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Unfortunately I am unable to recommend this firm. Their customer service is terrible and the staff are rude and ignorant, and unable to communicate in a civilised way. Also afraid to say that their level of understanding is extremely low. Everyone I dealt with at this firm needs a lot of training in customer care and the ability to perform their duties to the required level There are much better similar firms within walking distance of Westwood, I advise you try them instead.
Chris Melling from Westwood Motor Group in response to btb05
Anyone reading these slanderous comments made by David Egan of Skelmersdale should hare on the side of Caution. We as a company rented vehicles to Mr Egan for over three years, in that time we upgraded him on two occasions, looking after him even when he fell into arrears. Unfortunately his arrears became significant and we had no option but to reposes our hire vehicle. Since then he as attacked our fantastic company and members of my team by leaving false reviews about my team under many different review names. Fortunately we have many great customers up and down the country that really appreciate the customer services and products that we offer. We really appreciate anyone taking the time to write honest reviews. However there is no substance to Mr Egans slanderous comments. Chris Melling, (Managing Director).
Harper Atwood in response to btb05
Which other company would you recommend
Est. in 1987, we provide car and van rental from our site in Wigan to the rest of the U.K. We are proud members of the BVRLA, and the Official Supplier and Sponsor of Wigan Athletic., We are part of the U.K’s biggest vehicle rental network Offering some of the very best prices backed up with our price check guarantee, whatever size of fleet, we can help; providing you with a fast, friendly and efficient service.
Whether it’s Daily Hire, our Flexible Rental, Contract Hire or Fixed Term Hire options, we provide a fantastic vehicle at a great price, backed up with a superior service. Receive free upgrades and additional discounts when you open a Business Account with us. Our fleet vehicles are maintained to the highest standards, which are available to purchase with full service history. Need to buy or rent a Car or Van? Look no further than WESTWOOD
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1987
| Excellent | 17 | |
| Very Good | 0 | |
| Average | 0 | |
| Poor | 1 | |
| Terrible | 3 |
Westwood Motor Group
270 Manchester Road
Wigan
Greater Manchester
WN2 2ED
| Mon | 08:30 - 17:30 |
| Tue | 08:30 - 17:30 |
| Wed | 08:30 - 17:30 |
| Thu | 08:30 - 17:30 |
| Fri | 08:30 - 17:30 |
| Sat | 08:30 - 16:00 |
| Sun | 09:30 - 12:30 |
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