Came across the dealership on AutoTrader while looking for a specific car. We found the one we wanted with V12 and made the journey down from Scotland. Conor was great. He always kept me informed, answered any questions, and made sure I was accommodated throughout the whole process. I am really pleased with my decision to go with V12. Everything was spot on.

Vish was brilliant, great salesman. I was able to negotiate and come to a price that everyone was happy with. Spot-on service all round.

I feel some improvements could be made to make the overall experience smoother for customers. The first issue is the lack of parking space. Due to the location of the dealership, customers have to park on the main road where there are many yellow lines and limited spaces. I believe that if V12 could free up some room, it would make the experience much safer and more convenient for customers. I also felt that the initial communication could have been better. It was quite inconsistent as several staff members were away. I think I ended up dealing with around four different people. If handovers were better organised, I believe this kind of miscommunication could be avoided. That said, everything was eventually sorted out and the manager was very helpful. I just think there are a few points of feedback worth considering to help make the customer experience more enjoyable and memorable for the right reasons.

I didn’t feel rushed into anything by Harley. He was patient and let me take my time looking at different options. I really appreciated that there was no pushiness or pressure on the sale, as it gave me the time to think and choose the right car for me. I’m really pleased with my decision to go for the Audi Q7 and would definitely recommend Harley.

Good salesmen, communication is okay, the car was valleted, staff were pleasant and helpful. Good experience.

I am very pleased with my vehicle. The whole transaction went smoothly with no issues at all. I dealt with Yaddy on the day, and the customer service from him was great. The only thing I would criticise is the customer parking. There was nowhere to park, and it was far too overcrowded. I would definitely suggest looking to improve this.

The man who said his name was Moses was actually called Mohammed - so, that was a lie. The man who finalised the sale was unfriendly and spent less than 5 minutes with us. He was clearly not interested in answering any questions or checking whether we were satisfied. He was keen on getting us out of the room once he had us sign the documents. The car had no manual or mats and we were not told about this beforehand. When we queried it later after going home we were told we could buy a manual online and this is how the car came to you!!!! Terrible customer service and clearly profit oriented and uninterested in any after sales queries. Shameful

Happy to give 5 stars I've had a couple of cars and I've never had any issues. On this occasion, I went for the Volvo XC60 and I'm getting on alright with it. The only thing I've noticed is that the lacquer on the wheels come off when I washed it.

Had a few vans from V12 Sports and Classics. It hasn't been used much as it's in the process of being converted into a horse box. But I was happy with the service from the team on the day.

This is my 4th car from V12 Sports and Classics Hinckley and it's going okay. I did have some issues with charging it on the motorway but after getting it home and looking on youtube, I managed to sort it and it's perfect.