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2 reviews from our car dealer reviews community
Leave a review for Westerly Yeovil MINI
Leave a review

2 reviews from our car dealer reviews community

Leave a review for Westerly Yeovil MINI
Leave a review
"Terrible customer service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Customer service post buying a mini from Westerly Yeovil Mini has on many occasions been terrible. When you drive into the customer bay and see a member of staff driving a customers car whilst talking on their mobile it’s not a good start. Any repairs here take all day with constant refusal of courtesy car. This garage gives you an appointment and clearly does not have enough staff to get the work done in a reasonable time. Too many reception staff and not enough mechanics. Will never buy another mini following the incredibly bad customer service experienced here.

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"Had an appointment for a small item"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All of the staff at Westerly Mini were very friendly and gave me a warm welcome. Also it was a quick wait and the fault was repaired quickly. So I recommend Westerly Yeovil Mini for a great service and reception was excellent as well. Regards, Sinclair Kennedy.

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Dealership Information

Westerly MINI is proud to offer a range of high-quality vehicles from MINI to customers throughout the south west. As part of the Helston Garages Group, we have built a reputation for trustworthiness and efficiency based on the honesty and expertise of our employees. We take the greatest pride in our work and our association with this very special automotive brand.

Our dealerships deal in a comprehensive assortment of new and used MINI. Whatever the age and history of our vehicles, they have been rigorously examined for their road-worthiness by our experienced technicians, who have received an excellent standard of training from both Westerly and MINI themselves.

The sales staff at each of our dealerships have also been thoroughly trained with our central values of fair dealing and faultless customer service. Conscientious and knowledgeable, our team devote the same amount of attention to the needs of customers, letting you know about every technical and financial aspect of a purchase.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2 reviews3 out of 5 stars — Rated Average
Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
1

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    Contact Information

    Address

    Westerly Yeovil MINI
    Houndstone Business Park Mead Avenue
    Yeovil
    Somerset
    BA22 8RT

    Get in touch

    01935 423423
    https://www.helstongarges.co.uk/mini

    Opening times
    Mon 08.30 - 18.00
    Tue 08.30 - 18.00
    Wed 08.30 - 18.00
    Thu 08.30 - 18.00
    Fri 08.30 - 18.00
    Sat 09.00 - 17.00
    Sun Closed

    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Westerly Yeovil MINI

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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