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The people at the Hinckley were a bit confused at first when I arrived, telling me the car I had come to see had been sold. But after a few questions asked, things became clear and it had been reserved for me 😀 I was given an unattended test-drive in the car I had chosen, a BMW 330e M-Sport, with no real time limit set. The drive-battery had been fully charged, well done V12 for thinking of that one. The petrol tank was a quarter full, so no issues there. The whole process from start to finish was well handled and all the staff involved were very professional in their manner, with a special mention for Oliver. However, they all could do with some smarter outfits that actually fit to add to the professionalism, but that's just IMHO. V12 clearly has a wide selection of cars, and all appeared to be of excellent quality. The car I was there to see was well presented and had been thoroughly cleaned before my arrival. It drove well and was certainly better than the photos on the website. I purchased the car 😀 The entire process took no more than a couple of hours. The BIG test comes now. Hopefully the car will perform well with no issues. IF there are any issues I am hoping that V12 will be as professional and timely in resolving them. We shall see 😀 Was the purchasing experience a good one? Simple answer is YES. Will I buy my next car from V12? I will let you know in 6 months time.
Do not even entertain buying from this company , we bought a Range Rover evoque 18 Reg ,£19,000 42000 on the clock 3weeks went by coolant level low went to top up with distilled water only to discover thick black oil in expansion tank , this car was supposed to have had a 128 point AA inspection surely the AA inspection missed the oil in coolant it even floats on top of the water now the car obviously has a small coolant leak , now trying to get our money back as it’s within our 30 day consumer rights act 2015 , the communication with this lot is a joke one passes you here one passes you there ! One booked it in for a diagnosis on the Friday another said a week later it needs to go in for diagnosis I said it went in last Friday 😩also spotted today on eBay they are sourcing second hand spares for the cars they are selling , I can see this having to go to court as they are seeming to act rather silly , they act professionally when selling you the cars , BUT BE WARNED “BE CAREFUL with this garage DONT TRUST THE FALSE GOOGLE REVIEWS …. Nice sending automated review underneath as well 😂 I’ve no been onto your head office for about the last three weeks I’ve sent a letter of rejection emailed a letter of rejection and still trying to return the faulty car looks like only option is court so please please please buyers beware I’m no liar , worst mistake of my life using this company 😡😡😡😡 they have got me that mad I’ve even gone to BBC watchdog about my experience also getting into contact with our local news paper see if we can report them now and don’t let them send you to a garage of there choice as they know them well and work with the garage I’ve got full proof of this
Blown away by the service at the dealership. They were very professional, patient and knowledgeable. There was no hard sell and the vehicle was extremely well advertised. The purchase was complete within a couple of hours and I drove away the same day. Great quality vehicle from a quality dealership.
Very smooth, easy process when buying my Smart car. The lads at the dealership were really friendly, approachable and easy to talk to. They got the car sorted for me and I'm really happy with it. It drives well and looks good too. I will definitely be returning when its time for a newer one.
Great customer service. Went to see the car and end up buying it, whole process were nice and easy. Loving my new car. Would recommend anyone and everyone to buy car from V12
Very positive experience with V12 Sports and Classics. It did take a little longer than I expected but they were very busy, and I've not purchased a car for a good few years so perhaps things have changed slightly.
Adam was excellent. He was really helpful and guided me through everything. When I first looked at the Focus, I noticed a scuff on the bumper and spoke to Adam about it and he just got it sorted, no issues. Im really enjoying the car now. Its running like a dream. I cannot pick fault with anything.
Im over the moon with my BMW. I cannot wait until the lockdown restrictions are fully lifted so we have more freedom to get out and about in it. Outstanding service from the dealership, they sold me a very nice car at a very nice price. Thank you very much! I would not think twice about coming here again.
Chris at V12 was perfect, he made the transaction effortless. I cannot fault the service he provided. The car is spot on, Top marks from me.... absolutely marvellous. No hesitation in buying here again!
I cant fault V12 what so ever, from the beginning everything was absolutely perfect, I am very happy with the customer service all the staff everybody was so kind and helpful. I am over the moon with my new Golf its perfect I will certainly buy here again in the future.
V12 Sports and Classics was established in 2005. Initially, the company began selling classic and unique cars. From a young age cars have always been a passion of the owner and so he started a classic car business working from home. It quickly became a viable business which was selling about 20 classic cars a month; this continued for about three years. The main focus of the business was to always provide a fantastic customer journey, build a trusted relationship with the customer and in turn build a great reputation which would keep customers coming back. V12 Sports and Classics is all about providing fantastic customer service, amazing value vehicles and total peace of mind. Ensuring that all vehicles come with the AA Inspect and Protect package.
Looking forward, the business is aiming to continue the rapid growth by becoming a household brand and we are sure that this is possible using our philosophy of “building a trusted relationship with each customer and treating them like friends and family”
V12 Sports and Classics currently have 6 sites.
Hinckley - 23 Harrowbrook Road, Hinckley, LE10 3DJ
Luton - Leagrave Road, LU3 1RH
Newcastle Under Lyme - Liverpool Road A34, ST5 9DX
Stoke - Meir Heath Garage Rough Close, Stoke On Trent, ST3 7PG
Witham - Rivenhall North Filling Station, witham, CM8 3HB
Wolverhampton - 122 Cannock Road, Wolverhampton, WV10 0AE
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2005
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