Don't bother. Will not help when things go wrong

Stay clear,they are cheap for a reason,just spent out on repairs as they never reply to e mail or calls once things go wrong..should be called vanrubbish and not allowed to trade.save your money there are plenty of honourable van dealers in london

I have just bought a Ford Transit connect from Vantastic at Staines, I dealt with Donna and cannot praise her enough for her very professional manner nothing was too much trouble, my van is fantastic very clean a superb example, and was delivered to me at my home. I have and will recommend Vantastic in the future. I would like to give Donna my very greatful thanks. Well done Donna.

I purchased an £8100 loloader van from Vantastic UK and after 3 weeks of very light use I put 700kg of weight on and the van bowed and bent in the middle. It was obvious the chassis was cracked/bent but when I told them they immediately denied any knowledge or responsibility and said I must have done it. This matter is now in the hands of solicitors as they bought the van empty, sold it to me empty and then tell me that the mot station would have checked every inch of the van which they certainly don’t and when I said to them the only way the damage would have been noticed is if the van had been loaded..which it wasn’t. They then proceed to offer me only 2/3rds of what I had paid as they say the few thousand miles I put on the van would have brought the price of the van down, just unbelievably bad after service from them and obviously any warranty they say they give you is not worth the paper it is written on. All I can say is steer clear of them because when they have your hard earned money and anything happens to the vehicle they have sold you they will deny any responsibility. I know that my impending day in court with them will cost me time and money but I would hope to get this back with the full cost of my van as I have a van that is definately not fit for use and whether or not they knew it should still not be my problem. I don’t want to leave even one star but the system won’t allow zero!!

We bought a van from Vantastic a couple of months ago and within days needed a new tyre as one was completely bald. The seller said any issues and contact him, not to just leave a review. The brakes are squealing, a warning light is saying oil change required when we were told it had just been done, a plastic part of the driver seat which we’d been told had been repaired is off again. We’ve called and left messages which aren’t returned, texts which aren’t replied to and emailed which are ignored. Wouldn’t buy from them again.

I would just like to say how friendly and helpful Donna and Charley at Vantastic UK were. Are they answering any questions i ask and help me find the right van for me. Very happy with my van would recommend vantastic vans To any one who is looking for a second hand van.

Bought a very nice transit connect from Vantastic uk and from the start they was very helpful friendly I inspected the van and all was good I went ahead with the purchase and bought it and what a lovely van it is I will deffo be going back to buy another when im ready....