73% Reviews
replied to
91% Recommend
to friend


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466 reviews from our car dealer reviews community
Leave a review for Vision Motors Direct Ltd
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466 reviews from our car dealer reviews community

Leave a review for Vision Motors Direct Ltd
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"Really fast service 👍"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've not had much time to drive my Vauxhall Insignia since I purchased it in October, as I prefer to ride motor bikes but with the weather getting worse, I'm sure I’ll find myself putting some miles on the car. I'm an easy customer, so I knew what I wanted before going into the showroom but James pushed all the paperwork through very quickly and the car was ready two days later, which was a day earlier than I was ready to collect so it was nice that I didn't have to wait around.

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Aftersales from Vision Motors Direct Ltd in response to Really fast service 👍

Thank you for your review and your 4-star rating. We are happy to hear that you are satisfied with your Vauxhall Insignia and that James was able to assist you with the paperwork and the delivery. We appreciate your business and your feedback. We are always looking for ways to improve our service and we would love to know what would make you give us a 5-star rating. Please feel free to contact us anytime if you have any suggestions or concerns. Thank you for choosing Vision Motors! 😊

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"Faultless"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is perfect with the car. I purchased it back in August, so It has had a good run around and I have done plenty of long trips in the car. August seems like a long time ago now, but it was James who looked after me and my wife, from what I can remember it was 5* service from him. He helped to answer any of my questions, let us test drive the car and pushed all the paperwork through quickly. When I went to collect the car, it was beautifully presented and to a very high standard and the wife is happy so I can't fault the team.

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Aftersales from Vision Motors Direct Ltd in response to Faultless

We are delighted to hear that you are enjoying your car and that you had a great experience with James and the rest of our team. Thank you for your wonderful review and your 5-star rating. We appreciate your loyalty and your trust in us. We are always here to help you with anything you need. Please don’t hesitate to reach out to us if you have any questions or concerns. Thank you for choosing Vision Motors! 😊

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"Sound service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After visiting Vision Motors I left feeling well reassured with purchasing a second hand car. I didn't get chance to test drive the car, but it was offered to me. Since driving away I've had no issues with the car. I've only given 4* as it would take a lot for me to give 5 stars to anyone.

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Aftersales from Vision Motors Direct Ltd in response to Sound service

Thank you for your kind words and your honest feedback. We are glad to hear that you are happy with your purchase and that you had a positive experience at Vision Motors. We appreciate your trust in us and we hope to see you again soon. Please feel free to contact us anytime if you have any questions or concerns. Thank you for choosing Vision Motors! 😊

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"Overall happy "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The team were very friendly, the car was very well presented. I did have a few minor things I've had to resolve since driving it away, such as adding oil to the car as it only 1litre of oil in the car when I picked it up.

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Aftersales from Vision Motors Direct Ltd in response to Overall happy

Hello Andy, Thank you for your review. We are pleased to hear that you found our team very friendly and that the car was very well presented. We apologize for the inconvenience caused by the low oil level, We hope that you have resolved the issue and that you are enjoying your car. We appreciate your feedback and your business. Have a nice day! 😊

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"Great service 👌"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service, very satisfied and I would thoroughly recommend them.

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Aftersales from Vision Motors Direct Ltd in response to Great service 👌

Hi Dave, We are delighted to hear that you received great service from us and that you are very satisfied with our work. We appreciate your recommendation and your kind words. We look forward to serving you again in the future. Have a lovely day! 😊

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"Well needed upgrade "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've had my Honda Jazz since August, the car has been great, I've had no issues with it yet. I previously had a 2003 Honda Jazz, so I knew that they were a reliable car. I'm still getting use to all the new gadgets that come along with a newer model but I'm absolutely loving it and the transition wasn't too much for me, as the car drives virtually the same.

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Aftersales from Vision Motors Direct Ltd in response to Well needed upgrade

Hello Gillian, Thank you for your review. We are happy to hear that you are satisfied with your Honda Jazz and that you have found it reliable and easy to use. We appreciate your loyalty and your trust in us. We hope you enjoy exploring all the new features and gadgets that your new model offers. Have a wonderful day! 😊

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"Car is running fine"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car is running fine, I have had no issues with it so far. I can't remember who looked after me when I purchased my VM CC as it was back in August, but they made it very easy.

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Aftersales from Vision Motors Direct Ltd in response to Car is running fine

Hello Adrej, Thank you for your review. We are glad to hear that you are enjoying your VW CC and that you had a smooth buying experience with us. We appreciate your feedback and your loyalty. We hope to see you again soon for your next service or purchase. Have a great day! 😊

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"Quality service from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you want a stress-free, no hassle service I would recommend visiting this dealership. It was my first time buying a car and Omar was very welcoming and professional in every sense of the word. The car was Immaculate and all-round amazing service, I wish all dealerships were like this one. Keep up the good work!

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Aftersales from Vision Motors Direct Ltd in response to Quality service from start to finish

Hello Eddie, Thank you for your review. We are glad to hear that you had a stress-free, no hassle service and that you would recommend visiting this dealership. We are happy to hear that Omar was very welcoming and professional in every sense of the word especially with it being your first time buying a car. We are pleased to hear that the car was immaculate and that you had an all-round amazing service. We appreciate your feedback and your support

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First time buying from Vision Motors and I'm so happy with the service I was provided. Omar had a very relaxed approach to him, it made me feel more comfortable as I walked round to look for the perfect car.

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Aftersales from Vision Motors Direct Ltd in response to ⭐⭐⭐⭐⭐

Hi Daniel, Thank you for your review. We are happy to hear that you had a great experience with Vision Motors and that you are so happy with the service you were provided. We appreciate your feedback and your support

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"Not my first time 😀"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've purchased a car from here previously and as soon as I was in the market for another car, I didn't hesitate to buy my next car from here. Wendy was amazing and very knowledgeable. I picked up the keys 7 days later when the car was ready to collect, it looked brand new! I will be going back to Vision Motors when I’m ready for an upgrade 😊

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Aftersales from Vision Motors Direct Ltd in response to Not my first time 😀

Hello Lesley, Thank you for your review. We are delighted to hear that you are a returning customer and that you did not hesitate to buy your next car from us. We are proud to have you as a loyal and satisfied customer and we appreciate your trust and support. We are also happy to hear that Wendy was amazing and very knowledgeable and that she helped you find the perfect car for you. Wendy is one of our most friendly and expert sales people and she always provides excellent service to our customers. We are glad that you picked up the keys 7 days later when the car was ready to collect and that it looked brand new. We hope you enjoy your car and we look forward to seeing you again when you are ready for an upgrade 😊. Thank you for choosing us and for your kind words

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Dealership Information

Welcome to Vision Motors Direct

Contactless delivery available on all cars. Delivery charge applies.

Here at Vision Motors Direct Ltd, we pride ourselves on our extensive range of used cars in the St Helens and the Leeds area.

A used car supermarket with over 400 Cars in group stock, our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you. Always on hand for any questions you might have.

All our cars are HPI checked. Cashback available on Part Exchanges.

We offer an extensive range of Warranties with all of our vehicles from 3 months to 3 years.

Finance available to all. Most cases accepted even if you have been refused elsewhere. Low credit score, armed forces, bankrupt, iva, European license, late payments, defaults or arrears we can help.

We welcome a test drive on any vehicle. Welcome any vehicle inspection. Make sure every vehicle is in good condition. Provide V5's and service history where available.

We undertake to provide the highest standard of service, whilst acting responsibly at all times. If, however, in the unlikely event that you do have a complaint regarding the credit broking service we provide you with then please let us know in person, in writing, by phone, email or text message and we will seek to resolve your complaint promptly. If you are not satisfied with our response you may wish to take your complaint to the Financial Ombudsman Service. In order to contact the Financial Ombudsman Service, you should contact them as follows:

Write to them at Exchange Tower, London, E14 9SR
Telephone: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk

  

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
466 reviews4.6 out of 5 stars — Rated Excellent
Excellent
378
Very Good
59
Average
5
Poor
12
Terrible
12

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  • Contact Information

    Address

    Vision Motors Direct Ltd
    North Florida Road
    Saint Helens
    Merseyside
    WA11 9TB

    Get in touch

    01942 294338
    https://www.vision-motors.co.uk/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.30 - 17.30
    Sun 10.00 - 16.30

    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    73%
    Percent of reviews responded to by this dealer

    Additional Information About Vision Motors Direct Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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