The man who said his name was Moses was actually called Mohammed - so, that was a lie. The man who finalised the sale was unfriendly and spent less than 5 minutes with us. He was clearly not interested in answering any questions or checking whether we were satisfied. He was keen on getting us out of the room once he had us sign the documents. The car had no manual or mats and we were not told about this beforehand. When we queried it later after going home we were told we could buy a manual online and this is how the car came to you!!!! Terrible customer service and clearly profit oriented and uninterested in any after sales queries. Shameful

Happy to give 5 stars I've had a couple of cars and I've never had any issues. On this occasion, I went for the Volvo XC60 and I'm getting on alright with it. The only thing I've noticed is that the lacquer on the wheels come off when I washed it.

Had a few vans from V12 Sports and Classics. It hasn't been used much as it's in the process of being converted into a horse box. But I was happy with the service from the team on the day.

This is my 4th car from V12 Sports and Classics Hinckley and it's going okay. I did have some issues with charging it on the motorway but after getting it home and looking on youtube, I managed to sort it and it's perfect.

Everything has been spot on. The customer service from the salesman Josh was fantastic and he was really good to deal with. Since owning the Jaguar, it's been brilliant and so far I haven't had any issues.

The Jaguar is running perfectly. Harley was great to deal with lovely and professional throughout. The whole experience was good, and I was given all the time I needed with no pressure, which I really appreciated. One point of disappointment: when I came in on the Monday to drop off a key for the car I part-exchanged, which is where another staff member that I haven't met before told me I should’ve looked more closely and noticed they were missing, which wasn’t ideal.

This is the 6/7 vehicle I have got from this dealership and so far the van is okay. I recently noticed that the air con needed re-gassing, so I've taken it to a local garage to get it sorted and I sent the invoice to V12 last week, I'm just waiting for them to pay this back. 4 out of 5 stars because I felt there were some hidden fees in the finance that weren't clearly explained.

Overall I'm quite happy with my experience at V12 in Hinckley. The only reason for giving 4 stars is because I've had to pay out £123 on a new battery because the old one died on me after a week of owning the car. Everything else has been great with the car. Drew, the salesman was absolutely lovely and easy to deal with. I felt the whole process was a simple one.

Everything seems to be really good with my Jaguar. The little issue I have is that the AC doesn't seem to work and after getting it re-gasses, it doesn't have seemed to fixed it. Ill get my partner to take a look at it and go from there.

When we first viewed the car (booked appointment), it was very dirty and difficult to access. We had some issues with being given incorrect information about things but the manager stepped in and resolved all of these. Happy with my car!