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8 reviews from our car dealer reviews community
Leave a review for TonesCars
Leave a review

8 reviews from our car dealer reviews community

Leave a review for TonesCars
Leave a review
"Rip off merchants "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just had my vechile successfully rejected with the help of my finance company,after having owned it for 5 months during which time it was back and forth to the dealership more times than I can remember it was taken in November for yet another issue and when returned it still had the same issue, finance company paid for an independent inspection of the vechile and the report cane back they had failed to repair, not surprising at all as they are absolutely useless! The staff I spoke with nikki and Matthew are cheeky fu#king b@stards,but I'm over the moon that I no longer have the unreliable piece of shit they tried to sell me.just save yourself the hassle and look elsewhere as I also spoke with other customers of theirs who had or a having issues with their vehicle's too and some are have to go through the ombudsman to try and resolve issues. Avoid this rip off company like the plague!

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Five stars.

"Bad dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car 2 months ago had nothing but problems had to get new clutch gear box battery timing belt and many other things all myself you get nothing but garbage off them great at selling you the car then as soon as they have taken your money they couldn’t care less had countless phone calls and visits to them they are abusive totally different people to deal with I just hope this message saves at least 1 person what I’ve had to through off these crooks

"10 out of 10 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

best garage I have ever dealt with .friendly above and beyond service

"Poor service from start"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

test drove a car told salesman there was problems said would be sorted before i agreed to buy went to pick car up paid cash and non of the problem's were sorted when I picked car up had car back they changed drums but not shoes had car check and shoes needed changing and air con pump whining reply of mechanic was nothing wrong told him I have had 2 mechanic look at the car his reply he doesn't care after sales is very poor they don't want to no reported to ombudsman

"Outstanding service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The guys here were really helpful and friendly and helped me get the car I wanted, highly recommend TonesCars.

"Bad sales"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bad sales and i really have to get in touch with VOSA, and ministry of transport over a situation with them selling cars that after 3 months dont work anymore, they even tampered with electrics, and TonesCars are refusing to put situation right.

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"hilltrac1"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service, no pressure from sales man. showed me all the features of my chosen car and answered all my questions

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+0 Found this review helpful
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Dealership Information

TonesCars is an Independent dealership that is based in Hartlepool. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
8 reviews3 out of 5 stars — Rated Average
Excellent
4
Very Good
0
Average
0
Poor
0
Terrible
4

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  • Contact Information

    Address

    TonesCars
    Brenda Road
    Hartlepool
    Hartlepool
    TS25 1PE

    Get in touch

    01429 221619
    https://www.tonescars.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About TonesCars

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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