The owner of VIP Car Sales owes me £8400 as deposit on a car I have never got. Now he's gone out of business. That was 2 weeks ago. A week before he was preparing the car allegedly. So he must have known he was going bust, so taking money in that way is fraud. Does anyone know where he is, can anyone help recover my money?

Horrible people. Take your money you don't get the car!

NEVER USE THIS GARAGE!!! Please under no circumstance get involved with this garage. On the 5th February 2017 – I Visited VIP Car sales in Knutsford with my fiancé and we viewed a Toyota Yaris Registration FV64SYY and was told by the salesman Richard Sean Gleave that the car had a full service history and 3 years manufacturer’s warranty left on the vehicle. We agreed a total price of £8150 less a part exchange value of £350 for a Renault Clio. Richard then claimed his credit card machine was not working and could only accept electronic bank transfers. So reluctantly I transferred by internet banking the balance due of £7800.00 to the account details as shown on the vehicle sales order. We were then told by Richard that he knew the O2 sensor was faulty and he was booking the car in with Toyota to have it repaired under warranty and also he was having the tracking checked and the wheels balanced so we could not take the car but promised the car should be ready for next early next week. To cut things short it turned out the car had no FSH and Toyota wouldn’t honour the manufacturer’s Warranty and since we had no new car we requested a full refund on the 21st Feb 2017. To date March 2017 VIP Car sales refuse to answer telephone calls, emails or letters. They are not a limited company with disgusting service and if u read other reviews about the garage they have appalling reviews. I would never trust them ever again YOU HAVE BEEN WARNED!!!

I brought a Range Rover from VIP Car Sales only to find out that after I paid for it and got the logbook that they put it on a stocking list when approached fed a load of rubbish had to approach the company that he refinanced it through to get all the markers sifted also the warranty is not worth the paper its written on I had to pay a dealer £1900 to get it put right stay away.

Much like a drunken tattoo on holiday it seems like a good idea at the time but really isn't. Ok the good stuff first, the price was reasonable. Now for everything else, once VIP Car Sales have your money any form of caring disappears instantly. They said the car would be ready on the Monday and we went to collect it wasn't ready. We were offered a courtesy car while we waited (a 20 year old Toyota Corolla with ripped seats and in general bad order). We decided not to take it and it was 2 more days before the car was ready. This caused problems with work. Then two weeks in the engine management light came on (diesel polo 2011 it was the egr valve which is a £500 part from vw) we rang and no answer when you try to get through to aftersales. We rang again to talk to sales which answered immediately and then seemed markedly disinterested once we mentioned there was an issue. Rather than fight them to try and get it done under warranty we just got it done at a local garage. We did this based on how they were and estimated how much time it would take before we actually got the problem fixed and it was just easier (and probably cheaper in the long run) to get it done ourselves. They never sent the log book off (we eventually rang the dvla who said it had never been sent to them) we rang a few times to ask and it was "in the post" or "must have been lost in the post" they said they would apply for a replacement which they never did. Eventually we just had to pay the dvla to get one. Reading other reviews it looks like we got off lightly. Basically I wouldn't buy another car off of VIP Car Sales, all they want is your money and that's it.

NEVER USE THIS GARAGE!!! Please under no circumstance get involved with this garage. I contacted Richard Gleaves in May to sell my 2015 plate BMW on my behalf, also known as a car consignment sale. After months of reducing the price, the car finally sold on 11th November. After numerous failed bank transfers and bounced cheques, I have no car, no log book and no payment. Richard no longer takes my phone calls and has left me with no other choice than to have my solicitor take over matters. They sell your car, finances provided by Santander, which they pocket along with the deposit from the new owner. Then they fob you off for months on end. Richard Gleaves has dissolved companies in his name, CCJ's against him and an avalanche of unhappy customers. The garage is under such financial turmoil that they have taken to hiring a bouncer for the garage to keep out the wrath of unhappy customers. Richard Gleaves/ VIP Car Sales is all over the net if you need further confirmation of his behaviour!

Can anyone help me I've just got a car these people on finace paid a deposit also paid for tax they let me pick my car o it broke down clutch had gone then they fixed it then I went online to check my tax witch I had paid mark for six months and he said he did it how ever turns out I've bin drive ing an I tax car for 3 months still not got the log book they now had said they have just done the txt witch it will be in some one eles name also they lied about mileage to my finance I've bin calling them nine stop they keep lying they also no I have a child who is disabled and am also recovering from cancer. I don't no what to do any one could help me.

NEVER USE THIS GARAGE!!! Please under no circumstance get involved with this garage. I contacted Richard Gleaves in May to sell my 2015 plate BMW on my behalf, also known as a car consignment sale. After months of reducing the price, the car finally sold on 11th November. After numerous failed bank transfers and bounced cheques, I have no car, no log book and no payment. Richard no longer takes my phone calls and has left me with no other choice than to have my solicitor take over matters. As it turns out, deeper digging has confirmed that this is a well oiled scam by this garage! They sell your car, finances provided by Santander, which they pocket along with the deposit from the new owner. Then they fob you off for months on end. Richard Gleaves has dissolved companies in his name, CCJ's against him and an avalanche of unhappy customers. The garage is under such financial turmoil that they have taken to hiring a bouncer for the garage to keep out the wrath of unhappy customers. Richard Gleaves/VIP Car Sales is all over the net if you need further confirmation of these acts!

DEAR BUYER, SELLER, PRETTY MUCH ANYONE DEALING WITH THIS COMPANY. Took my Car to VIP in May for them to sell on my behalf. After 6 months of lies, bounced cheques and bacs payments that never materialised I now have my car back with myself having to fork out for various electrical repairs due to their complete unprofessionalism. To top it off the deposit the new owner had paid is still in Richard and his wifes Rachel Gleaves back pocket along with the 16k he is due to Santander for the finance they set up. This year has been horrendous and the problems are still ongoing. I will update as it progresses. PLEASE ANYONE THINKING OF USING THIS COMPANY DON'T.