Extremely disappointing and unacceptable service. Would not recommend the company. I won’t be going back that’s for sure...

despite lockdown i had a very pleasant experience buying online a ford fiesta on 3/2/21 and found WRDAVIES and the salesman Aled Williams could not have done more to alleviate my worries of buying the car online. The car was even better condition than I expected and the handover was fast and efficient. Thanks to Aled and all the rest of the staff Kathryn and Steve Williams

Told to bring car in as over weekend had a serious electrical failiure drove 50 miles!! and told you'll have to bring it back when we can book it in i held firm and he agreed to have car there and would update me. This didnt happen. I was given a date of today to look at car issues I have raised in person and via 3 emails (none of which had a reply) the service advisor was very arrogant and clearly not bothered. I went to collect car today as they couldnt find anything wrong with car funny because RAC did and the fact I nearly had a major smash did aswell. I checked car and suprise suprise 2 of my complaints which were very obvious hadn't been fixed. I have taken car today and started rejection process as the car clearly has issues with safety but WR Davies are incompetent and clearly the man I logged jobs with clearly didnt do his job properly had he then we may of gotten somewhere today. The guy I dealt with today got the brunt of my anger which want fair as he was great however if you are told to look into specific!! Faults they should be recorded a mechanic doesn't have a crystal ball

I was NOT impressed by the service given to me last month. Took my 2010 KUGA for a diagnostic check, as warning light was on. They charged me for 45 mins check - £80 + vat. To inform me by (Mr Lee) That I needed a new DPF and fuel vaporiser total cost £1600 + vat.... I was taken aback by the result and was not convinced, seeking a 2nd opinion. They insisted that their IDS checks were 100% correct... A garage in Llandudno looked at my car, and stated what I required was NOT a DPF or a fuel vapouriser, What was needed was a full REGEN... This job cost me some £400. ( 25% of the amount quoted by Llangefni.) So I was RIPPED OFF by WR Davies Llangefni, Customers BEWARE ..... cannot be trusted.. STAY WELL AWAY ........

I bought a 10 plate Ford Focus in April 2016 found the sales man very helpful & easy to deal with as I lived 60 miles from the dealership they arranged for the car to be delivered to me at home which I thought was a good The car needed a bit of paint on the bottom sill & that was pointed out to me & sorted the as been a problem with the DAB radio but they have agreed to replace it as it is not a factory fitted radio but a after sales product & last the battery on the car died after 10 weeks & it was no trouble for them to have it changed at my local Ford dealership I would use this dealership again & if all W R Davies dealerships are the same you can't go wrong with them