19% Reviews
replied to
50% Recommend
to friend


26 reviews from our car dealer reviews community
Leave a review for Walmersley Trade Centre
Leave a review

26 reviews from our car dealer reviews community

Leave a review for Walmersley Trade Centre
Leave a review
"buying experience that leaves you happy "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Bought a 2023 Toyota Proace City L2 for work last week. I was pre-approved for finance, but when I found the van I wanted, the broker asked for loads of things, including open banking. I decided to go through the dealer directly instead. What a pleasure it was dealing with Nate! Very friendly, no pressure, and he made the process smooth and straightforward. He even got me a better finance rate, which was a great bonus. The van was exactly as advertised. It drives well and is very well equipped, from heated folding mirrors to Android Auto and auto everything. The price was fair, especially for a loaded Proace City rather than a basic one. Really good quality and in great condition. Rear light I took it to my mechanic the very next day to make sure all was well, and everything was fine.The only issue was a crack in the nearside rear light, and the dealer is replacing it with a genuine part, which will be sent to my home address. It had a week left on the Toyota manufacturer warranty, plus a service-activated warranty until 2027, which I intend to renew by servicing it at Toyota. All in all, very happy with the van and the experience. It's refreshing to have a pleasant buying experience that leaves you happy to enjoy your new vehicle.

+0 Found this review helpful
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Really pleased with the service I received from Walmersley trade centre. Very friendly team. Saw the car online and the employer talked me through all the specifications. Once I was happy with my choice he arranged delivery to my home address. The courier dropped the car off the next day. He was very friendly and talked again through the process. Would recommend.

+0 Found this review helpful
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I am more than satisfied with the Walmersley trade centre. And would definitely recommend paying a visit.

+0 Found this review helpful
"Excellent customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Bought my BMW 1 series from Walmersley trade centre. They provided a hassle free sale with 12 months MOT and service including 2 new tyres. Would definitely recommend for good service and value for money.

Reviewer has confirmed their email address

+0 Found this review helpful
"Dishonest sales pitch"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I was interested in car at warmsley trade centre and checked the mot history and found that some advisory faults needed doing. I asked them to do a service of the car before I paid for the car, the car on collection was not serviced and the sales Pearson was telling it had been serviced when it had not been serviced. I recommend that they are not trustworthy to buy a car from.

Reviewer has confirmed their email address

+2 Found this review helpful
"AVOID AT ALL COSTS DO NOT USE THIS COMPA"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Total rip off and disregard for customer service. Liars fraudsters fake MOTs

+1 Found this review helpful
"Avoid!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Avoid like a plague!!! Bought a purple citroen ds3. Came to collect the car on Friday, which was not ready! They sold me a car that's not legally roadworthy. They have run their own mot test but I question it? The rear indicator bulb is not working, which could cause a road accident or other consequences. And that's a straight fail! Yet they suggest me to drive the car back to exchange the bulb. Also the tyres are worn close to the legal limit, which came up TWICE on the mot as advisory (since 2019) as well as break discs, so how come they haven't come up now? The thread must have magically grown over time. I was advised by an acquaintance, who works for a motor industry, that they will last me max 3 months with the current thread. May as well sell me a car with no tyres! When I went to look at the car initialy, they agreed to sort the outstanding advisories out, which in my understanding is ACTUALLY repairing them, not just ask a mate at mot centre to pass it with no advisories. They also tried to charge me 100 pounds extra, which says it all really. Car cost was 5,895 and over night the price increased to 5,995! When questioned - I was told that it's the admin fee for insurance company? Which makes no sense if someone is paying cash? When you look at the breakdown of insurance the admin fee is 340 pounds already included! All lies. When i complained, they were not willing to fix any of those problems or provide solution, were very defensive about it, repeating "you can return it back if you're not happy". Appaling customer service, not helpful at all. Once they got your money they no longer care. They also tried to sell me the car with no car mats, which were mentioned on the website, I had to ask them to provide me with mats, which were taken out a different car! Avoid them at all cost as they will take you for a ride, literally and metaphorically !!

Reviewer has confirmed their email address

+6 Found this review helpful

Monika Kaczmarek in response to Avoid!

Mean finance* admin fee nit insurance*. Also NONE of the advisories were RECTIFIED. THE DEALER IS SIMPLY LYING. I will be seeking legal advice

Rob Finnie in response to Avoid!

Can you get in touch with me, they done same to me with a £20k jag and false mot

"Not good woud not recommend "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I drove 200 mile for a car when I arrived I had a good welcome ( but as I told Adam I was coming from south Wales they did not wash it there was plastic bottles in the boot along with a coat and cardboard I woud not recommend to any one poor show lads what a waste of time)

+1 Found this review helpful
"Not to be trusted."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I bought a car from this company .I have only had the car 2 weeks and I took the car to my own mechanic only to be told the turbo is on its way out.I phoned them up to sort the problem out .I was told to send an email to them with an estimate for the work.My mechanic sent the estimate and I text and phoned them to see if they will authorise the work to go ahead.They said no.I had to get the work done by them.I said no as trust my mechanic of 25years experience to sort the problem out .I wouldn’t have any faith in Walmersley trade centre to sort the car out.I had a return call from a individual and he was rude and obnoxious.I have now decided to take the matter to trading standards to look into the company and also company house.I even paid for delivery and the vehicle was driven from Bury to North Wales with an other driver following .The vehicle should of been delivered on a transporter.I will never buy a car from them ever .Reading the reviews from others who have had a bad experience it says it all.The question is that they don’t honour the so called 3 months warranty you get with the vehicle.

Reviewer has confirmed their email address

+5 Found this review helpful

James from Walmersley Trade Centre in response to Not to be trusted.

Good evening, I am sorry to hear we did not reach your expectations on this occasion. We here at Walmersley Trade Centre take customer service & Satisfaction very seriously and can re assure you we strive to help out with any issues our customers encounter and looking at the notes my Colleague Adam sent you a message offering a collection from your home address also offered you a courtesy vehicle whilst any repair needed and a re delivery of your vehicle. You still thought we was being unreasonable and only want the vehicle for your Mechanic to fix and we pay almost £900 bill without even giving us a chance to inspect the vehicle. How is that fair and you say the the individual was being rude he has offered you all the above but you are still not satisfied.

"A message from dvla"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

This is a message from the dvla website for the customers leaving us bad reviews during the pandemic for not receiving there V5 Document. The DVLA has warned motorists to expect continued long delays in some of its services as a result of the coronavirus outbreak. Since the start of lockdown, drivers have seen major delays in services such as obtaining new logbooks and licences, with many taking to social media to air their frustrations.

Reviewer has confirmed their email address

+11 Found this review helpful
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Dealership Information

Walmersley Trade Centre is an Independent dealership that is based in Bury. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
26 reviews3.1 out of 5 stars — Rated Average
Excellent
13
Very Good
0
Average
0
Poor
4
Terrible
9

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  • Contact Information

    Address

    Walmersley Trade Centre
    Buckley Street
    Bury
    BL9 5AF

    Get in touch

    0161 637 7280
    http://www.walmersleytradecentre.co.uk/

    Opening times

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    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    19%
    Percent of reviews responded to by this dealer

    Additional Information About Walmersley Trade Centre

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