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10 reviews from our car dealer reviews community
Leave a review for Vantage Toyota Preston
Leave a review

10 reviews from our car dealer reviews community

Leave a review for Vantage Toyota Preston
Leave a review
"Totally Inept!!"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from them. They registered the car in the wrong name, the Service Plan wasn't activated, the Rescue Cover ran-out and I wasn't informed it was part of the Service Plan. All in all, I was extremely unhappy with them and will not be returning for any further non-service!!

"Harassed after service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Took my car in for a service and for the following 3 weeks have been harassed by texts and phone calls saying my car is ready with a different registration number every time. Rang toyota to remove me from there sysytem and after getting hung up on 5 times they said they'd remove me me. Next day i get another call about another car, what a messed up company.

"The dealer it was Rob Hall."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Rob Hall was a dealer he was very nice and helpful and I'm very very happy with all he offer me .

"Excellent car buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Collected my new Rav 4 self charging hybrid from Toyota Vantage at Preston today. Absolutely love the car and couldn't have had better service. The salesman Rob Kennedy was very knowledgeable and helpful and was very patient explaining all the cars features so I felt very confident to drive my new car.

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"great car buying experience"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought a car last week from Usman Ali. Very informative and approachable. Gave us a follow up call to check everything was ok.

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+0 Found this review helpful
"service costs"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just been quoted £340 for CHR second service by Vantage Toyota in Preston, what a rip off to change oil and filter and check tyre pressures.

"always 1st class service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have never had enough money to buy new, but always bought 1st class used cars. we have service d/d which is another thing not to worry about. now onto Vantage Toyota Preston. 1 word covers all GREAT!

"Very bad experience"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I booked my 2011 Toyota in for a full service last week at Preston Vantage Toyota. Having read the service schedule I understood that they would check the washer bottle fluid. Prior to the day of service I topped up the washer reservoir and then told Vantage not to do anything with this item on the service. I am very annoyed that Vantage charged me for £2.50 for washer fluid they could not possibly have put in the reservoir. When I challenged them they denied being told not to do anything with this item on the service. Two days after the service the under engine cover has fallen loose. I now know why. The Vantage mechanic upon finding a seized bolt ripped the cover loose and never refixed it back in position. The mechanic also lost or failed to refit the correct number of fasteners to the under engine cover. I have since bought the missing fasteners from another Toyota agent. I would not recommend this garage as a trustworthy place to take your vehicle for service

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"Purchase of new Toyota Prius"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Poor after sales service from Vantage Toyota Preston. One Key fob is not working. Sent it back at their request and were told it was a coding issue. Wrote an email and telephone calls - no response. We eventually received our fob back without any instructions as to how to remedy the situation. We asked them to assist in the matter by telephoning a nearby toyota garage but no response from the Sales agent. Disappointing.

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"dave"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very poor sold me a car and had to have engine replaced then clutch started to slip all this in a month they wouldn't replace the clutch they are nothing but horse dealers stay away

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+4 Found this review helpful
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Dealership Information

Vantage Toyota Preston is an authorized car dealership, part of Vantage Motor Group. We understand that where you choose to buy and maintain your car isn’t a decision you make lightly and therefore it’s not a responsibility we can take for granted. Our passion to provide the highest quality of service ensure every customer of Vantage drives away satisfied, safe, and happy on every journey. Visit our website and discover how easily and safely we can look after you and your car.’

Deals in: 4x4s, Cars
Manufacturers: Toyota
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
10 reviews3 out of 5 stars — Rated Average
Excellent
4
Very Good
0
Average
2
Poor
1
Terrible
3

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    Contact Information

    Address

    Vantage Toyota Preston
    Riversway Motor Park Admiral Way
    Preston
    Lancashire
    PR2 2TY

    Get in touch

    https://www.vantagemotorgroup.co.uk/contact-us/

    Opening times
    Mon 8:30 am–6 pm
    Tue 8:30 am–6 pm
    Wed 8:30 am–6 pm
    Thu 8:30 am–6 pm
    Fri 8:30 am–6 pm
    Sat 8:30 am–5 pm
    Sun 10:30 am–4:30 pm

    Dealership Statistics

    40%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Vantage Toyota Preston

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: Vantage Motor Group
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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