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Bought a BMW X5 in June 2020- very pleasant to start with but it appears that I was lied to about a minor fault (air vent). Made lots of Covid excuses for poor contacts, I should have realized when the warranty and AA paperwork was never sent and No return contact after promising to rectify. After taking it to BMW main dealer problem is a major issue costing £1000's to resolve. Not a mechanical issue but Computer controllers... Not happy with lack of communication and promises to resolve. Contact number went through to someone in India at one point!!?? Now number not working looks like they gone bust or something??
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Brought a freelander of of this company, they were very good no hard sell and whole experience was relaxed also gave me a great price for this car, had a minor problem after purchase which was fixed promptly at there expense, would definitely recommend, Andy the sales rep is really helpful. This is my second purchase from this company. Very pleased all round.
Reviewer has confirmed their email address
UK Auto Sales were quick and helpful dealing with my car purchase.
Steve was outstanding through out the whole process, it took a little time but he got there, without him i would've given up. excellent service, i will use UK Auto Sales in Leigh on Sea again and recommend them to my friends.
Reviewer has confirmed their email address
was happy with the salesman, they had alot more cars than i expected and helped me with my tax and insurance. Would recommend uk auto sales ltd.
If you want a snake oil sales manager that tells you lie after lie with a smile on his face, then you have come to the right place!
Reviewer has confirmed their email address
PLEASE AVOID UK AUTO SALES LIMITED. Problem after problem lack of knowledge and customer care to fix problem always pass the blame get told one thing then told another cowboys after a quick quid.
Purchased a car with a faulty gear box (car had no reverse gear). Advised the garage of the issue less than 24 hours after purchase. Paid privately to take in to a local garage to diagnosis. Confirmed gearbox issue. No response from Auto Sales UK to rectify the situation despite two written requests. Unsure what the warranty was suppose to cover as it seems like nothing was covered and the warranty telephone line goes through to a Tesco mobile voicemail that is full all the time. Was advised by the finance company to reject the car within 14 days of purchase (this is your legal right) I did this and discovered I was still paying tax on the car I traded in that they had also not settled the finance so was still paying for a car I had traded in. ALWAYS EXERCISE YOUR RIGHT TO RETURN WITHIN 14 DAYS. If they botch a job and you get the car back and a week after the 14 days the problem comes back, you are on your own. Also worth noting garages like to drag out issues to fix to ensure they go over 14 days. Took the faulty car back, photographed the car returned on the forecourt also had to get the garage to sign a piece of paper I had prepared confirming date of return, there was no mention of returning my deposit, I asked for this and was told the card machine does not do refunds so could have the money transferred to me or cash if they popped the cash point (after all the trouble experienced, I waited for the deposit back in cash before leaving). 1 week later I received confirmation from DVLA of non ownership and refund of car tax. Surprise surprise two+ weeks after return of the car the finance company still believe I have it as the garage have not paid them the money back! Had to supply evidence to finance company of car return.
Reviewer has confirmed their email address
Completely scam artists bought a car from UK Auto Sales Ltd, communication was shocking and threatening! Had a massive lack of Costumer! And the site looked liked a trailer park! I wanted my deposit back 3 days after we agreed and they refused even tho I had 14 days to pull out of any agreement! They scamm people and any good reviews are them on other accounts! They stole my money and then threatend me and tired to get more money out of me! To make it all go away! STAY AWAY FROM THESE.
Bought a vehicle form Auto Sales UK the bmw was in lovely condition and the customer services was A*. Thank you it was a pleasure!
UK Auto Sales Limited is an Independent dealership that is based in Leigh-on-Sea. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
UK Auto Sales Limited
Brunel Road
Leigh-on-Sea
Southend-on-Sea
SS9 5JL
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