21% Reviews
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58% Recommend
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259 reviews from our car dealer reviews community
Leave a review for V12 Sports And Classics

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259 reviews from our car dealer reviews community

Leave a review for V12 Sports And Classics
Click on the stars to start your review
"Brilliant "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Jaguar XF today from the Hinckley branch I have to say The whole experience was friendly the staff could not be more helpful I would like to say a special thanks to the salesman Mathew who made the whole time spent there a pleasure brilliant guy great sense of humour the guy certainly knows his cars will definitely be going back for my next car could not be happier with the car thank you all

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+0 Found this review helpful

Marketing Team Member from V12 Sports And Classics in response to Brilliant

Thank you for the positive review, we will be sure to pass on the kind words to Matthew. Happy Driving and we look forward to seeing you again when you decide to buy your next car.

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"Work on breaks not carried out as agreed"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We looked at the vehicle and found the brakes and calipers were not working properly and written it down and agreed that the work would be carried out a full payment will be made on picking the vehicle up this work has not been carried out and there is 1000 excuses Definitely somewhere to avoid as nobody is willing to take responsibility for what we agreed to do

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+7 Found this review helpful

Marketing Team Member from V12 Sports And Classics in response to Work on breaks not carried out as agreed

We are sorry to read about your negative experience. if you could send your details to social@v12sports.co.uk so that we can try resolve the issues. thank you in advance

"AVOID THIS GARAGE THEY ARE A JOKE"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a vehicle from them and found them quite helpful, but once they have taken your money that is it- end of. I love the vehicle I purchased, but once I got home, I found no locking wheel nuts in it, a tyre with a bulge on the outer wall which is very dangerous ! The steering wheel was out of line, and I mentioned this to them whilst on a test drive, and told "we will look into this" They did,nt ! That cost me £30 to get it right., and £25 for locking wheel nuts & £70 for a new tyre. Then I was told the vehicle had two keys but I ended up with one, you find that out at the last minute once they have taken your money off you ! This all in all does no favours to v12 or the A.A with this 128 point check. I have tried to contact them about these problems but you get an answer service giving you four options, first one is new sales enquiries then 2 & 3 is about finance and something else, after sales is option 4 and guess what every time I call it say,s we are busy at the moment please leave a message, I did 5 times, and I have heard nothing back. So I tried emailing them & once you press the send button, it comes back saying unable to send this message, what a surprise ! However when you phone option one "New sales enquiries" they answer straight away - funny that ! So if you purchase a vehicle from them forget trying to get anything sorted on your vehicle once they have your cash ! Just hope that the vehicle is A1. Just take note from my review & others. I just want to warn people about this company and not to get stung by them. They are looking for a fast buck, they are obviously not looking for repeat business from customers. Please be warned.

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+9 Found this review helpful

Marketing Team Member from V12 Sports And Classics in response to AVOID THIS GARAGE THEY ARE A JOKE

We are very sorry and concerned about the details in your review. if you could send us your contact details along with the reg of the vehicle you purchased so that we can look into this for you as a matter of urgency. thank you in advance

"TAKE DEPOSIT AND STIL SELL THE CAR"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Spent over a week talking to them regarding the vehicle making sure it was the one for me as they are two and a half hours drive away from myself. After finally deciding to go ahead I gave them a £200 deposit to hold the car for me for four days of which they agreed 2 Days Later with the money out of my bank they're rang me to tell me they had unfortunately sold the car to somebody else. They then went on to tell me I had to request the money back via email which I find absolutely disgusting It is also unfortunate that I am a repeat customer and found them quite easy to deal with first time round and as this has happened to somebody else in the same month as me I presume they are not on an uphill service

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+10 Found this review helpful

Marketing Team Member from V12 Sports And Classics in response to TAKE DEPOSIT AND STIL SELL THE CAR

We are sorry to read about your experience with us. Could you please email your contact details to soclal@v12sports.co.uk where we can discuss the matter further. Thank you in advance!

"Do not purchase from this garage "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Didn’t give me an option for zero stars. V12 request you pay £100 deposit to secure the car you want to go and test drive, they then ring you again later that evening to se if you could go there and then. When you do phone to ensure it’s still ok to go on the day and time agreed you get told it’s been sold!!!! As someone was test driving it when you paid your deposit, didn’t leave a deposit on the car and then phoned later to say they wanted the car so the deposit to secure doesn’t actually do anything. A disgraceful company do not buy from them

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+12 Found this review helpful

Marketing Team Member from V12 Sports And Classics in response to Do not purchase from this garage

We are sorry to read about your experience with us. Could you please email your details to soclal@v12sports.co.uk where we can discuss the matter further. Thank you in advance!

"V12 HINCKLEY, BUYER BEWARE."
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After collecting our BMW X3 we noticed a squeak on the way home. We were told we had 3 months warranty and we had also paid for 12 months extra AAcover. We rang V12 and were told to take it to a garage of there choice who incidentaly were mainly a tyre garage. They couldn't find the problem and said it needed stripping down, they would have to see if our new warranty would cover it. The insurance company refused, saying the problem was due to wear and tear. We promptly had our money refunded for the extra 12 months warranty which was obviously missold to us because anything over 50,000 miles is classed as wear and tear..These policies are not with AA , it is Motorway Insurance using the AA logo. V12 said they would pay for the car to be stripped down so the car went back for another day. Again they could not find the problem and recommended we take it to BMW for a diagnostic check. we had now had the car for 2 weeks. It took BMW 10 minutes to diagnose the problem, The wrong size tyres had been fitted to the car after the AA inspection. They were cheap snow and mud tyres therefore damaging the differencial on a permanent 4 wheel drive car. The estimate of the repair was £2830.00 and BMW told me not to drive the car as this would cause further damage. V12 insisted on repairing the car at there so called garage that fitted the wrong sized tyres but we knew that within 30 of purchase we were entitled to a full refund. The car sat on our drive whist we made at least 40 phone calls over a number of days. The management would not speak to me and we thought we were going to have to speak to a solicitor. I then said I would be willing to consider another car if there was one suitable. The saga continued and we finally saw a car at there branch at Wolverhampton. We made an appointment with the manager ther but again he was faceless and we were dealt with by an assistant. V12 insisted we drive the damaged car to Wolverhampton from Nottingham for the exchange. I managed to get the car there arriving we a strong smell of burning oil. When I read all the reviews of how wonderfull this company is I have to smile. Yes , if there is nothing wrong with your new car everything is rosey but woe betide you if you have a problem, you are on your own!!!!!!!

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+23 Found this review helpful

Marketing Manager from V12 Sports And Classics in response to V12 HINCKLEY, BUYER BEWARE.

We are sorry to read about your negative experience with us. Could you please email your details to soclal@v12sports.co.uk where we can discuss the matter further. thank you in advance

"A Great service - Highly recommended. "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very easy to deal with from start to finish, car was exactly as described and the staff at V12 could not have been more accommodating - even extending an offer to collect me from the loacl train station if required! This is the second car I have purchased from V12 Sports and Classics, and I would have no hesitation on recommending them. The location is also quite convenient, if like me, you are travelling from Ireland, as it is in very close proximity to Birmingham Airport, with the ferry only a few hours drive away.

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+3 Found this review helpful
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"Clean and as described! "
4.3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would recommend V12 Sports and Classics, The Nissan I bought from there was in good condition and very clean. It was also good value for money! I've had no problems up to now and I've had the car for nearly 3 months.

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+2 Found this review helpful

Marketing Team Member from V12 Sports And Classics in response to Clean and as described!

Thank you, your detailed review and kind words are highly appreciated. Don't forget to use your referral vouchers with any friends and family looking to buy their next car. We wish you many safe and happy journeys.

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"Not too bad! "
3.3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service I received at V12 Sports and Classics wasn't too bad. The Audi I bought was clean and as described. However, they did say they would pay for the issues to be fixed but when I got the issues fixed they only paid 70%. Apart from that thought it was good!

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+1 Found this review helpful

Marketing Team Member from V12 Sports And Classics in response to Not too bad!

Thank you for your review. We wish you many safe and happy journeys.

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"Bang on! "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything about my experience at V12 Sports and Classics has been bang on! I've had no issues at all. The car was so clean, really was spot on. The value wasn't bad either, obviously it could always be cheaper but not bad none the less. i would recommend them!

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+0 Found this review helpful

Marketing Team Member from V12 Sports And Classics in response to Bang on!

Thank you, your review is highly appreciated. We look forward to your next visit, by that time don't forget to use your referral vouchers with any friends and family looking to buy their next car. We wish you many safe and happy journeys.

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Dealership Information

V12 Sports And Classics is an Independent dealership that is based in Hinckley. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2006

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
259 reviews3.3 out of 5 stars — Rated Average
Excellent
128
Very Good
22
Average
15
Poor
38
Terrible
56

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Contact Information

Address

V12 Sports And Classics
Harrowbrook Road
Hinckley
Leicestershire
LE10 3DJ

Get in touch

01455 560078
http://www.v12sportsandclassics.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

58%
Would recommend this dealer to family and friends
61%
Thought the dealer was knowledgeable and helpful
54%
Thought issues were resolved quickly and easily
21%
Percent of reviews responded to by this dealer

Additional Information About V12 Sports And Classics

Company Formed: 2006
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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