195 reviews from our car dealer reviews community
Leave a review for Tyne Vehicle Buyer
Leave a review

195 reviews from our car dealer reviews community

Leave a review for Tyne Vehicle Buyer
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"Great prices"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great competitive prices! The reason I went with tyne was because the car was a lot cheaper than others of the same make and model. They did have a few things they wanted to sort with it before I could drive away with which did take around a week however I really can't knock them, they were more than helpful.

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"Polite "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Been using the car everyday for work since purchase, so definitely had a good run around in it. Everything seems fine apart from a knocking noise in the steering which I can hear occasionally. I was very impressed with the staff at Tyne Vehicle Buyer, they were polite, helpful and just an overall nice bunch of people.

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"Great car service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service and good cars at affordable prices. Will recommend this dealer. Ask for Alan when you visit, he will do you good.

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"Couldn't have been more helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Alan was brilliant, couldn't have been more helpful if he tried. Very pleased with my new car, fantastic!

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"Alan was fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am loving my new car! Very, very pleased with it! I had a wonderful buying experience, Alan was fantastic, very helpful and not at all pushy, I felt really looked after and appreciated as a customer which made the experience so much easier and enjoyable. I would most definitely recommend and hopefully not in the near future but use them again!

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"Astra"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything has been great with the Astra I purchased around a month ago, there was a little bit of internal miscommunication which caused a delay but this was due to the salesman I was originally dealing with being off sick. It all got sorted in the end and I understand these things happen. The guys were all good and as helpful as they could be. When I did collect the car it was all cleaned and prepared so it has been a good experience overall I'd say.

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"Great communication throughout"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I dealt with Alan, he was really friendly and helpful, it was nice to deal with someone who was really well informed and kept me up to date throughout, great communication! Everything has been going well with my purchase so far, Giving a 4/5 as I feel there is always room for improvement.

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"Perfect service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall I would rate Tyne Vehicle buyer a 4/5, solely because I am still waiting for my V5C. Other than that I can't fault, the customer service was perfect from Mick, couldn't have gone any better. And the car I purchased has been great, no issues at all!

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"Avoid"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid — Terrible Experience Purchased on 20th July and finally received the car on 15th August, only to be handed it with a fault straight away. Since then, the garage has had it back four times, the latest for over three weeks — they’ve had the car more than I have. Communication has been appalling. I’ve had to chase every update myself with repeated phone calls. On top of that, I still haven’t received the V5. After contacting DVLA, I was told the car is still registered as being in the motor trade. Given all of this, I will now be requesting a full refund. Update After 12 weeks of dealing with this car — which technically was never legally ours as the V5 was never signed over — and 9 weeks in their possession, we have officially rejected the sale. We visited the seller, Ali, to request a refund. The encounter was appalling: he shouted and threatened my 70-year-old father, stating he would only refund "what he thinks the car is worth." He then told my partner he was "higher than him" because he sells cars. We had to call the police due to his aggressive and threatening behaviour. We have now issued a formal 14-day deadline for a full refund. If this is not met, we will escalate the matter to Trading Standards and pursue legal action through the courts. If Ali attempts to blame our "attitude" — as he seems to do with every customer who leaves a negative review — we are prepared to upload video evidence of the incident.

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"Running great"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The vehicle is running great. The only thing that could have been improved is that there was some delay in responding to messages, but the questions were eventually answered, so I would give it a solid 4 stars.

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Dealership Information

Tyne Vehicle Buyer is a company based in North Tyneside who strive to offer a competitive vehicle buying service. We aim to give accurate valuations for your vehicle, and unlike other similar businesses, we won't unnecessarily mark the quoted price down.

Our team uses decades of experience to ensure they offer you the best price for your car and will make sure you receive payments in a timely manner! As long as your description of your vehicle is accurate, we promise that our price quote will be accurate too!

Used Cars

As well as buying vehicles from you, we will also have a range of vehicles on offer. You can view these under the 'Used Cars' tab at the top of the website. As an experienced vehicle finance broker, we are able to arrange personalised finance for you, making your car buying experience easy and stress-free.

Follow us

Follow us on Instagram and Facebook, this is where you will see some of our latest information and newest cars in stock. It is a great way to communicate with us and speak to one of our team members.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
195 reviews4.7 out of 5 stars — Rated Excellent
Excellent
158
Very Good
31
Average
3
Poor
1
Terrible
2

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  • Contact Information

    Address

    Tyne Vehicle Buyer
    Bellway Industrial Estate Whitley Road
    Longbenton
    Newcastle upon Tyne
    Tyne and Wear
    NE12 9SW

    Get in touch

    0191 814 9797
    https://www.tynevehiclebuyer.co.uk/

    Opening times
    Mon 09:00 - 18:30
    Tue 09:00 - 18:30
    Wed 09:00 - 18:30
    Thu 09:00 - 18:30
    Fri 09:00 - 18:30
    Sat 09:00 - 17:00
    Sun 11:00 - 16:00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Tyne Vehicle Buyer

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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