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Absolute joke of a company. All I want is a refund after returning a faulty and unsafe car to AutoRite NE. Well within my rights as per Consumer Rights Act 2015 . Now issuing a Statutory Demand on them I will het my money Stephen Bleck.
Bought a car second to nione service helpful staff good quality car all in all an excellent professional service from start to finish highly recommend
PLEASE READ UNTIL THE END TO SAVE YOURSELF THE BIG MISTAKE OF DEALING WITH THIS DEALER. Worst move I ever made was to buy a car from here. The owner and Sales person are the most disgusting people to deal with, they lie through their back teeth and sell unroadworthy cars with incorrect, in my experience, MOT's and have the most disgusting attitude even though they are in the wrong and know they are. I know from experience having just/still going through trying to get my money back from them. I paid £3500 for my car which I had for all of 3 hours in total on 20th February 2021. It is now 6th May 2021 and after 2 promises in writing of getting my money back, saying it would be in the bank by 1pm today at the latest l am still getting nowhere. I rejected the car officially and as it stands he has both the car and my money. Every warning light on the dashboard came on after the first hour, took back and was told it was a day time running bulb, to bring back on Monday to fix. I used the car the same night and it broke down pulling into a parking bay in a supermarket where it stayed for 2 nights. The garage came and took it away, checked it over and the fault was a relay, then it was an earth wire. I decided to get an independent AA check on it. When I bought the car the MOT said it only needed 4 tyres. The AA inspector wouldn't even drive it more than 3 miles due to the faults with it. I have a report from the AA as back up and proof of this. I have been fighting ever since to get my money back on it with little or no response and false promises from the owner when he does respond. If he doesn't like what you are saying he will just blank you and hope that you go away.
We baught an audi a4 avant before Christmas and the garage advertised the car with full service history. We have not received 3 months later anything. We got reassured that they would sort our logbook out off our old car and finalise the deal. They also didn't do this and they got a parking ticket while the car was still in our name! Not only that we gave them 1k by bank transfer to pay off the finance on our old car , they didn't do that and the finance on our old car came out of our bank account twice. Tried speaking to them to resolve this problem several times and still no further forward. Totally unprofessional company who are out to steal your money. Please avoid at all cost's and buy your new csr from somewhere else!!! !!!!! DO NOT BUY YOUR CAR FROM HERE !!!!!!!!!
I went to view a car at Tyneside Autoparc yesterday ( Astra 2.0 diesel) for my wife. I looked over it and the salesman offered me a test drive. I accepted and was quite happy overall. I explained it was for my wife and I'd let her know and get back to him. He was friendly enough. She'd also noticed a Honda Civic, similar price (2.2 diesel), but no-one was in that garage (Autonet). I went back today and found a salesman offering a lady a test drive of the car she was viewing. He asked if I needed help, then told me his colleague was inside. Inside was the most miserable sod I've ever come across. He gave me the keys, I asked if I could start it, MAKE SURE IT'S OUT OF GEAR!!! he mumbled (I've been driving for nearly 30 years). I was very impressed with the car and would've advised my wife to go for it. I asked to arrange a test drive....No was his reply, we only allow test drives at the point of sale. What?? I said I'd never commit to buying a car without first testing it! You misunderstand me he says, you need to know what you are after, yesterday you tested an Astra petrol, now you want to test this? Totalling different beasts. WTF I asked? It was actually a diesel I tested, although what's that got to do with it or with you? Also you have allowed a lady a test drive right now I said. He replied..you need to know what you are looking for. I've viewed 2 cars I'm interested in, so at that point I told him to forget it and he'd cost himself a sale. What respectable garage or salesman would go on like that. I would advise NEVER go to Auto-net.
Dealt with Tyneside Autoparc and can only say it has been one of the worst experiences of buying a car I have ever experienced. Once they have sealed the deal they do not want to know anything further. The car we purchased had faults from the onset and they took it back to repair it. Weeks later nothing was resolved. No reply from emails and you ask for them to ring back and they don't. You have to constantly hassle them and you get vague answers in return. Take my advice and stay well away.
Dealt with this firm recently and next thing I know I have bailiffs seizing my partners car and giving untrue statements about me to the police, my partner now stands to lose over £10k
Tyneside Autoparc Ltd is an Independent dealership that is based in Newcastle upon Tyne. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Tyneside Autoparc Ltd
Sandy Lane Industrial Estate Sandy Lane
Newcastle upon Tyne
Tyne and Wear
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