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13 reviews from our car dealer reviews community
Leave a review for UK Performance Cars
Leave a review

13 reviews from our car dealer reviews community

Leave a review for UK Performance Cars
Leave a review
"Ford Mondeo car"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with the Mondeo I purchased off Bob very good at his job took my car as trading went through all the paperwork took the car home then a day later Bob phone to make sure I was happy with the car 10 out of 10 for the service I received I would recommend Bob to family and friends

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+3 Found this review helpful
"worst service ever"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst service ever! Sold me faulty car i noticed the next day of driving, took it for repairs, now 2 moths how he's repairing my car, every week promising the car will be ready by the end of the week or i will get a courtesy car but at the end of the week i'm hearing that car needs to stay for one more week and when i'm asking when i'm going to get a courtesy car he's just ignoring emails! And this story repeats every week! Left me without a car for months, now i paid 7k for a car and have to rent another one so i can go to work!

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+1 Found this review helpful

Bob from UK Performance Cars in response to worst service ever

Mr Irmantas - Bought a vehicle from us which was delivered to him in Leicester. This is just over 3 hours from us & I delivered the car personally. He test drove the car & we went through all the paperwork etc. The sale was done as if he was on our own premises. The sale was not rushed & I was with Mr Irmantas for over an hour. 5 weeks after he purchased the car and drove it to Wales I had a call about the oil light which illuminated, Mr Irmantas said everything was ok. I asked Mr Irmantas to keep an eye on it and let me know if it came in again. I had a call from Mr Irmantas 2 weeks later when he was back in Leicester saying the light was coming on/off more frequently. I had a conversation with a garage we have dealt with before who specialize in the car Mr Irmantas has. The soonest we could book it in was just over 3 weeks away. Mr Irmantas said this was fine. We organized collection of the vehicle with a third party logistics firm. The number Mr Irmantas provided the logistics company was incorrect, this was sorted out which took abit of time. Firstly the garage needed to run diagnostics. This was done & a faulty sensor was ordered, on ‘back order’, which means could be here tomorrow or ‘whenever’, no dates are given from the main dealer. All information was always given to Mr Irmantas & he has had the garage contact details which he has kept in contact with frequently. The main issue the garage are having is parts that have been ordered have not been in stock so they can’t rebook the car back in for repairs until the parts arrive which has cost time -this has been explained to Mr Irmantas. The part arrive & fitted within days. Diagnostics show another sensor so this was ordered & the same issue as before. 2 weeks later (4 weeks have passed), the garage call me & they need the car taken on a long run. The next morning I got a train into London from Kent, collected the car & drove it to Kent which is nearly 2 hours. 5 miles before I get to the showroom the oil light appears. I pull over & call the garage, they asked me not to drive it any longer & to organize a recovery back to London. I informed Mr Irmantas about this. The diagnostics didn’t show anything was wrong. So the job became more complex. The garage have been testing everything they can & Mr Irmantas has been in direct contact with them with developments. I totally understand the frustration Mr Irmantas has but this job which he understands isn’t as straight forward as it seemed in the beginning. I personally spoke with Mr Irmantas on Friday 5th November & said we are waiting for a courtesy car to arrive & if his car isn’t fixed we will deliver the courtesy car to him. Mr Irmantas was rude said not to contact him & to do ‘whatever’ with his car…. I tried calling Mr Irmantas back which he didn’t answer. I spoke to the garage a hour later after I could not get in touch with Mr Irmantas. The garage said that he called them not so long ago & that he was coming to see the repairs/car the following day (Saturday 6 November), as he didn’t believe repairs have been started on the car. On Saturday Mr Irmantas left this 1star review & did not turn up at the garage. They are closed on the weekends but the owner specially came in to meet with Mr Irmantas. I have asked the garage to finish the repairs as parts have been ordered. We are yet to hear from Mr Irmantas.

"Fantastic Dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would highly recommend this company they are fantastic very welcoming when coming to the shop very happy with my Hyundai i800 What a great car! I'm really pleased with it and nothing was too much trouble I will be definitely using this company again in the future thank you so much 5 stars

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+6 Found this review helpful
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service. Easy to communicate with and gave good advice about choosing a car. Happy with my purchase.

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+7 Found this review helpful
"Excellent service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bob was very helpful and listened to all my requirements. Thanks to Bob I know have my perfect car!

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+6 Found this review helpful
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing service given by Bob, he was professional and had a good knowledge about all the cars. All my enquires were answered,

"Great service and very professional. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was a pleasure to be greeted by a pleasant, patient and professional dealer who gave us his undivided attention. He listened more than he spoke which makes a change to all the other dealers we went to. The car was exactly as described, if not better. We were provided with all the information that we asked for and more. We are extremely happy with the service provided and again we are extremely happy with our purchase. Thank you for making it easy, comfortable and satisfying.

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+6 Found this review helpful
"Car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great company bought a car for my mum she loves it thanks very much

"Top class service a very happy customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found the owner Bob to be easy to deal with, I have brought a couple of cars from him now and I haven't been disappointed. I found the entire process to be easy and with great communication and customer service at all times throughout, it was made seamless. I would recommend UK Performance cars and Bob to anyone wanting a quality used car. The prices are very reasonable and the service A class.

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+6 Found this review helpful
"Purchase of Car"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Pleasant transaction. The car was as described. Fully valeted, clean & sanitised. Our test drive wasn’t limited or rushed. We were left at our own pace to look at the car & check it. Happy with my purchase.

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Dealership Information

Please Note Viewing is by prior arrangement and appointment. Thank you. 

 

If you are looking for great savings on quality used cars, then you have reached the right place. UK Performance Cars are a used car dealer specialising in Quality Used Vehicle Sales.

We are proud to offer a first class customer service and very competitive pricing, so please browse our stock list. At UK Performance Cars we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

If you are looking for a second hand vehicle, then don't delay, contact UK Performance Cars today. In order to offer cars to suit everyone we make sure that we update our stock list regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.

UK Performance Cars realise that buying a car can be a daunting experience, but don't worry, we come with a great reputation. Furthermore we offer excellent advice and experience on a wide range of quality used vehicles. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

At UK Performance Cars we don't just sell cars, we do everything possible to get you driving your perfect car.

Just a small deposit secures any car for 7 days !!!

We look forward to meeting you!

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2015

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
13 reviews4.4 out of 5 stars — Rated Very Good
Excellent
11
Very Good
0
Average
1
Poor
0
Terrible
1

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  • Contact Information

    Address

    UK Performance Cars
    Unit 10 Fairway Business Park Castle Road
    Sittingbourne
    Kent
    ME10 3FB

    Get in touch

    0800 043 8572
    https://www.ukperformancecars.co.uk/

    Opening times
    Mon Closed
    Tue 11.30 - 19.00
    Wed 11.30 - 19.00
    Thu 11.30 - 19.00
    Fri 11.30 - 19.00
    Sat 11.30 - 19.00
    Sun Closed

    Dealership Statistics

    84%
    Would recommend this dealer to family and friends
    7%
    Percent of reviews responded to by this dealer

    Additional Information About UK Performance Cars

    Company Formed: 2015
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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