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16 reviews from our car dealer reviews community
Leave a review for Trade Direct
Leave a review

16 reviews from our car dealer reviews community

Leave a review for Trade Direct
Leave a review
"Awful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Flogged me a pile of junk, MOT must have been performed by a blind man. Now nearly 6 months down onwards so many faults that I need to consider scrapping

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+0 Found this review helpful
"Fantastic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a fantastic service/professional from start to finish. Spoke to Mark on the phone and gave me all the information i needed.. Went down to see the Fiesta, no trouble, left me to view the car, no pressure, came over to ask if I needed a coffee/tea which was great as i hate the pressure. I loved the car and asked a few questions. I came away buying the car but more importantly that the company wanted to give me great service not just make a quick sell.. Already told my friend who needs a car who is heading down the weekend.. please don’t hesitate on buying from them. Thank you again Mark and we really love the car. Never normally leave reviews but when you have fantastic service companies deserve the credit

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"Great Dealer, Great Car. Great all round"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a BMW 320i M Sport from Mark on the 3/12/22. The car was exactly as described, drove perfectly and was priced extremely competitively. Mark wasn’t in anyway pushy, was very helpful and the sale was wrapped up quickly and efficiently. I guess you don’t trade from the same site for 13 years without significant repeat business. I couldn’t be happier. Highly recommend. 5 stars. Paul (Southampton)

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+0 Found this review helpful
"Will recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Such friendly and approachable sales person. As a woman viewing and buying a vehicle alone is something I was dreading but Mark so accommodating and I’m just so pleased. I’d definitely recommend him to anyone and be back in future.

"Great service 5 stars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Viewed 2 cars from here choose a fiesta he let me test drive it to make sure I was happy then helped me tax the car my daughter loves it thanks mark

"Good value cars, knows his stuff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Merc A Class from Trade Direct a few months ago. They were easy to deal with, the car was spotless, and the price was great. What more do you want? Would definitely use them again.

"Terrible attitude"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Rang up wanting to buy a Kia he was very rude on the phone, trying to talk me out of buying it.....then said I lived too far away and forget about it before hanging up on me! Very strange behaviour from a so called car sales garage.....I'll gladly take my money else where...

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+4 Found this review helpful

Mark from Trade Direct in response to Terrible attitude

The customer who phoned us was a complete undesirable. Their language and attitue was terrible, so we thought it best not to deal with them. We sell cars to people all over the UK, so distance was not a problem.

"Scam do not buy"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not use, they are not genuine

Mark from Trade Direct in response to Scam do not buy

Yes, this is a "Scam" This reviewer is obviously a scam, someone posting fake reviews. There are people out there who do this for reasons of their own. They have supplied no verifiable email or details, so this review is obviously a fake, or as they put it "a Scam".

"Funny lad"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tried to get some information about the service history and if it had had any extra work done such as timing belt, clutch, water pump etc, promptly had him try to convince me that the 9 service stamps were all I needed to see. Clearly didn't know anything about the car and couldn't be arsed to look for any relevant paperwork. Never before have I had a second hand car dealer try to convince me that this wasn't the car for me... Judging by the other reviews and the attitude over the phone, I'd stay well clear.

Mark from Trade Direct in response to Funny lad

We tried our very best with this customer, but to no avail. The customer was requesting this information after 9pm at night and wasn't happy when told they would have to wait until the following day.

"Nice guy but not true to his word"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We brought a Kia Sportage from him and within a week the clutch went.... We had driving the car 1/2 times! He said this is not covered in warranty even though he stated “any issues come straight back to me” He did not want to help out at all and said “bad week for you” Thanks you for your help pal not!

Mark from Trade Direct in response to Nice guy but not true to his word

This review is totally wrong. We never sold a Kia Sportage in 2019. It must be another dealer with a similar name and the buyer is confused. As "Gina" has not supplied a confirmable email address, or verifiable details of the vehicle/purchase,, we can only assume this is either a bogus review or intended for a different dealer.

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Dealership Information

Trade Direct is an online seller of used cars to people from the Essex area and beyond. Having looked at their website we can not see an address listed, however we can see that in order to view one of their vehicles you must call in advance to arrange a viewing.

If anyone has had an experience at Trade Direct then please share this with us by leaving a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
16 reviews3.1 out of 5 stars — Rated Average
Excellent
8
Very Good
0
Average
1
Poor
2
Terrible
5

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  • Contact Information

    Address

    Trade Direct
    Brentwood
    Essex
    CM14 5GG

    Get in touch

    07824388151
    http://www.tradedirectcars.com/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    43%
    Would recommend this dealer to family and friends
    37%
    Percent of reviews responded to by this dealer

    Additional Information About Trade Direct

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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