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46 reviews from our car dealer reviews community
Leave a review for V8 Vault Ltd
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46 reviews from our car dealer reviews community

Leave a review for V8 Vault Ltd
Leave a review
"Porsche Cayenne Turbo"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ben lovely chap. Had bank issues on my side, but stuck with it. Great service, car brilliant. Just need to learn Japanese now, 10/10

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"The only place to buy Range Rovers"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you know Range Rovers you know that you need to buy from a trustworthy, knowledgeable and reputable specialist. I've bought and sold Range Rovers to Ben over the last few years and he remains consistently exceptional to deal with. His knowledge, network and professionalism is a credit to the business that he's built. Just the other day I asked by any chance if he had a spare suspension pump, within 24 hours it was delivered to my door. Considering it was on a car that I owned for many, that is above and beyond customer service, Treat Ben with the respect that he deserves and you'll get it back in multiples.

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"Great service, friendly dealer."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got myself a cheap and cheerful smart fortwo works great! Thank you.

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"Long term business, trustworthy dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I flew in over the weekend to buy a car from Ben. He was rapid with communication and accommodated the purchase outside normal working hours.

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"Problem Car followed by terrible service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is a copy of an email I had to send. Do not buy a car from here unless you get a full inspection. I only wish I had read the reviews beforehand..... Ben, As you know, there have been multiple and ongoing issues with the car you sold me on the 18th December 2023 for £14,990 I am still waiting for the sale invoice despite sending you the details, in advance, on 14th December After collecting the car on the 18th Dec, the steering felt unusually heavy at slow speeds and the tracking was out between 65-75mph. I called my mechanic and booked it in for January to have an inspection. These are 13/14 year old cars so I took a relaxed approach and knew the inspection would give some answers. January 31st I sent you the report from CG Motortech which highlighted many issues and an estimate to resolve costing £2702.13 I said to you most of the items are fine but could you send me the stop start button and power steering pump. On Feb 1st I gave you the address. On Feb 9th I chased again. No response On Feb 12th I chased again, spoke to you and you said you would send the parts. On Feb 14th I chased again and got no response On Feb 23rd I called you again, this time not only to chase the parts but because there was now further issues with the injectors. You said you had covid and, to quote, “come hell or high water, so will get your parts out then” Still nothing has arrived… In the meantime I have spent almost £1900 sorting stuff because I can’t keep waiting and it is clear your service levels are non existent On March 12th I sent you a video of more issues with this time either timing chains or snout coupler. During our call I explained my unhappiness with you, your service, the car you sold me and offered you to collect the car and refund me or we could let the lawyers resolve it as you have shown zero willingness to help simply breaking promises as detailed above.

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V8 Vault from V8 Vault Ltd in response to Problem Car followed by terrible service

In the interests of transparency and a little context, we have indeed denied a full purchase price refund when you demanded to simply return the car (after 3 months of constant use) on the strength of a grainy WhatsApp video claiming an engine bay noise. Upon sending a qualified technician familiar with the AJ133 engine (to the dealer with whom you have instructed to sell the car before even writing this review(!)), his expert diagnosis was potential slight play in the coupler of the supercharger, however not much could be heard. As you cannot deny, I offered to repair the car free of charge in our very first phone call regarding this matter, despite it not having broken down and still being in perfect working order. A point which couldn't have been better illustrated by that of your chosen resale dealer who put it on his famous Instagram page showing it being driven around London applauding how beautiful an example it is. To conclude, despite your slander I still stand by my offer for you to bring it to us to diagnose and fix if it turns out to have a fault. Two sides to every story and all that....

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Philipp N in response to Problem Car followed by terrible service

In the interests of transparency and facts, here is what has happened since I posted my review. Ben sent someone to have a look at the car but sadly there has been no expert diagnosis. In fact there has been zero communication from him at all - no verbal report, no written report, nothing. He never even drove the car and the coupler diagnosis came from Ben BEFORE his 'expert' came to see the car. I am still waiting on this 'expert's' report. Apparently a rough sounding engine is not a problem for Ben. it is, to quote him in his reply, in 'perfect working order'. it is this sort of approach that means I need to cut my losses and sell the car.

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"My Porsche Carrera 996 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Porsche Carrera 996 is a real treat to drive and I couldn't be happier. The team were very quick to help answer any of my questions, along with offering me a test drive, which really helped the decision process.

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"Sound team "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Since purchasing my new Ranger Rover Vouge I've really enjoyed driving the car as it is a very luxurious car to drive. The car is running very well and I'm enjoying the performance this car has to offer. I have noticed that there is a crack on the window screen, and this has been mentioned. Ben looked after me throughout the sales process and he has been sound to deal with.

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"5 star expeince "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience with the car has been excellent so far; everything is running smoothly, and I'm truly enjoying driving it. While it's not a significant change for me since I've had several similar cars similar to thins, I appreciate the colour and engine performance. A solid 5 out of 5 for my experience!.

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"Thrilled with my car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm thrilled with the BMW 728i so far, and it's been a joy to drive. What I love most about it is the incredible comfort – after driving a 90 Mazda for 2 years, it's everything I needed in my life, comfortable and quiet. The customer service has been outstanding. Ben, in particular, is a lively and helpful individual who made the entire experience perfect and easy. I'd give a solid 5 out of 5 for Ben. I've known him for a while but hadn't bought from him before, and I would definitely choose to work with him again and wholeheartedly recommend his service.

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"Steer Well Clear!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Range Rover L322 from Ben that was described as immaculate and priced accordingly. I stupidly took him at his word and didn't go to see the car. When it turned up on a trailer it had a dead battery, was running on fumes, the rear wiper didn't work, one of the headlights is completely knackered, it has a transmission fault because of a faulty locking diff, rusty rear arches and sills that someone had just coated in waxoyl, duct tape holding the headlights in, the front bumper hanging off, a destroyed fuel tank guard, the windscreen cowl hanging off, snapped lower tailgate strap, multiple trim pieces hanging off on door and window seals, rear window seal broken and hanging off, the parking sensors don't work, the rearview camera doesn't work, incorrect wheel bolts in both rear wheels, no rear parcel shelf and a missing towhook. Ben also said it had recently had a new reconditioned gearbox installed but one look at it will tell you that's not true and it was supposed to be serviced before delivery, which also wasn't done. Ben has an Instagram where he posts well taken pictures of seemingly nice cars (including mine) and seems to talk the talk over txt but the reality is that he's like any other car dealer passing rubbish off as good quality. There are at least 3 faults listed here that are MOT failures and it turned up with a fresh MOT so I guess he has a MOT accomplice too. He refused to refund me so I took him to small claims court where he defaulted and lost. He was told by the courts to pay me back in full but instead dissolved his LTD company to avoid having to pay. I don't know what name he's trading under now but I would advise to just absolutely avoid like the plague. I'll chalk up my experience as a tuition payment in the school of life.

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Dealership Information

V8 Vault Ltd is an Independent dealership that is based in Littleborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
46 reviews4.8 out of 5 stars — Rated Excellent
Excellent
44
Very Good
0
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    V8 Vault Ltd
    Unit 1 & 2 Riverside
    Littleborough
    Greater Manchester
    OL15 9EG

    Get in touch

    07383 510701

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    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    4%
    Percent of reviews responded to by this dealer

    Additional Information About V8 Vault Ltd

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