18 reviews from our car dealer reviews community
Leave a review for UK Car Sales
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18 reviews from our car dealer reviews community

Leave a review for UK Car Sales
Leave a review
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"AVOID AVOID AVOID AVOID!!!!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

PLEASE READ BEFORE BUYING! AVOID‼️ AVOID‼️ AVOID‼️ My daughter bought her first car from here in May 2025. There was a problem from the start and they said they'd fix it if we brought it back. We live 1.5 hours away so decided we had no choice but to take it back. 6 visits later and they're now refusing to fix the other issues because they don't want to pay out any more money on it nor spend anymore time on it even though the problems arose within their WARRENTY PERIOD! They offered me a refund but for them to keep the car on the spot. This would have left me without a car and no way home so they said they'd charge me for using the car and I wouldn't get my refund if I drove it off. Lawrence is sick of the business and has had enough. He became very verbally aggressive during our conversation and I was on my own in yhe office with him and the sales guy (who actually seems not too bad). Maybe that's why he is in sales? The safety issue was the central locking and my daughters seat belt! (Among many more like the electrics)!!!!! I've got videos and photos of the car which I will be using in court. There's no way that they put that car through an MOT, they have just obtained a MOT certificate!!! Seat belts are a major issue on an MOT! Fortunately I managed to talk to a family whilst waiting for my keys, and talk them out of buying from there. They walked away and I am so happy for them. I also have a lovely photo of my car having been run into a heavy cone when I picked it up! They did try and move it but I'd already taken a photo of it! Their response when I showed them was "yeah"! I feel I've been fair and patient with these guys and I've spent hundreds of pounds on fuel taking 2 cars to Swansea so they can have my car to "fix"! I should have read the reviews first but sadly I didn't. 09.30 Monday morning I will be obtaining legal advice for a car that is not fit for purpose. For those of you that are in the same situation with these people, don't forget you have consumer rights!!!!!! Google Consumer Rights Act 2015!!! And contact a solicitor or citizens advice and trading standards and watchdog and all media outlets. This kind of service is very poor and unfair to the vulnerable.

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+1 Found this review helpful
"Satisfied purchase"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Mercedes and part exchanged a vehicle at the end of its PCP . Jack was easy going matched a previous price we were given . Carried out maintenance before collection. We’ll impressed with the service

"Avoid avoid avoid "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The most rudest sales team I have ever had the mid fortune to deal with slack rude and don’t deserve anyone’s custom avoid

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+2 Found this review helpful
"Awful experience "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Arrogant, rude and disrespectful with very poor customer service experience :-( Definitely avoid and beware.

"Car purchased "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought car suzuki celerio from UK carsales 2 weeks ago and when taken home found it need new breaks and hand break need to be fixed and air con not working phoned them and they took straight back and fixed it in 2 days they were very helpful I would highly recommend them for buy car .

"Awful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not work with this dealership. They have terrible customer service, only one month warranty and do not actually care about you as a customer. They do not advise you on what’s best, they just want to make a car sale. Disgusting

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"Awful "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not buy from here! We bought a care for £3,200 We asked for the breakers to be checked as they was making noises to be reassured they had been checked and it was just from been sat awhile. The car had to go back within days as we discovered the car wasn’t actually locking, they fixed that eventually. Since having the car we could constantly smell fuel so it had to go back again as the fuel tank was fucked. We went on there word with the break and eventually we decided enough was enough and checked the back right break to find it completely fkd. We ring them for them to make excuses and say that they would no longer do anything as was out of the 30 day warranty and had been touched by someone other then themselves, my partner tuck the wheel off didn’t do anything as soon as we discovered the state it got left. We have since taken it to a mechanic who has checked the rest of the breaks to find out that all the breaks are fkd. Tried to leave reviews on Instagramand Facebook and surprisingly you can’t leave reviews. £400 to fork out to sort the car out after already spending over 3k Trying to deny they new about the fault in the beginning after us saying when we first viewed the car and then again when when to get the car!! Absolute joke of a place. And all they say to bad reviews is we fixed problems at no cost to you. The point is all these cars shouldn’t have so many problems!! And you don’t fix them all!

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+3 Found this review helpful
"Do NOT purchase a car from here "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car for myself as I THOUGHT it would be perfect for me as it’s a car I’ve always wanted. They spoke to me and said all good stuff about the car that it all working perfectly. Since having the car for not even 4 months yet the steering rack, 2 CV joints, passenger and driver side brake discs have had to be changed, rust all underneath the car. Rang up and tried to get some help with it, customer service is absolutely appalling not helpful at all. Do but buy anything from this place or if you do please try and check everything you can before wasting loads of money on something that can’t even run after 4 months of having.

"Highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought our car from here after finding it online. The ford ka we purchased for my daughter was very clean and tidy and has been a brill car so far . Thanks uk cars

"nisson juke boug!ht from SWANSEA BRANCH "
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

HELLO .we bought a nisson juke from the SWANSEA BRANCH july 2020 . on inspection we asked for a new mot .new discs and pads all round . we informed them that the car would be going to my local garage for a new timing belt and a inspection . the timing belt was done also a inspection by my garage. WE HAPPY WITH THE CAR . Thats all we can say is have a independent mot .after you buy car for piece of mind . WE ARE HAPPY WITH THE CAR . THANKS LAWRENCE AT THE SWANSEA BRANCH .

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Dealership Information

UK Car Sales is an Independent dealership that is based in Swansea. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

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Ratings
18 reviews2.9 out of 5 stars — Rated Average
Excellent
7
Very Good
2
Average
0
Poor
1
Terrible
8

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  • Contact Information

    Address

    UK Car Sales
    Celtic Trade Park Bruce Road
    Swansea
    Swansea
    SA5 4EP

    Get in touch

    01792 580556
    http://www.u-kcarsales.co.uk

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    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About UK Car Sales

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