Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


11 reviews from our car dealer reviews community
Leave a review for UK Motors ltd
Leave a review

11 reviews from our car dealer reviews community

Leave a review for UK Motors ltd
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"BUYER BEWARE!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please, please, please do not waste your hard earned money buying a car from here. Seriously! Don’t be fooled by the 1 year mot either coz that’s done in house! I found a towel in my engine tray (masking an oil leak) Within 3 days the dash was lite up like a Christmas tree! Engine management also on - car was not fit for purpose! They hung up on me numerous times, refused to reply to consumer rights letter and letter before court action...finally they replied to the court stating “I was expecting new parts on a car destined for the scrap heap!” Hmmm ok, but they thought it was ok to ask for 5k for it 3 days earlier?! Long story short, won at court and they still haven’t paid within time given so have now instructed the sheriffs! Shop elsewhere!

Get Car Leasing

Reviewer has confirmed their email address

+3 Found this review helpful

Sue White in response to BUYER BEWARE!

Hi I won my court case yesterday after nearly a year .My back axle collapsed while driving. Fortunately had just turned off main road. I know I will also have to fight to get my money back. I wish you good luck with yours. Kind regards Sue

Sam Nicholls in response to BUYER BEWARE!

Hi I bought a car from uk motors last july , they ignored all court letters and I'm now been waiting on bailiffs since February. How easy was it to use the sheriffs? I'm nearly 3k down stuck with a motor in storage . Thankyou Sam

Melanie Wright in response to BUYER BEWARE!

I believe they are now trading from longwater in costessey under a new name. Hope they haven’t closed the ltd company at Watton or we can all kiss our money goodbye ☹️

Sam Nicholls in response to BUYER BEWARE!

I've just had email from the bailiffs informing me the site in watton is empty and th÷therefore no good to seize 2.5k down the drain sigh

L-Dub in response to BUYER BEWARE!

Hi all, This all sounds terrible. Did any of you get a refund yet? I suspect this company is also trading in Swindon now - and I may be in the same situation as you all.

"BEWARE!!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from UK Motors which ran nicely looked fine. Had it 3 wks didn't drive it every day. Was with my granddaughter returning her home fortunately had just turned a corner when the suspension spring flew off. It was the axle it collapsed I had to pay to send the car back So far I have had no joy in getting my money back. The last time I rang I was laughed at U will be taking them to small claims court. Wish I'd read these reviews before I went there.

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful
"AVOID!!! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

UK Motors is the worst company by far. Car gone wrong within a few days, courtesy car was another member of staffs with faults, got replacement car and that’s faulty! Calls going straight to voicemail, barely speak a word of English. Just wanting the money.. Trading standards informed of their disgusting behaviour!

"One word, CRAAAPP?"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

UK Motors are cowboys,don't care, money is all they interested in. So be WARNED.

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful
"Keep away"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

UK Moors are scammers , brought a car took back next day, mechanic was scape goat, then the courtesy car went wrong, could not speak to boss from griston near watton(or milkey) vosa and trading standers intreasted now, also there mots are fake as advised to get car checked after, have all doc and evidence of people want to see, spoke to lady had car before she took it back after a year because she could not afford any more bills, they are trading from, 3 company’s but all the same people all a fast, buy cars from auctions wait till the auction has finished then take the crap, courtesy cars blow up fake mots, and mr milkey from near stowmaket it just as babe, but I will say one thing, these guys are going to court!! Also if people have had problems with them give me your details, let’s get them, gone, many thanks a not grumpy , but taking them down, don’t deserve to trade indanger people’s life’.

John in response to Keep away

Bought a car from these just over a month ago, took the car back as clutch and gear box were failing. They bodged the car and gave it me back again and was undriveable after 3 days (clutch and gearbox. ..again) Rang them and they wanted me to pay for a tow truck to get it to them! I seeked citizens advice and was told it was uk motors responsibility but they still refused. So basically I was stuck with a car that I couldn't use after 1 month and over £1000 out of pocket. They need to be closed down, bunch of cowboys.

Sue White in response to Keep away

I bought a car from them in May had it 3wks. Returning my granddaughter home when the suspension spring came off. I was near my daughter's which was lucky. Previously I was travelling along A149. I hate to think what would have happened to us if it had gone then. On further inspection the axle had collapsed. Still awaiting money back. Trading standards have been informed.

"Avoid!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought bought a golf from UK motors ltd and it's been the car from hell! It was clearly sold to us with them knowing the faults that the car had. With plenty of arguing about the warranty they finally agreed to fix it and just bodged the repairs and the faults returned. They told us to get our local garage to sort it and they would pay. So we got our garage to fix it and UK motors would only pay half the bill! Stay well away from UK motors!!!

"Bad cars"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to view a car at UK Motors Ltd for a family member. When we got there we were told that the car wasn't available to buy today We asked why and the salesman got very cagey. He eventually let is view it and it was an absolute shed! Completely not as described online and mich worse than in the pictures. They had clearly been doctored! We pointed out a few faults bit when we turned around he had just walked off! We had a further look and found a nest of bare wires hanging out of the coilpack! So clearly a one owner car with full history then! Avoid like the plague! They are dodgy dealers selling poor condition wrecks!

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"Buying from UK motors!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Keep clear of UK Motors! They are selling dodgy motors! I asked if a vehicle was in good working order and they told me "everything is working fine" when the vehicle was inspected it was found that the clutch had gone! When asked about it they said the cars are sold as seen!!! What happened to their drive away same day. Test drives and more importantly their 3 month warranty on engine and gearbox?? Take warning, deal with them at your peril !!!!

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful
"Be cureful buying from here"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

UK Motors Ltd in Thetford sold me a car 1 month ago turn out it got no end of problems..got my local garage look at it.. first thing they found the tyre have been re tread with a grinder.. They have remove the light bulb to get check warning.. plug it in got no end of problems.. when back to then with all the problems they not willing do the work. I still have 2 month warranty left

"Steer Clear"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from UK Motors last July under there previous name of DFC Cars. The car failed catastrophically on the way home from collecting it. After getting the car back to them They agreed to repair the car under warranty. This was October 2017 and I finally got my car back in January 2018. Initially they said they would replace the engine. 2x cases of wrong engines being delivered and then they decide to repair the original. The courtesy car they let me have blew up and they were in no hurry to collect this or replace it. The first time they tried to deliver the car after several false promises of delivery and the car breaks down due to incorrectly carried out work. The driver called me from the car which was a few miles away on the roadside and asked if I’d bring some oil!!!! When the car was finally ready to be delivered a further 3 weeks later it arrived with a broken bonnet release. (They also insisted I paid for some of the work, that was not within gore arranged agreement) On driving the car for a few weeks it was evident that the work carried out was of a poor standard and the engine management light came on and it has a rough idle. It became apparent that the car was burning coolant and had a vacuum leak. By this time I’d already counted my losses and didn’t bother speaking to these cowboys about as I would rather let a toddler loose with the engine than them. Also, it’s worth pointing out that the salesman’s who claims to have to run decisions by his manager is in fact himself the owner/director of the business. STEER CLEAR, what ever name they decide to trade/deceive under.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

UK Motors ltd is an Independent dealership that is based in Thetford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews1 out of 5 stars — Rated Terrible
Excellent
0
Very Good
0
Average
0
Poor
1
Terrible
10

Add Review

  • Submit new information

  • Contact Information

    Address

    UK Motors ltd
    Norwich Road
    Thetford
    Norfolk
    IP25 6HW

    Get in touch

    01953881343
    https://www.ukmotorsltd.co.uk/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    0%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About UK Motors ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more