Fantastic service. The team were very attentive, professional and friendly. I’ve bought 2 cars from them and would highly recommend.

I have purchased car from this “trader” this week and didn’t even managed to drive it for a day as front break pads have to be changed asap, there is massive oil leak from gearbox , the whole part allowing gears to change is holding on with 2 black cable ties (!!!!). Car is unsafe to drive and Wetmore is refusing to collect car. They delivered it to me 11pm and charged me £100 for under 30 miles distance. They don’t respond or decline calls. They don’t have professional email ir landline - only gif gaf SIM card. I was told I don’t understand basic English , I was interrupted during conversation and hang up on when I stood my ground to have car collected. Owner is only 27 years old and clearly don’t know how to handle his business and provide professional customer service. I highly advise to stay away and if you already purchased car to report this place to Trading Standards. They must use as well dodgy garage as none of above issues were mentioned on fresh MOT.

So I feel like I got away with it (buying a car remotely) but only just.... The whole purchasing process was quite uncomfortable and unprofessional. Payment via whatsApp text messages, Debit cards or bank transfers only, had to ask (twice) for receipt/invoice.. Just seems a bit dodgy, but the car looked fab in the photos. In fairness they did MOT the car at my request, it only had 3 months left and I wanted some peice of mind... But there is a decent size dint in rear quarter the electric windows don't work, aircon doesn't work and leak on pipes at a repair cost of £500, clutch needs replacing so thats another £500, the seats and boot carpet had been dyed and its rubbed on stuff,... No warranty as high milage car so I knew I was taking a risk but do I think these are geniune honest people selling cars...NOT A CHANCE.... OK if you go and look at the car with a mechanic and absolutely go through it with a fine tooth comb then you might be OK...

Part exchanged a car with them in July 2021. Not even a month later the gearbox broke and left me without transport to work and back, called wetmore and the owner was on ‘holiday’ and we needed to go through warranty apparently. Taken ages to get the car in at a gearbox specialist so purchased another car from elsewhere, but when we finally got it to a garage the warranty declined the claim. So it cost a lot of money to get the gearbox sorted. 10 days later we had another failure driving on the motorway the car went into limp mode, recovered and they couldn’t get the car started. They scanned it, and produced many codes and suspected the engine was out of time which isn’t a small job, the car now doesn’t start and is sat on our drive again. Called wetmore on Friday 12th November and the man who answered told us “the boss is in Dubai, I can’t do anything until he gets back on the 29th November” he then told us to text him the registration of the vehicle and he would get back to us, which we did, and on Tuesday 16th November I still hadn’t heard back from them. So I called again and the same man answered telling us the boss is who we need to speak to and there’s nothing he can do but leave us to wait, not even offering to look at the vehicle or offer some sort of support/resolution. I’ve also text their number twice and still haven’t received a response, yet when I was looking to purchase the car they text me back within seconds. Called again on the 29th Nov to be told they’re closed by the same very rude and unprofessional man, who then hung up on me when he couldn’t answer my questions. My friend called to clarify if they were closed and they said they were still in to allow collections of vehicles (so willing to sell cars but not resolve any issues they currently have), he claimed someone would call back the next day. Car was purchased on 26.07 and broke on the 22.08, fixed it ourselves when they offered no help and had it for another 10 days before it broke again. Currently taking legal action against them and refuse to give up. The amount of stress this has caused is beyond belief.