81% Reviews
replied to
91% Recommend
to friend


530 reviews from our car dealer reviews community
Leave a review for Vision Motors Direct Ltd
Leave a review

530 reviews from our car dealer reviews community

Leave a review for Vision Motors Direct Ltd
Leave a review
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"Car is running fine"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car is running fine, I have had no issues with it so far. I can't remember who looked after me when I purchased my VM CC as it was back in August, but they made it very easy.

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Aftersales from Vision Motors Direct Ltd in response to Car is running fine

Hello Adrej, Thank you for your review. We are glad to hear that you are enjoying your VW CC and that you had a smooth buying experience with us. We appreciate your feedback and your loyalty. We hope to see you again soon for your next service or purchase. Have a great day! 😊

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"Quality service from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you want a stress-free, no hassle service I would recommend visiting this dealership. It was my first time buying a car and Omar was very welcoming and professional in every sense of the word. The car was Immaculate and all-round amazing service, I wish all dealerships were like this one. Keep up the good work!

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Aftersales from Vision Motors Direct Ltd in response to Quality service from start to finish

Hello Eddie, Thank you for your review. We are glad to hear that you had a stress-free, no hassle service and that you would recommend visiting this dealership. We are happy to hear that Omar was very welcoming and professional in every sense of the word especially with it being your first time buying a car. We are pleased to hear that the car was immaculate and that you had an all-round amazing service. We appreciate your feedback and your support

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First time buying from Vision Motors and I'm so happy with the service I was provided. Omar had a very relaxed approach to him, it made me feel more comfortable as I walked round to look for the perfect car.

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Aftersales from Vision Motors Direct Ltd in response to ⭐⭐⭐⭐⭐

Hi Daniel, Thank you for your review. We are happy to hear that you had a great experience with Vision Motors and that you are so happy with the service you were provided. We appreciate your feedback and your support

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"Not my first time 😀"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've purchased a car from here previously and as soon as I was in the market for another car, I didn't hesitate to buy my next car from here. Wendy was amazing and very knowledgeable. I picked up the keys 7 days later when the car was ready to collect, it looked brand new! I will be going back to Vision Motors when I’m ready for an upgrade 😊

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Aftersales from Vision Motors Direct Ltd in response to Not my first time 😀

Hello Lesley, Thank you for your review. We are delighted to hear that you are a returning customer and that you did not hesitate to buy your next car from us. We are proud to have you as a loyal and satisfied customer and we appreciate your trust and support. We are also happy to hear that Wendy was amazing and very knowledgeable and that she helped you find the perfect car for you. Wendy is one of our most friendly and expert sales people and she always provides excellent service to our customers. We are glad that you picked up the keys 7 days later when the car was ready to collect and that it looked brand new. We hope you enjoy your car and we look forward to seeing you again when you are ready for an upgrade 😊. Thank you for choosing us and for your kind words

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"Thank you Wendy!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What an amazing company, I can't speak highly enough of the team, the company, and the all-round service. Wendy looked after me while I was looking for a new car, she was always on hand to ask questions but wasn't leaning over my shoulder pushing me to decide. I went for the Kia Sorento as I have a couple of dogs, so I needed the room. The dogs have been in the car and they both approve! so if the dogs are happy, so am I!

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Aftersales from Vision Motors Direct Ltd in response to Thank you Wendy!

Hi Viv, Thank you for your review. We are overjoyed to hear that you think we are an amazing company and that you can’t speak highly enough of the team, the company, and the all-round service. We are proud of our team and our service and we appreciate your feedback and your support. You have made a great choice and we hope you enjoy driving your Kia Sorento. We are also delighted to hear that the dogs have been in the car and they both approve. We love dogs and we are glad that they are happy with the car. If the dogs are happy, so are we!

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"Good, honest dealer"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The team made my experience rememberable, quick, and straight forward from start to finish. My Ford Focus is lovely to drive, and It is treating me and the kid well!

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Aftersales from Vision Motors Direct Ltd in response to Good, honest dealer

Hi Phil, Thank you for your kind words! We are delighted to hear that you had a memorable experience with our team and that you are enjoying your Ford Focus. It is a great car that offers a smooth and comfortable ride, as well as plenty of space for you and your kid. We appreciate your feedback and hope to see you again soon! 😊

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"smashing team "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Jack and James were amazing to deal with throughout the whole process, they're a great bunch of lads and we had a good laugh. I've had the car since October, and it runs sweet as. Easy 5* for the quality of the service and the car.

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Aftersales from Vision Motors Direct Ltd in response to smashing team

Hello Richard, We are thrilled to receive your review! Jack and James are indeed amazing and they always go the extra mile to make our customers happy. We are glad that you had a good laugh with them and that you are satisfied with your car. It sounds like you got a great deal and a reliable vehicle. Thank you for choosing us and for giving us a 5* rating. We hope you have a wonderful time on the road! 😊

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"Very knowledgeable "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car is what I expect from a second hand car dealer, I haven't had much chance to go out in it as I've only just taxed it, but it runs fine and it is a nice car to drive daily.

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Aftersales from Vision Motors Direct Ltd in response to Very knowledgeable

Hello Alan, Thank you for your review! We are happy to hear that you are pleased with your car and that it runs fine. It is always a good idea to check the tax status of a second hand car before buying it, as it can save you a lot of hassle and money. We hope you get to enjoy your car more as you go out in it and experience its features and performance. We appreciate your feedback and your business. 😊

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"I felt very looked after 🥰"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve always been sceptical of buying from a second hand car dealership because of the reputation it has built up but after visiting Vision Motors Direct, they put my mind at ease. They were very transparent, we had some good conversations and I felt very well looked after.

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Aftersales from Vision Motors Direct Ltd in response to I felt very looked after 🥰

Hello Rachel, We are very grateful for your review! We understand that buying a second hand car can be a daunting experience, especially with the reputation that some dealerships have. That is why we strive to be transparent and honest with our customers, and to provide them with the best service possible. We are glad that you felt well looked after and that you had some good conversations with us. We hope you enjoy your car and that it meets your expectations. Thank you for choosing Vision Motors Direct! 😊

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"Happy wife "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife was in the market for a new car, we came across the Mercedes CLA and after been offered a test drive, the wife didn't hesitate to take it out for a test drive. She fell in love with the car and had to have it, James was really good to work with and made everything easy. 4* only because there is always room for improvement.

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Aftersales from Vision Motors Direct Ltd in response to Happy wife

Hello Paul, Thank you for your review! We are delighted that your wife fell in love with the Mercedes CLA and that you decided to buy it from us. It is a beautiful car that offers a sleek design, a spacious interior, and a powerful performance. James is one of our best salesmen and he always makes sure that our customers have a smooth and easy experience. We appreciate your feedback and your 4* rating. We agree that there is always room for improvement and we will continue to work hard to provide the best service possible. Thank you for choosing Vision Motors Direct! 😊

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Dealership Information

Welcome to Vision Motors Direct

Contactless delivery available on all cars. Delivery charge applies.

Here at Vision Motors Direct Ltd, we pride ourselves on our extensive range of used cars in the St Helens and the Leeds area.

A used car supermarket with over 400 Cars in group stock, our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you. Always on hand for any questions you might have.

All our cars are HPI checked. Cashback available on Part Exchanges.

We offer an extensive range of Warranties with all of our vehicles from 3 months to 3 years.

Finance available to all. Most cases accepted even if you have been refused elsewhere. Low credit score, armed forces, bankrupt, iva, European license, late payments, defaults or arrears we can help.

We welcome a test drive on any vehicle. Welcome any vehicle inspection. Make sure every vehicle is in good condition. Provide V5's and service history where available.

We undertake to provide the highest standard of service, whilst acting responsibly at all times. If, however, in the unlikely event that you do have a complaint regarding the credit broking service we provide you with then please let us know in person, in writing, by phone, email or text message and we will seek to resolve your complaint promptly. If you are not satisfied with our response you may wish to take your complaint to the Financial Ombudsman Service. In order to contact the Financial Ombudsman Service, you should contact them as follows:

Write to them at Exchange Tower, London, E14 9SR
Telephone: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk

  

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
530 reviews4.6 out of 5 stars — Rated Excellent
Excellent
429
Very Good
72
Average
5
Poor
12
Terrible
12

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  • Contact Information

    Address

    Vision Motors Direct Ltd
    North Florida Road
    Saint Helens
    Merseyside
    WA11 9TB

    Get in touch

    01942 294338
    https://www.vision-motors.co.uk/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.30 - 17.30
    Sun 10.00 - 16.30

    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    81%
    Percent of reviews responded to by this dealer

    Additional Information About Vision Motors Direct Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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