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6 reviews from our car dealer reviews community
Leave a review for Toomey Basildon Motor Village

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6 reviews from our car dealer reviews community

Leave a review for Toomey Basildon Motor Village
Click on the stars to start your review
"Poor customer relations"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to Toomey Nissan in Basildon today for two reasons. The first reason was to look into getting a new car which would have been the third car purchased form them. The second reason was to obtain the radio code for the last car I bought from them as I they did not supply the code when I bought the car. Even though it was 6 years ago. The service desk was unhelpful insisting that I pay £45 to obtain the code which I was not prepared to do. For a company as bid as Toomeys, I would have thought that the cost of obtaining the code would have outweighed good customer relations. Needless to say, we did not enquire about the car we were looking at. The cost of the radio code cost them a £10,000 + sale and any future dealings with or recommendations to the company. Very disappointed.

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"Baffling"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First time I've been declined a test drive in a car. Suggest the Manager at Toomey Motor Group in Basildon gets out of his ivory tower and meets customers personally instead of getting minions to waste their time losing sales. No Wonder you keep having to drop the price. Clearly not keen on selling cars.

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"Happy Customer"
3.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good experience over all, no issues. I bought an MG back in August for a good fair price and it was clean and in good condition. The dealers were helpful and I would recommend this dealership.

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"Steve"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a new Renault from Toomey Motor Group in December, all started good, until I went in to complete the purchase. Three weeks later and I am still trying to get a small issue of trim bits falling off the car resolved under the warranty. Having to go through Renault customer relations. Lies and then denial, offers made and then withdrawn. the list goes on. Couldn't even get a service plan from them...NEVER AGAIN.

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"Peugeot review"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When visiting Toomey Motor Group the staff ensured I was always informed about everything, I would be updated in every process. The dealership was helpful, friendly and the car was perfect. I definitely recommend the dealership as every went smoothly and as expected.

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"Ann H"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well impressed with the Vauxhall Corsa from Twoomey Vauxhall in Basildon. I went to another Vauxhall dealership in Sittingbourne but I felt service and price wise this place was better. I cant fault a thing and would definitely recommend them. I have to add that the car is absolutely lovely so would recommend a Corsa to people too

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Dealership Information

Toomey Basildon Motor Village is an Franchise dealership that is based in Basildon. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Chevrolet, Citroen, Dacia, MG, Nissan, Peugeot, Renault, Vauxhall
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews2.9 out of 5 stars — Rated Average
Excellent
2
Very Good
1
Average
0
Poor
1
Terrible
2

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Contact Information

Address

Toomey Basildon Motor Village
Service House West Mayne
Basildon
Essex
SS15 6RW

Get in touch

01702 563030
https://www.toomeymotorgroup.co.uk/

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

50%
Would recommend this dealer to family and friends
50%
Thought the dealer was knowledgeable and helpful
50%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Toomey Basildon Motor Village

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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