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23 reviews from our car dealer reviews community
Leave a review for TopSpec Motors Ltd
Leave a review

23 reviews from our car dealer reviews community

Leave a review for TopSpec Motors Ltd
Leave a review
"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picked up a car yesterday after a 3hr journey and drove it back with no problems. The lads were very helpful and offered us a coffee cannot fault them in anyway. Would highly recommend TopSpec Motors.

"avoid sold dangerous car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid TopSpec Motors, this car should never have passed the Dogey mot and broke down as soon as it was delivered . Spent a fortune just to make it road worthy .

"AVOID!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID LIKE THE PLAGUE!!!! TopSpec Motors mis-sold me an extended warranty! When I realised this and raised it with them, they initially tried to lie their way out of it, before making all sorts of promises to rectify the situation by cancelling the mid-sold warranty and issue me with a full refund. It’s now been EIGHT WEEKS and I’ve still not been refunded!! They’ve also stopped responding to emails. Now seeking legal action!

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+4 Found this review helpful

Debra James in response to AVOID!!!

Hi,I'm goin through hell with topspec,and am also seeking legal advice,what has happened with you?

"Very poor"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Showed interest in a car. Gavin at TopSpec Motors assured me it would be available to view the following day as it needed to be brought down from their lock up. Was travelling over an hour to view, contacted him when half way there.....wrong vehicle had been brought to depot. Said he would take a full video of the vehicle the following day and talk me through everything. To date, 3 weeks later, nothing has been received. So glad did not purchase from this company after reading other reviews. Customer service is very poor and obviously they didn’t want my money.

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+4 Found this review helpful
"Terrible"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Beware dont go anywhere near topspec motors.Bought a car off these in december whithin five days found numerous faults.Up untill september 2018 they have had the car a total of 19 weeks in all and still cant find fault.Now saying they only tried to find fault last time through gesture of goodwill even though i have all emails from day one listing faults.Could go on but honestly the last nine months dealing with this shower ,has been like a comedy sketch.They are liars who's customer service is non existent. Next step is civil court. Dangerous Vehicle ■■■■ Minus 1☆AA DEALER PROMISE DONT MEAN JACK

Staff from TopSpec Motors Ltd in response to Terrible

Mike, After a few weeks your car had an issue with the EGR Valve which was sorted out for you. Months later you reported the car losing power yet we have never once been able to replicate this so called issue that you was having. You was looking for a full refund for a car with no fault so there is only so much we can do to and would not be offering a full refund for a car with no fault . We fixed the car and your claiming there is an issue that is simply does not exist. we are happy that we have done everything we can and that your car has nothing wrong with it.

Debra James in response to Terrible

Hi am goin through the same thing,wish I had seen these reviews😪

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"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Similar experience to other. Car went into limp mode as soon as we drove it away. Exported to Ireland so had to test here and had to replace headlight, wishbone, replace brake fluid cap, fit 2 new tyres to get through test. Total extra cost €800. Gavin at Topspec Motors did not want to know. Avoid avoid avoid.

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+4 Found this review helpful
"BUYER BEWARE "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

TopSpec Motors sold my father in law a car which broke down on the way back. They refused to help him. He then got in contact with the finance company who cancelled the agreement (on return of the car) when he then said I don't want it fixed I'm returning it. He was told to f off and get out of the garage. When we tried to warn people on their Facebook page about what this dealership was like. They blocked me, my partner, her sister and her brother from commenting - after they re-listed the same car, days after it was returned. BUYER BEWARE.

"broken car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

ToSpec Motors sold me a broken car.

"Poor"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from this garage nothing but problems. Been back up every weekend since I've had it . They have attitude with you on the phone, don't call you back put me on hold for 30 minutes . They take parts off other cars and out it on yours unacceptable. Can not say it enough do not purchase a car from them.

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+5 Found this review helpful
"Poor service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son bought a car 5 weeks ago from this dealer and it has already broken down. We had to pay for a recovery truck (which wasn't cheap )to get the car back to them as they said the warranty is only with there garage. This was almost a week ago now and my son is still without a car which he really needs to get back and for to work and everytime he rings them to find out what's going on they keep fobing him off with rubbish and promise to ring him back with details which they don't do. I would never recommend buying a car from these.

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Dealership Information

TopSpec Motors Ltd is an Independent dealership that is based in Ebbw Vale. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
23 reviews1.7 out of 5 stars — Rated Poor
Excellent
3
Very Good
0
Average
1
Poor
4
Terrible
15

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  • Contact Information

    Address

    TopSpec Motors Ltd
    Chapel Garage Blaina Road
    Ebbw Vale
    Blaenau Gwent
    NP23 4PT

    Get in touch

    01495 310713
    http://www.topspecmotorsltd.co.uk/

    Opening times

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    Dealership Statistics

    13%
    Would recommend this dealer to family and friends
    4%
    Percent of reviews responded to by this dealer

    Additional Information About TopSpec Motors Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
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