I bought a Transit van in Dec 2024 and was told i would be picked up from the train station. Instead I was left outside a cold train station for 40minutes. When i picked up the van, it had no logbook which i was not informed about. The owner of the company swore she would post off to the DVLA for a new logbook. She never did and instead went on holidays leaving me to visit the DVLA directly to sort out the issue. It caused me endless problems and I had to SORN the van for 3 weeks. I was informed that i had a 3 month warranty on the van yet when the steering broke just 2 months after purchase I was informed the warranty didn’t cover it. ( I was never given any info on what was covered). So I warn anyone not to deal with this company.

I have only dealt with this company once, and to be honest , never again. I bought this van as it was a clean looking van and it was automatic which is what I was looking for, when I asked the young lady about the van she told me it was looked after because it was a x aa van , so obviously I’m thinking all the services it needed was done, but when sent the service report I find out it has not had the wet belt changed, and it should have been changed at 100, 000 miles , but it is on 134,000 miles and it hasn’t been changed , contacted the warranty company to be told that wouldn’t warranty the timing belt as it wasn’t done in the time span it should have been done on , I then rung the young lady again and asked if she had a service report that they themselves done before they sold the vehicle, she sent me a service (oil change ) I wouldn’t of thought that was a service , the belt has now got to be changed by myself for another £1200 , the offered to do it for £950 , I’ve only had the van for about 4x5 weeks and I would have thought they would have offered to pay for this as it’s not my fault , I am trying to get legal advice on this , but unfortunately I’ve got to pay £1200 today as I couldn’t take the chance of the timing belt going.

Just picked up a van from Vantadtic. From looking at the van last week to collecting the van today the service and communication we had from them was 5 star.Nothing was to much trouble and everything we asked about was delt with without issue.would certainly buy from them again .

Terrible service. No duty re consumer rights. Van brokers down 20 mins after leaving the garage. He made us pay for tow truck leaving heavily pregnant lady stranded with a small child. Then he wants to charge for the work undertaken and storage- Best bit though the can still does not work - they can't fix it. Finally refusing v5. Never risk purchasing from such a seller with low standards and mirals

BOUGHT MY CADDY ONLINE,SPOKE TO DONNA A FEW TIMES BUT STILL A BIT APPREHENSIVE,,,,FOOLISHLY THEY DELIVERED TO MY DOOR,400 MILE AWAY,DID ALL THE PAPERWORK WHILE KEEPING TO SOCIAL DISTANCING. VAN IS ABSOLUTELY VANTASTIC,,,,, CAN NOT THANK THEM ENOUGH FOR GOING ABOVE AND BEYOND EXPECTATIONS TO DELIVER ME A FABULOUS CADDY, 10/10 TO VANTASTIC,,, BUY WITH CONFIDENCE,,,,,5 STAR JOHN.