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6 reviews from our car dealer reviews community
Leave a review for Van Monster
Leave a review

6 reviews from our car dealer reviews community

Leave a review for Van Monster
Leave a review
"Brakes failed on the van after 4 months"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Van Monster. I bought an Iveco Daily from them in April 2019. In August the brakes failed on the motorway. The van was under warranty, so I called them and they didn't want to know, citing that brakes aren't covered under warranty. I tried explaining that it's not a case that I need new brake pads and that that the brakes completely failed on the motorway. They still didn't want to know.

"Outstanding service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Outstanding service from Van monster Darlington.Special praise must go to Neil Greaves for the wonderful professional and curteous manner i received when buying my Van.I was treated with the utmost professional manner was was made to feel important.Neil understood my needs and went out of his way to help me get the right vehicle for me.Five stars for all at Van monster Darlington.I would not hesitate to recommend Van monster Darlington to any prospective buyers.Thank you again for making buying my van easy.Keep up the good work. Kindest regards. Steve Rees.

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"Happy customer"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Van from here back in September. It was practically new, In very good condition and is excellent value for money. The only issue is that we are still missing a proper spare key. I am happy overall, I would recommend.

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"Great service"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to Van Moster in April and purchased a Mercedes - Benz Sprinter from them. The service and after care were both excellent. The oil light came ob a week after I bought it and it turns out it had too much oil in but the dealer sorted it straight away. I would recommend this dealer.

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"Steven Vodrey Staffordshire"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I rang Darlington and spoke to Gary Pace who sourced a van to my spec within a few days. I viewed it straight away and agreed a deal. I travelled to Darlington from Staffordshire where I was met at the railway station. The deal was completed. The van developed a major fault with the air conditioning and Gary allowed me to get this repaired locally whereupon he settled the invoice. I have since travelled all around Europe in the van and used it to tow a large caravan without difficulty. Top service and a top vehicle at a good price. I recommend this dealer

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"Great service at van monster"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Van Monster were spot on, I've already recommended to others and I recommend them to anybody reading this review. Gary was great, went above and beyond in sourcing the van for me, its been to France and back and its not had any problems at all. I will give them a look when I buy my next Van.

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Dealership Information

Van Monster is an Franchise dealership that is based in Darlington. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews4.1 out of 5 stars — Rated Very Good
Excellent
4
Very Good
1
Average
0
Poor
0
Terrible
1

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  • Contact Information

    Address

    Van Monster
    Yarm Road Business Park 23 Allington Way
    Darlington
    Darlington
    DL1 4QB

    Get in touch

    01325 637237
    https://www.vanmonster.com/en-gb/find-a-branch/darlington

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    83%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Van Monster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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