13% Reviews
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94% Recommend
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92 reviews from our car dealer reviews community
Leave a review for West Lancs Motors
Leave a review

92 reviews from our car dealer reviews community

Leave a review for West Lancs Motors
Leave a review
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First time buying a car from west lanc motors and will definitely buy one again in the future. The car is great and the customer service was fantastic very honest people and will go out of their way for you.

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"Great garage and car buying experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not being a car lover changing cars is like having root canal for me but my old Fiesta was starting to creak more than me so time to change. On my sons recommendation and based on all the positive reviews I went to West Lancs Motors. What a great experience, no pressure, no hard sell just helpful advice and time to look around until I found the car I wanted. The two brothers who run this very friendly business deserve their success and the longevity of the business. I’m very happy with the car I bought and the service I received from start to finish. Well done WLM you made changing my car a pleasure instead of a chore.

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"Repeat customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the second car we have bought from West Lancs Motors. They are a friendly family business, and could not have been more helpful. They made absolutely sure that my new car was fully up to standard, and because there was a delay in having it ready, they even delivered it to my door. I would have no hesitation in recommending this company. Thank you.

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"Still waiting for the Mechanic to call? "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a black Nissan quashqai. Had the car a week. The passenger widow wouldn’t shut proper. The stop start did not work, flashed stop start errror and there was an exclamation mark on my dashboard. Sent the car back forbit all to be fixed. The mechanic fixed the window but said that he looked at everything re: the stop start and there was nothing wrong with it. He said it would cost 1,000s to send it back to Nissan and that his “mate” would be able to help. He said a Sat would be fine called the Friday mechanic off till Tuesday. Asked the salesman to get the mechanic to call back..... still waiting. All in all pretty bad.

"Great service, Honest people!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very friendly and honest family run buisness, !!! Bought BMW 1 series, took home there was a problem with the car which was not known to them but fair play told me to bring the car back and they will put it right even went the extra mile to put a new clutch in, will defiantly be back in the future, lovely people and can’t be any more fair then they have been true to their words!!! Great service A+++

"Great customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Finding a great used car is a chore in itself but we visited West Lancs motors , what a great service they provided , they could not do enough for us an they went out of their way to get us the perfect car ! Highly recommend this company .

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"Brilliant place to buy car from "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really pleased with service on third car from these guys great family run business can't do enough for you will be back for next car thanks in few years wish all businesses were as trustworthy as these GREAT PLACE

"Always very helpful boys are old school "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very polite on the phone or in person .Thanks to everyone at West Lancs Motors.

"HIGHLY RECOMMENDED"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I traded my car in against a 65 plate Astra at West Lancashire Motors and would like to thank Nigel and the team for their help in making it an easy, hassle free process. The friendly, no pressure customer service is second to none and I can't recommend them highly enough. I would definitely use them again when changing vehicles.

"Very friendly and approachable"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you so much to Nigel and the team. I bought my previous car from here and was very happy with it. I've just bought another and very happy with this one also. It is hard as a single lady to trust who you but a car from but Nigel and the team are so friendly and trustworthy and i believe they will do their up most to make sure you are happy and will always return. I will continue to return to them for a car as they will go out of their way for you and nothing is too much trouble. Very courtious and polite.

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Dealership Information

West Lancs Motors is an Independent dealership that is based in Preston. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
92 reviews4.8 out of 5 stars — Rated Excellent
Excellent
84
Very Good
5
Average
0
Poor
1
Terrible
2

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  • Contact Information

    Address

    West Lancs Motors
    Liverpool New Road
    Preston
    Lancashire
    PR4 4RL

    Get in touch

    01772 617744
    https://www.westlancsmotors.co.uk

    Opening times

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    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    13%
    Percent of reviews responded to by this dealer

    Additional Information About West Lancs Motors

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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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