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13 reviews from our car dealer reviews community
Leave a review for Valley Automobiles Ltd
Leave a review

13 reviews from our car dealer reviews community

Leave a review for Valley Automobiles Ltd
Leave a review
"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Visited the site to view the car no hassle from anyone and very helpful when we wanted anything. Got a good deal on the new car and a fair trade in for my old car. Adam and the team were brilliant even stayed after closing time so I could collect the new car on the arranged day as I got stuck in traffic getting home from work . Excellent and professional throughout the whole process thanks to Adam and the rest of the team I would definitely recommend them to family and friends 👍 Well Done

"Polite Professional Perfection 10/10!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolute perfection from start to finish. Adam is honestly the perfect example of how a dealership should be run. Very polite very welcoming and makes you feel like family. He has a very mature nature and only wants the best for his customers. There was no forcing the car on me or anything he litteraly made this the easiest transaction I could of asked for. I'd highly recommend this company and Adam your a true credit to all dealerships out their you really have raised the bar. Goodluck with future sales all the best

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"BUY ELSEWHERE!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Rated 1 out of 5 stars 13 Mar 2023 Lies, Deceit, REFUNDED but only after DVSA INVOLVED Promised a road worthy car, delivered a death trap, even though he was well aware that this car was for my 17 year old learner daughter. Lies, deceit, he got our money and no car delivered, delay after delay, would not refund. Told him I wanted to cancel and hey presto car delivered late that night in darkness. Started car next morning and dash was like Blackpool illuminations, warning lights advising to switch engine off. He ignored my calls, rang off husbands phone and answered immediately, prob thought it was a new sales lead. I asked him why he did not answer my calls and I was shouted at and told to stop being manipulative. Goes by false name of Adam , see companies house. Had car inspected and sent list and images of all faults ie 4 illegal tyres, engine faults, leaks, seals, missing parts and his reply ...ah itll be OK. He did agree to us buying tyres and he would pay! Given the recent MOT with no advisories, we then thought in cahoots with MOT issuer. Reported MOT issuer to trading standards, and DVSA got in touch, and it was only then that seller started talking about refund. Suspect MOT bloke was pressing seller as it is the MOT issuer that Trading Standards investigate. Car reg is PK61 WCY and I am alarmed to see it is back on his website for sale, I worry about the buyers safety. Would only (eventually )agree to a "refund" and not to a "full refund" so I pressed on with DVSA, he was furious. I would not back down and he eventually had the car collected and we got our money back. I feel for people who do not have the knowledge to involve DVSA and challenge the MOT on the free Gov website. AVOID, DONT GET SUCKED IN BY HIS GLOSSY IMAGES, WHICH INCIDENTALLY, ARE NOT TAKEN AT HIS "GARAGE". LET YOUR HEAD DECIDE, NOT YOUR HEART.

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Dealership Information

Valley Automobiles Ltd is an dealership that is based in Rossendale. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
13 reviews4.4 out of 5 stars — Rated Very Good
Excellent
11
Very Good
0
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    Valley Automobiles Ltd
    Unit 2D Hey Road
    Haslingden
    Rossendale
    Lancashire
    bb45jh

    Get in touch

    07707 751760
    www.valleyautomobilesltd.co.uk

    Opening times

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    Dealership Statistics

    84%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Valley Automobiles Ltd

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    FCA Ref: XXXXXXXXXX
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