The Jaguar is running perfectly. Harley was great to deal with lovely and professional throughout. The whole experience was good, and I was given all the time I needed with no pressure, which I really appreciated. One point of disappointment: when I came in on the Monday to drop off a key for the car I part-exchanged, which is where another staff member that I haven't met before told me I should’ve looked more closely and noticed they were missing, which wasn’t ideal.

This is the 6/7 vehicle I have got from this dealership and so far the van is okay. I recently noticed that the air con needed re-gassing, so I've taken it to a local garage to get it sorted and I sent the invoice to V12 last week, I'm just waiting for them to pay this back. 4 out of 5 stars because I felt there were some hidden fees in the finance that weren't clearly explained.

Overall I'm quite happy with my experience at V12 in Hinckley. The only reason for giving 4 stars is because I've had to pay out £123 on a new battery because the old one died on me after a week of owning the car. Everything else has been great with the car. Drew, the salesman was absolutely lovely and easy to deal with. I felt the whole process was a simple one.

Everything seems to be really good with my Jaguar. The little issue I have is that the AC doesn't seem to work and after getting it re-gasses, it doesn't have seemed to fixed it. Ill get my partner to take a look at it and go from there.

When we first viewed the car (booked appointment), it was very dirty and difficult to access. We had some issues with being given incorrect information about things but the manager stepped in and resolved all of these. Happy with my car!

Gary was very professional and helpful. I got a van and I’m really pleased with it. They have so many options and a great variety of vehicles, there’s definitely something for everyone. Everything is presented nicely, and the dealership itself looks great. I would definitely recommend them for the great service as well as the wide range of options available.

Service was good and friendly. a bit of hassle with trying to sell addon extras. Score 4 out of 5.

5 hassle free from start to finish and great customer service from Chelsea , many thanks

Very helpful staff. I dealt with Patryk, and he was very accommodating and made sure everything was done for me. I’m really happy with my new Mazda—what a great car. I couldn’t be happier with it or with V12 themselves.

Amazing experience and customer service thank you