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12 reviews from our car dealer reviews community
Leave a review for Wessex Garages Hyundai Cardiff
Leave a review

12 reviews from our car dealer reviews community

Leave a review for Wessex Garages Hyundai Cardiff
Leave a review
"Amazing service from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Jake Cardiff Hyundai From start to finish Jack and colleagues provide amazing service.

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"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Hyundai Ionic plug-in Hybrid had a planned service and MOT on 11 March. It was started on time and was ready within 3 hr. The staff were very polite and helpful and the surroundings very comfortable indeed for waiting (comfortable chairs, hot drinks machine, TV, magazines, free & fast Wi-Fi etc). The car was also washed and cleaned inside afterwardss. Nothing at all to fault here - well done all!

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"Wonderful service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Came in to look for a new car. Mo was very friendly, explained everything in detail of how process works. Was extremely informative on our test drive explaining safety aspects of the car. First class service. Mo is a great asset to your business. He is a great salesman.

"What a team! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had my Tucson for 5 years now from new - absolutely delighted with it- but also commend the consistent quality service I’ve had from Sales, repairs, Servicing, MOT and staff at the Penarth Road site- My thanks to all

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"Fantastic service when buying my new car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased my new car on May 26th. During my visit to the showroom in February I was met by Jonathon who really did a great job showing me around the model I decided to purchase. Jonathon kept me well informed of delivery etc....first class service from him...I cannot thank him (and Jan) enough for all the advice and help they gave me

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picked up new car today from Cellan can I just say he is awesome so helpful and thank you for all your help would recommend 100%

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"New car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fabulous service from both Jake and John with the sale of our new motability car! All went smoothly from start to finish! Well done both will definitely recommend you.

"This is not a good way to deal with your"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Jake and the manger at Penarth road dealership have no respect for customers I am still waiting for my deposit to be returned after being told it would be returned over a week ago after sending several emails I still await a response makes you wonder how the sell any cars

"Very accurate , quick, , good experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We went to pick up our mobility car up today, all was ready for us as we arrived , everything was explained by Paul Williams , very knowledgable , very polite, made you feel at home .

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"Awful service rude team "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went for a Hyundai and wanted specific items on car e.g keyless entry, electronic parking brake. The salesman Mia informed me that the only car in the range that had these were the top of the range at £100 a month more. Before he sent my wife out for a test drive he overheard me state that the only issue I had with the car is that I felt it was underpowered. The salesman sent my wife out for a test drive with an engineer who couldn’t understand why the salesman sent us out in that car as it had a more powerful engine than the one we were looking at. When we returned to the Showroom the engineer stated this to the salesman John who swore that it was the right engine. I have since found this was a complete lie. I have tried to follow The complaints procedures set out by Wessex but have been ignored and lied to at every turn. It’s impossible to get hold of there head office and the director who should of contacted me has just not bothered to follow Wessex own complaint procedure. I believe Wessex meaningless mis sold me this car, and they have left me No choice but to go to the motor ombudsman.

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Dealership Information

Wessex Garages Hyundai Cardiff is an Franchise dealership that is based in Cardiff. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
12 reviews4.3 out of 5 stars — Rated Very Good
Excellent
9
Very Good
1
Average
0
Poor
1
Terrible
1

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  • Contact Information

    Address

    Wessex Garages Hyundai Cardiff
    Hyundai Unit 289 Penarth Road
    Cardiff
    Cardiff
    CF11 8TT

    Get in touch

    029 2087 7100
    https://www.wessexgarages.com/hyundai/contact/cardiff-penarth-rd/

    Opening times

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    Dealership Statistics

    83%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Wessex Garages Hyundai Cardiff

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