Bought a Jaguar XJ8 from the dealership at the beginning of June. I had done my research very carefully beforehand, checking previous data on the car including MOT advisories/failures, financials, previous owners etc; so I knew roughly what to expect. What I never expect is a car dealership to be experts on the mechanical functions/failures of a vehicle, especially a second hand car. If I am worried about that, I bring my own mechanic to check out the vehicle before a purchase. The transaction was smooth, very efficient and Lee kept me updated on the couple of things to be fixed before picking up the car and they were done without any issues. Paperwork and picking up the car was fast and easy. My experience with Walker Car Sales Retail was very positive and I can only recommend them.

Mazda6 2016 GX16RVT. Vicious people with no morals only seeking profits and avoiding responsibility. Read the below very carefully! On 27th May, my partner and I viewed a 2016 Mazda6 GX16RVT, which seemed in good condition apart from a clicking noise. We paid a £500 deposit, an auxiliary belt to be replaced for the clicking noise confirmed by Lee, and requested new brake discs/pads due to their worn-out state (which we had to pay for as the MOT didn't require them to be replaced) Car collection, originally scheduled for 3rd June, got delayed because of wrongly delivered brake pads. After numerous follow-ups, we acquired the car on 6th June without a retest, wrongly assuming its condition hadn't changed. Immediately after purchase, we experienced shaking engine and black smoke from the exhaust. Multiple issues emerged in the following day, including fluctuating engine RPM, shaking while idle, stuttering in gears 1-3, and a persisting clicking noise from the outside (drivers side). When we voiced these issues to Garry on 7th June, he turned hostile upon the mention of our right to reject. An extensive argument ensued, and he failed to send the promised HPI report. Given the car's numerous problems indicating it wasn't roadworthy, we decided to return it. On 10th June, we tried to return the car in person with a rejection letter, but Lee was unable to accept it without Garry's authorization. In Garry's absence, we left the unsafe car there and were instructed to return at 1PM to handle the rejection with Garry directly. At 12:38pm (10th June), Lee called to invite us back. Upon our arrival, despite boss Garry's absence, Lee immediately declared the car fixed, revealing that a faulty MAF (Mass Air Flow) sensor had been the issue. Unexpectedly, Lee had replaced the sensor with a used one from another Mazda in their stock during our absence. Asserting that the car was now functional, he declined to accept our rejection. We conducted another test drive: the engine shaking had been resolved, but the clicking noise and smoke persisted, further eroding our confidence in the car's reliability, particularly given that we hadn't consented to Lee's repair decision. Lee insisted they had our approval from our 7th June call (where we had simply requested a car inspection, not a repair), dismissing our objections and rejecting our formal letter of rejection. This refusal, together with Garry's earlier reluctance to share the HPI report, left us distrusting the company. Alarmingly, at no point had Lee communicated any intentions to perform a diagnostic or replace the MAF sensor. Moreover, they failed to provide invoices for the auxiliary belt and MAF sensor replacements, both of which Lee claimed were executed. Lee's defensive demeanor felt dismissive, aiming to force us to accept the unreliably repaired car without a refund. We decided to leave and consult an independent garage. However, within 10 minutes of leaving, the car's engine light came up, forcing us to stop on the highway. A call to Lee led us back to their dealership, where he immediately agreed to process a refund. Unfortunately, this resolution wasn't without costs: we lost £406 on brake replacements, £52 on fuel, nearly 4 hours on visits to the dealer, 2 hours waiting for Garry, and even missed a property viewing. Though we were refunded the car's value, no additional compensation was offered. Lee even unjustly insinuated that we buy and reject cars. Our experience with this dealership was highly disappointing and stressful. They exhibited unprofessional behavior, causing substantial time and financial losses with zero compensations. It's concerning that the car's faulty MAF sensor and thin brakes didn't result in a MOT failure or at least advisories. As stated by both Lee and Garry, their perspective is that "a used car can fail at any point," implying no guarantee of the vehicle's roadworthiness post-purchase.

Test drove a car - had a fault. Refused to buy. Bullied by staff and told I'd wasted their time. Would not recommend ever.

So this is Emma husband an I'd like to let u no that a small kids jacket that is not going to fit me An I have video of u being rude vile an aggressive getting in my face tell me what am I going to do an u did clear the codes to which broke down on the A3 leaving me to get my son to safety we r taking u to court for everything u have done u should rename u car lot to dodgy Dave's car sales I hope no gets a car from u again we also have photos an video of the codes We was also told buy the recovery team not to trust u that u dodge Ur cars up What's it gonna take for u to realise that one day Ur gonna cost them there life's Also 5 large people ok so me my sister an brother in law an my nephew in the is 5 large people come on mate stop making these things up Ur not samrt an as for putting feet on the dash Ur kidding right the man has disability U thought u could take the piss out of Emma but that didn't work out so well for u Ur a mug hope one u lose that car lot an trading standards will me contacted see u in small claims court

Bought lots of cars and no problem at all highly recommended

Brought a car for 8k, after 6 weeks the gearbox failed, the warranty they sold me was meant to cover anything but only covers £200! Tried to get it fixed through the sale of goods act but the owner doesn’t want to help, now taking him to court. Owner is a not trustworthy and the cars are dodgy! Do not use!