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11 reviews from our car dealer reviews community
Leave a review for West Riding Hyundai Colne
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11 reviews from our car dealer reviews community

Leave a review for West Riding Hyundai Colne
Leave a review
"Not helpful "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a mild hybrid tucson. Not told the fuel economy is terrible if only used for short runs. Also exhaust filter warning light comes on regularly. You have to drive in 3rd gear at 70mph for approximately 12 miles to clear it. No permanent solution even hyundai know but have no solution. No help trading out of the car to a true hybrid. Devalued the car £7k after 6 months and 3000 miles.

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"Faulty after 60 miles"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a 2021 plate kona on Saturday, 48hrs later engine light came on after driving 60 miles, car juddering like driving over cobble stones. Managed to get back to dealership to be told by the sales dept, can't do anything until service department can get it in for diagnostics. No concern at all, happy for us to continue driving it, any conscientious dealer would have at least offered a courtesy car. I'll keep you updated with how they handle it.

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Webster in response to Faulty after 60 miles

This problem has now been resolved, I would recommend anybody wanting a Hyundai consider West Riding, there after sales response has been excellent.

"Exceptional service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've been using West Riding Hyundai - Colne, now for approximately 10 yrs. I always receive exceptional service from Diane & Lauren, as with any other staff I have dealt with over the years, it always feels like a nice family environment where they always make you feel welcome and comfortable. I have recommended you to friends/family, one of which has also bought from you. Thank you to Alison too for my now 4th car. Great team, Amazing service, will continue to use and recommend. Thank you.

"Test drive"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

New drivers beware. Went on the off chance of getting a test drive for a new driver, due to commitments making it difficult to get there. Went in around 4.30 pm, no one else in showroom. Told we had to book a test drive in advance. Said sorry, but would it be possible to get one as my daughter is at school and works weekends. Told no we had to book despite the salesman sat behind a desk basically twiddling his thumbs. Also, then told her pass certificate wasn't valid anyway for taking a test drive due to their insurance despite all other garages we had been to accepting it and being told by the test centre it was legal to drive on it. West Riding Hyundai in Colne have lost a sale of a possible i10 Premium SE brand new, but hey ho going to Toyota as much more helpful and took us out in two cars (automatic and manual) for a test drive after turning up on spec. They'll get our purchase instead. Lucky them!

"Thank you"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just had to return my motability Car to West Riding Hyundai Colne as my husband recently passed away, and decided to get another Hyundai as were pleased with the Touscan we had recently got on motability. I was very pleased with the service and understanding I got from Tom Whyte who was very helpful with my purchase ( leasing) of my Kona. He made a potential difficult situation easier, and I am very pleased with the car. My granddaughter helped me to liase with Tom on my behalf. So thank you Tom . Ann Mawdsley

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"Five star customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

West Riding Hyundai Colne fantastic dealership with customer service that exceeds expectations, wonderful knowledgeable sales staff with a happy helpful attitude towards the customer i was really impressed with this dealership and would recommend them without hesitation.

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"Robert Dooley"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to thank Tom and all the Lads in the sales team at West Riding Colne, for the way I was looked after by the whole of the sales team, I can honestly say I have never been so well looked after, the great thing is I was treated as a person valued customer, I am on my third car now from this wonderful car sales show room, I can honestly say the after sales is absolutely first class , nothing is too much trouble for any of the staff at west riding colne. I personally would highly recommend west riding car sales as its the best I have ever had the pleasure of doing business with, I get all my car servicing done there too and I am always well looked after. A massive thank you to every one at West Riding Colne , I won't go anywhere else for a car or work to be done on my car. 100% well done to all the staff .

"Tony March 2018"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a new hyundai Ioniq from west riding hyundai and dealt with salesman Richard who was very helpful professional and a good listener.

"worst experience yet"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Gave 1 star only because you can’t leave zero and will never go back or anyone I know! Richard the salesman was useless, leaves you waiting for ages, unattentive, disorganised and lies so do yourself a favour and go somewhere else!

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+1 Found this review helpful
"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car recently from West Riding Hyundai in Colne and was impressed by the professional and friendly way that we were dealt with by Joe. He explained everything clearly and thoroughly and really seemed to care about customer satisfaction.

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Dealership Information

West Riding Hyundai Colne is an Franchise dealership that is based in Colne. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews3.5 out of 5 stars — Rated Very Good
Excellent
6
Very Good
1
Average
1
Poor
2
Terrible
1

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  • Contact Information

    Address

    West Riding Hyundai Colne
    North Valley Road Garage Windsor Street
    Colne
    Lancashire
    BB8 9LJ

    Get in touch

    01282 863896
    http://www.westriding.co.uk

    Opening times

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    Dealership Statistics

    63%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About West Riding Hyundai Colne

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