We recently purchased a VW ID4 from you. Our Sales person was David Selkirk. He was extremely helpful in taking us through the process, getting to know the car and arranging all the details of the sale. We recommend him and dealership highly.

Having had such a great experience when I bought a car from Western Volkswagen, Fort Kinnaird, 3 years ago I had no hesitation in contacting them again in September when I was looking to upgrade my car. I wasn’t disappointed! Once again David Selkirk, Senior Sales Executive, went above and beyond to ensure that everything I had requested was in place at the handover. I am a very satisfied customer and would just like to add that David Selkirk certainly is a credit to your company.

I’ve bought all my new cars from Western Volkswagen and had nothing but first class service and recommend them to all my friends and family

I had reason to have a small repair done on my car today. The service I received was excellent. The service staff were efficient and friendly, particularly a young man called Callum Low. Thanks Callum for all your help. Mike Collins

Western Volkwagen Newbridge branch sold me a low mileage used dud in 2016. Six months after their approved used car warranty expired the 1.4 l golf hatchback developed an EPC warning and the engine went into limp mode. I put the car into their Fort Kinnaird branch for a diagnostic. They charged me almost £800 to strip the engine down only to add that the engine would have to be replaced costing almost as much as the cash price of the car. They charged me a further £1,400 to rebuild the engine so that I could remove the vehicle from their premises and avoid paying storage charges. Be wary also of Volkswagen Financial Services (UK) Ltd - they won't hesitate to wash their hands of any responsibility under the Consumer Rights Law.