Great experience really helpful Anthony was very friendly helpful knowledgeable and informative got a great deal at a fair price wasn’t disappointed

I bought a Mercedes from these 3 weeks ago it was advertised with a new 1 years mot which it did not have I was told it had 10 months mot fair enough when I got home I found out the mot runs out in april when I contacted them they said they would send me a cheque for £50 and also send me the 2nd key which they could not find 1 week later I contacted them to say I had not received anything and was told that they would cancel the cheque and pay the money into my bank but could not find the spare key still I didn't bother sending them my bank details stuff em there just liars I would rather have been told your fault mate you should have checked it first ive had to put a new set of wiper on the car the others were shredded that cost £43 and the third brake light don't work which meant it would have not passed an mot with these faults oh well you live and learn would never trust a 2nd hand car dealer again

Bought a bmw from the used car network last week, didn’t get there till late n anthony stayed there to show me the car, Car was lovely and well presented. There was 44 photos of the car

BEFORE YOU BUY A CAR FROM USED CAR NETWORK IN CHIGWELL, do yourself a huge favour and read this. Then draw your own conclusions... Firstly though, if you think that any part of this might be made up, I will happily give you full access to my photographic evidence and to my emails with this garage, containing details that you simply will not believe. I’ve supplied my number (below). In July 2018 I purchased a £6,000 BMW from Used Car Network in Chigwell. Less than one week after purchase I was shocked to find a piece of black tape stuck over a warning light on the dashboard to deceitfully hide a steering rack issue which a reputable BMW garage have since told me will cost over £3,000 to fix !!! There are several other issues too, but that’s the main one. Immediately advised Used Car Network of this, but far from apologising or being embarrassed that a vehicle they had sold me (or mis-sold me) had been discovered to have a dishonestly hidden serious fault, they instead refused to take it back and denied all knowledge of it. I’ve been hopelessly battling with them ever since, for 8 long months now. They are utterly useless. Despite my photographs, Anthony Thomas now denies the tape was ever there. The latest from them is that I put it there myself... within the first week of purchasing it !!! This is the sort of ludicrous insulting offensive stupidity you’ll get from these people once they’ve grabbed your hard earned money. So, today, precisely as I warned them I would do, if they didn’t do the right and reasonable thing, i have submitted my catalogue of evidence to the Trading Standards office and to the car traders Ombudsman, for them to decide if anything negligent, dishonest, unethical, fraudulent or criminal has taken place. It is likely that Anthony will now comment that this is a “fake review”, like he has stated before with several other bad reviews about his garage. But I ask you, as a reasonable person, can ALL the bad reviews about Used Car Network be fake? I can assure you my facts are 100% true and I have photos and emails to prove it. I have even supplied my phone number in order to be completely open and honest about this nightmare transaction. I only wish that Anthony Thomas had been as frank and open with me!! £6,000 out of pocket, with a £3,000 bill pending!

i found and wanted a vauxhal, meriva with full service history and a very tidy , clean car with no dents , bumps and good tidy interior, i found one with this company , phoned up and a polite man sorted the viewing for me on a early saturday morning , the car was perfect, the cleanest car ive ever seen, inside and out, not a mark on it,we did the deal with them giving me a good deal on my old van , px and the car was ready for me in 3 hours to drive away , taxed and moted with aa and warranty too boot,i valet cars for a living and this was spot on, a simple easy way to buy a car,i had the car checked over and all was good,well done lads, thanks paul

had to travel 2hours to get to garage but well worth the trip

Myself and my other half had been looking to replace our Ford C-Max for some time as we needed 7 seats rather than the 5 our ford had, after a few weeks searching we eventually found a Vauxhall Zafira that fitted the bill, it looked very well presented in the pictures and looked even better when we saw it in the flesh! The staff at the dealers were more than helpful in part exchanging our ford and gave us more than we were expecting AND the car even came with a 2 year warrantee which was a huge bonus! Pleasure to deal with from start to finish! Thanks Joel for making everything so simple and easy!

I bought a Suzuki Grand Vitara at a very reasonable price, part exchange. Used Car Network provides a very friendly and "no pressure" service. The car was well presented and excellent value for money. After a few months I noticed an oily smell after the car warmed up and phoned Tony to ask if anything could be done, without hesitation he sent my car to be checked, the problem, only a minor one, was fixed quickly and the car returned. I am a very happy customer and would recommend these guys without any worries at all. All round genuinely good and reliable car sales.