79% Reviews
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91% Recommend
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466 reviews from our car dealer reviews community
Leave a review for Vision Motors Direct Ltd
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466 reviews from our car dealer reviews community

Leave a review for Vision Motors Direct Ltd
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"Great customer service. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just recently purchased a car from Andy @ Vision motors and the service he provided was fantastic. I am very happy and would recommend this car dealership to anyone. He made this very enjoyable experiece. Thank you!

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+0 Found this review helpful

Staff from Vision Motors Direct Ltd in response to Great customer service.

Thanks for such a great review. Andy always aims to deliver the best experience possible as do we all. Hope you enjoy your new car. Thanks again and see you when it's time to change in a few years.

"Terrible "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This dealer is a horrible.The dealership told us there was 2 keys for the car, when we had already purchased the car and called them about the key they said we don't have a second key so they lied to us they said the key and some other paper work was at the auction where they had bought the car from. Also when I was going to pick up the car they were still cleaning it but on the phone they had said it was all ready and done also the cleaning of the car was rubbish it was not a full valet. The first day we went to look at the car they were polite but after we had bought the car they were rude and not picking up our call. In addition I want to say that if you are going to buy a car from them (I wouldn't recommend it) make sure everything they are saying to you is true and to check everything in the car is working properly.

Staff from Vision Motors Direct Ltd in response to Terrible

Hi Gavin. All feedback is welcome both positive and negative as we will always strive to rectify any issues any of our customers may encounter. We do pride our selves on sorting any issues as as fast as we can. I have gone through the records of every sold car since we opened and we can not find any transactions under your name. As this is the case we are unable to contact you regards this so if this is a genuine review can you please call at your earliest convenience so we can resolve your issue for you. Thanks

"Great website and amazing pictures "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great experience. website very upto date the pictures very clear and was easy look at the cars before going to the garage spoke to a man called Ian and after speaking to him we went back and baught the car and will recommend this place to anyone.

Staff from Vision Motors Direct Ltd in response to Great website and amazing pictures

Thanks for such a great review. We always aim to please, All the best with your new car and see you in the future.

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"Great, everything promised i got!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service, would use them again

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+0 Found this review helpful

Staff from Vision Motors Direct Ltd in response to Great, everything promised i got!

Hi. Thank you for purchasing your new car from us and for a 5 star review. From us all here at vision motors direct we wish you all the best and happy motoring.

"First class service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were very pleased to be one of Vision Motors first customers, very friendly professional service from start to finish, we dealt with a few staff, all very courteous and professional, I would go there again in future definitely, a really fair price above book price given for our part exchange and all sorted in no time at all, for a new set up there was no problems, Dave dealt with us and was as down to earth as you could get, I appreciate the service we received from start to finish, thanks guys.

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+2 Found this review helpful

Staff from Vision Motors Direct Ltd in response to First class service

Hi Craig. Thank you for buying from us. We will always do our best to deliver the best service possible. You were a pleasure to deal with and hope you enjoy your car. From us all here at Vision motors direct HAPPY MOTORING.

"Great new garage"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a car from Vision Motors Direct today and can't believe they have only just opened 2 days ago. We were realie impressed with the professionalism of everyone and the choice of cars and also a great finance option. Hope all is on track for collection on the weekend.

Staff from Vision Motors Direct Ltd in response to Great new garage

Hi lisa. Thanks for your comments. It was great to see you in our new showroom and thank you for you decision to purchase your new car with us. I am sure you will be made up when you collect. See you on the weekend.

Jan in response to Great new garage

New Garage? Nah, trading since they opened Prestige Motors in 2011 (or was it since Prestige Motors UK a few years later? I'm confused :o) Lovely to see that 'new customers' are writing lovely reviews though, especially if you read about their history, where the Manager of Vision also managed Prestige too - maybe he's attended some Customer Service Semina's? Or maybe he's still full of lying crap that these lovely 'new' customers will stumble across once they need to complain about the state of the cars they've bought after a few weeks - not road worthy at all. Don't have to look far to read so many unhappy customers who have been ripped off. Exciting progress being made with getting these people known to the big world via TV though, keep eyes peeled customers.

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Dealership Information

Welcome to Vision Motors Direct

Contactless delivery available on all cars. Delivery charge applies.

Here at Vision Motors Direct Ltd, we pride ourselves on our extensive range of used cars in the St Helens and the Leeds area.

A used car supermarket with over 400 Cars in group stock, our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you. Always on hand for any questions you might have.

All our cars are HPI checked. Cashback available on Part Exchanges.

We offer an extensive range of Warranties with all of our vehicles from 3 months to 3 years.

Finance available to all. Most cases accepted even if you have been refused elsewhere. Low credit score, armed forces, bankrupt, iva, European license, late payments, defaults or arrears we can help.

We welcome a test drive on any vehicle. Welcome any vehicle inspection. Make sure every vehicle is in good condition. Provide V5's and service history where available.

We undertake to provide the highest standard of service, whilst acting responsibly at all times. If, however, in the unlikely event that you do have a complaint regarding the credit broking service we provide you with then please let us know in person, in writing, by phone, email or text message and we will seek to resolve your complaint promptly. If you are not satisfied with our response you may wish to take your complaint to the Financial Ombudsman Service. In order to contact the Financial Ombudsman Service, you should contact them as follows:

Write to them at Exchange Tower, London, E14 9SR
Telephone: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk

  

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
466 reviews4.6 out of 5 stars — Rated Excellent
Excellent
378
Very Good
59
Average
5
Poor
12
Terrible
12

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  • Contact Information

    Address

    Vision Motors Direct Ltd
    North Florida Road
    Saint Helens
    Merseyside
    WA11 9TB

    Get in touch

    01942 294338
    https://www.vision-motors.co.uk/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.30 - 17.30
    Sun 10.00 - 16.30

    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    79%
    Percent of reviews responded to by this dealer

    Additional Information About Vision Motors Direct Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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