to start the car you need Green Flag out. He had the money in full into his bank and now doesn't seem to care about his customers post sale. I'm stuck with a faulty vehicle and he's had my cash. He doesn't want to know now. I would NEVER recommend Tom Poole Cars nor this man who dealt with me.

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"anon"
2.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

There was a slight bump, from the person before who had the car, found this out the day after I got it, a mechanic made me aware of this. Didn't take it into them but did call afterwards to ask Tom Poole Cars, said they wasnt aware of this,i cant comment on it and say if they did or didnt know about because i didnt spot it so maybe they didnt, i dont know. But not sure i would recommend them based on this.

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Dealership Information

Tom Poole Cars is an Independent dealership that is based in Sutton Coldfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
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Part Exchange
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Servicing
Used Car Sales
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Ratings
8 reviews3.8 out of 5 stars — Rated Very Good
Excellent
5
Very Good
0
Average
1
Poor
1
Terrible
1

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Contact Information

Address

Tom Poole Cars
Duttons Lane
Sutton Coldfield
West Midlands
B75 5RJ

Get in touch

http://www.tompoolecars.co.uk

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Dealership Statistics

50%
Would recommend this dealer to family and friends
75%
Thought the dealer was knowledgeable and helpful
57%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Tom Poole Cars

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