TrustFord Weston-super-Mare Car & Van Centre

5 reviews1.9 out of 5 stars — Rated Poor
0% Reviews
replied to
20% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


5 reviews from our car dealer reviews community
Leave a review for TrustFord Weston-super-Mare Car & Van Centre

Click on the stars to start your review

5 reviews from our car dealer reviews community

Leave a review for TrustFord Weston-super-Mare Car & Van Centre
Click on the stars to start your review
"complete lack of interest in helping"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i asked trustford service dept weston super mare if they would tell me if the component, which is rusty, situated on top of the engine is one of the dangerous recall items I found listed on a recall website and if it is the cause of the engine cutting out occasionally. The reply was:... if you want anything checked you need to book the car in for a diognostic, cost over £100. I repeated would you just look under the bonnet it is visible without removing any parts and tell me if it is a cause for a safety concern or causing engine to cut out. He repeated you need to book it in for a diognostic. since having just bought the car from a private dealer i thought ford was best place to go to check the cars fault but I decided to never ever use trust ford weston super mare. I drove from weston to Clevedon trust ford, I asked the same question and a very helpful mechanic looked under the bonnet and advised that the part which is rusty is not a safety recall part and nothing to worry about, but the engine fault would need a diognostic check to confirm fault. Thank you Clevedon trust ford for a very polite and helpful attitude. note I did not buy a car from ford but had to select stars to submit review

Respond to this review

+0 Found this review helpful
"Excellent Service"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had my car booked in for service and MOT. Pleasant greeting when i arrived and the car was worked on straight away as I was waiting. I was kept updated throughout and the price was a lot less than i had thought a main dealer would be.

Respond to this review

+0 Found this review helpful
"Awful "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Never have I been treated so badly in any car dealership, please please document everything Trust Ford Weston Super Mare say.

Respond to this review

+5 Found this review helpful
"Poor Service"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Called in & left my contact number, no call. Called 3 times this week, someone will call you back, no call. I will take my money elsewhere.........

Respond to this review

+5 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Fryer"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The worst of the worst and was a huge mistake going here. They are rude, misleading extremely unhelpful and a total disgrace. They never phoned me up several times I was the one arranging every thing and when ever they said they would get back to me it would be days later or weeks. Only when I got in contact with head office did they bother. All sales people here and especially the manager need the sack!

Reviewer has confirmed their email address

Respond to this review

+5 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Free Car Valuation
Get Car Finance

Zuto Powered
Free Car Valuation

Find cars for sale in your local area

Dealership Information

TrustFord Weston Super Mare is the new name for Brunel Ford Weston Super Mare. This dealership offer a range of motability vehicles, as well as servicing, parts, repairs for both personal and business users.

If anyone has any further information about this business then please leave a review below.

Deals in: Cars, Vans
Manufacturers: Ford
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews1.9 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
1
Terrible
3

Add Review


Contact Information

Address

TrustFord Weston-super-Mare Car & Van Centre
Winterstoke Road
Weston Super Mare
Avon
BS23 3YE

Get in touch

0343 308 5465
https://www.trustford.co.uk/locations/1882/weston-super-mare/

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

20%
Would recommend this dealer to family and friends
20%
Thought the dealer was knowledgeable and helpful
20%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About TrustFord Weston-super-Mare Car & Van Centre

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information