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2 reviews from our car dealer reviews community
Leave a review for Vindis Volkswagen Cambridge
Leave a review

2 reviews from our car dealer reviews community

Leave a review for Vindis Volkswagen Cambridge
Leave a review
"Damaged Q5 "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

To anyone thinking of buying an Audi from Vindis Cambridge Audi dealership, DON’T I recently purchased a Audi Q5 Sline 40 tdi Quattro, I paid over £500 to have a two stage machine polish and ceramic coating, when I received the car it had paint on the mirror casing, bird muck stain still left on the paint work and a stone chip in the windscreen. I was rushed to purchase as soon as I had put a deposit down, told it had to be completed within two days as they did not want to go into the following month. The car did not come with a spare wheel but was told they would be able to source one, then I received an email saying they could do it for a cheaper rate, a new one for £950 with wheel jack. I started to look on eBay but there was so many different wheel jacks so I decided to look under the vehicle to see the jacking points, this is when I noticed the underside of the drivers side cill was damaged (heavily scuffed with deep scratches) I was told by the sales manager Matt that this would be repaired, Matt did not get back to me so ended up speaking with James Jones head of sales who told me that they would absolutely not be repairing the damage to the underside of the cill as it was not visible, he did say that they would look at the start / stop issue I was having (not starting in damp and cold conditions) As a result of them refusing to repair the damage I am returning the car for a full refund The damage cars registration is ST69 VSP I emailed all the photos to James Jones, he did not even apologise. I would like to give a shout out to Charlie Parker, Matt, sales manager and James Jones head of sales for giving me the most stressful time I have ever had when buying a car. Just for reference the car was £28000 and had only covered 22500 miles Would have given zero •s but Trustpilot wouldn’t let me

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"1st Class service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I popped to Vindis Cambridge to have a look round and saw a car I really loved. A salesman was on the forecourt who I had not even spotted and he came over and spoke to me, we had a chat and there was no pressure from the sales guy about the car atall, I purchased the car and the whole way through the salesman Brian Cookson kept in contact with me. Sent me videos of the car, and when I went to collect the car he went though stuff with me not just here are the keys good bye. I had never dealt with this dealership before but I highly recommend Brian at Vw Vindis Cambridge. Thank you

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Dealership Information

Vindis Volkswagen Cambridge is an Franchise dealership that is based in Cambridge. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2 reviews3 out of 5 stars — Rated Average
Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
1

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  • Contact Information

    Address

    Vindis Volkswagen Cambridge
    383 Milton Road
    Cambridge
    Cambridgeshire
    CB4 1SR

    Get in touch

    01223 660314
    https://vindisgroup.com/dealers/cambridge-volkswagen

    Opening times

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    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Vindis Volkswagen Cambridge

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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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