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I have now purchased my 2nd vehicle from Mark and Charlie, both have been very reliable and run great. Would definitely recommend using them and would not hesitate buying another Landover from them.
Reviewer has confirmed their email address
I have just purchased my 2nd vehicle from Walton Motors having dealt with Mark both times. Mark has been both greatly knowledgeable and really helpful on both occasions taking me through a number of different options available to me each time. Would thoroughly recommend.
Reviewer has confirmed their email address
Having dealt with mark for over 15 years I can safely say these guys are great and know there defenders inside out. You have to be realistic when you are buying classic car guys!! Too many dreamers with unrealistic with expectations!!
Reviewer has confirmed their email address
Great guys really helpful and great customer service the second landrover I’ve brought from them in 5 years
Reviewer has confirmed their email address
After owning my dream 90 for nearly 6 months now with not one single issue, I couldn’t be happier! George and the rest of the team at Walton motors were very knowledgeable, patient, friendly and helpful when I was in the search for the landy I wanted. Their communication was spot on and gave me regular updates on work that I had done on the vehicle. They have a great selection of landys at their showroom and are more than happy for you to test drive and look around at them all. If I wanted to get another landy I know where I’d go! Thank you again guys.
Reviewer has confirmed their email address
Traveled 400 miles to view these defenders ,wow!every defender has been resprayed by a 10 years old child!paint runs everywhere and even human hair under the lacquer,never in my 60 years of Land Rover ownership have I seen poor resprays,they have all been purchased for pennies and they are trying to flip them round for a quick dollar .wasted my time veiwing these!please don’t wast your time
I bought a Landrover Defender from this garage which was meant to have a warranty. Don't worry I was told (as I live in Scotland) any problems take it to a local specialist and we will reimburse you. The warranty maximum however is only a paltry £300. I realised that there was likely to be an issue as the delivery driver left the car in the exit barrier so that it was impossible to go back. Indeed as soon as the vehicle reached 60MPH there was considerable vibration from the steering. I suspected the splined drive hub was worn and inspection confirmed this. The (long) journey was completed at lowish speed and the vehicle put into our local specialist whom I have know for years. They inspected the vehicle and confirmed that in general it was a really good one for its 22 years. Lots of new parts had been fitted but despite strictly being a MOT failure item the hub/bearings had not been sorted. It is inconceivable that this had been missed. It had also had a quick blow over of paint in places. So I am left with the feeling that I have been very lucky but would not recommend this garage to anyone. Needless to say I have had innumerable emails and phone calls over the last 2 months which have got me nowhere. Not worth a small claims court action. Buy from a genuine specialist.
Reviewer has confirmed their email address
I bought two Rovers from Walton Motors via the internet for full price, and both had countless problems that are expensive and time consuming to repair. What really bothered me is that these were obvious problems that they clearly knew about but because I was an overseas buyer they took advantage of my not being able to inspect the vehicles. A local buyer would not have purchased these cars the way they were . These people are essentially dishonest and I would advise keeping well clear of them.
Reviewer has confirmed their email address
Walton motors were fair and supplied us with an amazing car that has been fantastic for 3 years. Very courteous and honest. Will buy our new car through Walton without a doubt. Mr Lee. Bmw 520
Reviewer has confirmed their email address
Seems they like to trick overseas customers a lot. Put a down payment to hold a Defender. They ended up selling it to another buyer. They said they have experience in US imports, so I assume they’ve worked with a lot of American banks and finances. Had to cancel a bank check three times because they do not know how to endorse a check before depositing it. Won’t refund me my deposit for the original Defender I wanted. And you know what? If they had been professional and upfront and just said, no we can’t refund for this reason, like saying it’s non refundable (which I was never told nor was it ever in writing) I could’ve just said fine, let me cut my losses. But nope. They, Charlie, chose to not answer my emails or calls when asked him about for two weeks. At least get some balls and be professional. Learn from my costly mistakes. If you’re an international buyer, don’t bother, they like to play the fact that you’re not there and sell you a shit bucket and not even be professional enough to give you the time of day.
Erika C in response to Don’t bother
After talking back to the business, I have to update my review based on my experience with the business. Am I upset with how the business brushed me off initially when I couldn’t purchase the Defender anymore? Yes. But did they correct that? Also yes. Do they deserve a one star review? Absolutely not. They were patient in me trying to get financing down (being overseas can be difficult) and found alternative vehicle when they had to sell initial, still honoring the same price I would’ve paid for the initial. For their customer service I would rate them a 4/5 stars, I leave out the one star because of communication, I wish it could’ve been better, but other than that. I had no further complaints. Do I recommend them if you’re in the area and ready to buy? Absolutely.
Walton Motors is an Independent dealership that is based in Cranleigh. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Walton Motors
7 Manfield Park
Cranleigh
Surrey
GU6 8PT
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